2007 LEXUS ES Complaints

View complaints related to 2007 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2007 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 LEXUS ES350
    - 788 FOUNDLY ST, MA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2017. THE DEALER (HERB CHAMBERS LEXUS, 25 PROVIDENCE HWY, SHARON, MA, 02067) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND MAY TAKE MONTHS. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER ALSO STATED THAT PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER AND THAT THE CONTACT WAS IN ZONE C. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES350
    - FORT THOMAS, KY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PERFORMANCE LEXUS RIVERCENTER (633 W 3RD ST, COVINGTON, KY 41011) TWICE TO SCHEDULE APPOINTMENTS FOR THE RECALL REPAIR. BOTH TIMES, THE DEALER INITIALLY STATED THAT PARTS WERE AVAILABLE AND SCHEDULED AN APPOINTMENT FOR THE CONTACT. THE DEALER LATER CANCELED THE APPOINTMENTS, STATING THAT THEY DID NOT HAVE THE PARTS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES350
    - MOUNT JULIET, TN

    "TAKATA RECALL". I BOUGHT THIS CAR NEW IN JULY 2007 AND THIS AIRBAG PROBLEM HAS BEEN IDENTIFIED SEVERAL YEARS AGO. I RECEIVED AN INTERIM RECALL NO. NHTSA 16V-340 WHICH RECOMMENDED NOT RIDING IN THE FRONT PASSEMGER SEAT. HOW PRACTICAL IS THIS? IF THESE CARS ARE DANGEROUS THEN GIVE US A LOANER UNTIL LEXUS CAN GET THE CARS FIXED.

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES350
    - GEORGETOWN, KY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES 350
    - MOUNT VERNON, IL

    TAKATA RECALL--- HELP--- I AM DRIVING AROUND WITH MY ALMOST 80 YEAR OLD WIFE IN THE FRONT SEAT OF OUR LEXUS..... MANUFACTURES SAYS INFLATORS COULD FAIL AND KILL HER. SHE REFUSES TO RIDE IN THE BACK SEAT LIKE A CHILD. LOCAL CAR DEALER SAYS PARTS STILL NOT AVAILABLE-- I REALLY AM WONDERING WHEN THIS BOMB WILL GO OFF? THIS HAS BEEN ON RECALL FROM MAY 23, 2016. ---- I AM GOING TO HOLD SOME ONE AT NHTSA RESPONSIBLE IF THIS BOMB EXPLODES.... PLEASE HELP US / WE CAN NOT JUST NOT USE THE FRONT SEAT OF THIS CAR. REV. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES350
    - MENDOTA HEIGHTS, MN

    MY 2007 LEXUS ES 350 IS UNDER RECALL FOR A FAULTY TAKATA PASSENGER AIR BAG. I HAVE BEEN UNABLE TO GET A REPLACEMENT DATE FOR THIS AIR BAG FROM MY TOYOTA DEALER; I.E., LEXUS OF WAYZATA, 16100 WAYZATA BLVD., WAYZATA, MN 55391, (952) 475-6111. I UNDERSTAND THAT HAVING AN OLDER MODEL VEHICLE PUTS MY PASSENGER AT GREAT RISK TO INJURY DUE TO THE DETERIORATION OF THE PROPELLANT. THE SUGGESTED REMEDY OF NOT USING THE FRONT PASSENGER SEAT SEEMS HARDLY REASONABLE FOR AN UNKNOWN LENGTH OF TIME. I SHOULD AT LEAST BE GIVEN A REPLACEMENT DATE OR A REPLACEMENT VEHICLE.

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES350
    - SARATOGA SPRINGS, NY

    TAKATA RECALL - I WAS NOTIFIED OF THE AIRBAG DANGER MID JANUARY 2017. MY LEXUS DEALER - NEW COUNTRY LATHAM HAS REFUSED TO REMEDY THE PROBLEM. IT SEEMS UNACCEPTABLE TO PERMIT THE DELAY OF THIS DANGEROUS SITUATION AND LIMIT THE USE OF THE VEHICLE TO BACK SEAT PASSENGERS.

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES 350
    - CLOVIS, CA

    TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRESNO LEXUS IN FRESNO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BE ORDERED AND AVAILABLE BY NOVEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES350
    - HIGHLANDS RANCH, CO

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (KUNI LEXUS OF GREENWOOD VILLAGE, 5150 S QUEBEC ST, GREENWOOD VILLAGE, CO 80111, (888) 918-4078) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS ES 350
    - LOS ANGELES, CA

    2007 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AIRBAG RECALL NOTICE. CONSUMER STATES BUSINESS COMMUNICATING FRAUDULENT NHTSA RECALL INFORMATION TO CONSUMERS. *SMD UPDATED 06/22/2017*JS

    Source: CONSUMER LETTER