2009 LEXUS ES Complaints

View complaints related to 2009 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2009 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 LEXUS ES350
    - THOUSAND OAKS, CA

    TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.....UPDATED 08/29/16 *BF UPDATED 08/30/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - WASHINGTON, UT

    2009 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG DESIGN ISSUES. * SMD THE CONSUMER STATED THE PASSENGER AIR BAG SENSOR, DID NOT RECOGNIZE HER SITTING IN THE SEAT. OVER THE YEARS, THE DEALERSHIP HAS CHECKED THE SENSOR, CALIBRATED THE SENSOR, REPLACED THE FRONT PASSENGER SEAT AND SENSOR ASSEMBLY AND ON THE MOST RECENT VISIT, A LEXUS ENGINEER WAS CALLED IN TO EVALUATE THE PROBLEM. THE CONSUMER WAS INFORMED THE SENSOR WAS CALIBRATED FOR A 70 POUND LOAD; HOWEVER, DUE TO A FLAW IN THE PASSENGER AIR BAG SYSTEM FOR THIS MODEL YEAR, IT DID NO CONSISTENTLY SENSE A PASSENGER WEIGHING SLIGHTLY ABOVE 100 POUNDS. THE DEALER STATED THEY COULD NOT ADJUST THE SENSOR BELOW THE 70 POUND CALIBRATION POINT, OR REPAIR THE PROBLEM IN ANY OTHER WAY. *JB

    Source: CONSUMER LETTER
  • 2009 LEXUS ES350
    - PALM BEACH GARDENS, FL

    TL* THE CONTACT OWNS A 2009 LEXUS ES350. WHILE THE VEHICLE WAS PARKED, IT WAS NOTICED THAT THE DASHBOARD OVERHEATED AND MELTED FROM THE SUN. IN ADDITION, THE DASHBOARD EMITTED AN ABNORMAL ODOR WHEN MELTING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,549.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - THOUSAND OAKS, CA

    PETITION FOR A DEFECT INVESTIGATION INTO LOW-SPEED SURGING IN DIFFERENT MODELS OF TOYOTA AUTOMOBILES IN WHICH THE CAR STARTS ACCELERATING AND THE ENGINE RPM INCREASES WHEN ACCELERATOR IS NOT DEPRESSED. *SMD THE CONSUMER STATED ON FEBRUARY 13, 2015, HIS WIFE WAS DRIVING TO AN APPOINTMENT. SHE PULLED INTO THE PARKING LOT AND DID NOT HAVE HER FOOT ON THE BRAKE PEDAL AS SHE WAS COASTING INTO THE PARKING SPOT. THE VEHICLE SUDDENLY ACCELERATED. BIG BUSHES IN FRONT OF THE VEHICLE LIMITED THE SPEED, SO HIS WIFE TURNED OFF THE IGNITION AND THE VEHICLE FELL BACK. A WITNESS SAW THE ENTIRE EVEN AND ATTESTED TO THE FACT THE ENGINE SUDDENLY STARTED ROARING. THE FRONT OF THE VEHICLE WAS SMASHED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE AND SUBSEQUENTLY INSPECTED BY A REPRESENTATIVE OF THE MANUFACTURER. THE PETITIONER DISPUTES THE MANUFACTURER'S CONCLUSION THAT THE EDR READOUT DOWNLOADED AS PART OF THAT INSPECTION PROVIDED NO EVIDENCE THAT THE INCIDENT "WAS THE RESULT OF ANY TYPE OF MANUFACTURING OR DESIGN DEFECT." *JB UPDATED 07/27/15. *JB UPDATED 07/29/15. *JLQ

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2009 LEXUS ES
    - LEXINGTON , SC

    MP3, RADIO AND CD PLAYER DO NOT WORK. NO SOUND OR TXT ON SCREEN. THE LIGHTS FLASH NONSTOP. CD WILL NOT EJECT. ALL THE FUSES HAVE BEEN CHECKED AND ARE GOOD. I JUST TURNED THE CAR ON ONE DAY AND IT WAS NOT WORKING. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - ROSEMEAD, CA

    I PUT THE CAR ON D TO DRIVE. I STOPPED AT A RED LIGHT, I BRAKE THE CAR TO STOP. WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE GAS PEDAL TO DRIVE FORWARD, BUT THE CAR REVERSED WITHOUT ME PUTTING ON R. THE REVERSE GO WAS SLOW. WHEN IT REVERSED, I TRIED TO STOP THE CAR CAR BY PRESSING ON THE BRAKE PEDAL, BUT I COULD NOT STOP THE CAR THAT WAY. I HAD TO TURN OFF THE CAR TO STOP THE REVERSE. THE CAR REVERSED LIKE THAT BOTH TIMES SPORADICALLY ON TWO CONSECUTIVE DAYS - ON 11.11.2014 AND ON THE MORNING OF 11.12.2014. MY CAR WAS UNDER WARRANTY. I BROUGHT IT TO THE SERVICE OF LEXUS AT LONGO ON THE EVENING OF 11.12.2014, WHICH IS WHERE THE VEHICLE WAS BOUGHT. THEY FOUND NO PROBLEM WITH THE CAR, CHARGE ME MONEY, AND GAVE THE CAR BACK TO ME THE NEXT DAY. I BELIEVE THAT THE CAR NEEDS MORE INVESTIGATION. I AM AFRAID OF THE SPORADIC REVERSAL OF THE CAR WHILE IT IS ON D. I AM FURTHER AFRAID THAT AT HIGH FREEWAY SPEED, THE PROBLEM IT COULD CAUSE IS EVEN MORE DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - LA PUENTE, CA

    I WAS DRIVING ON THE FREEWAY WHEN I GOT REAR ENDED WITH MY DAUGHTER IN THE BACKSEAT IN HER CAR SEAT, AND I BEING THE DRIVER 8 MONTHS PREGNANT. CAR WAS SEVERELY DAMAGE NO AIR BAGS DEPLOY, THIS IS NOT THE FIRST TIME THIS HAPPENS THAT THE AIR BAGS DO NOT DEPLOY AT THE TIME OF THE ACCIDENT. I WAS WEARING MY SEAT BELT I HIT MY FOREHEAD ON THE STEERING WHEEL BOTH TIMES. I AM CONCERNED REGARDING THIS. VERY EXPENSIVE CAR TO HAVE THESE MALFUNCTIONS. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES
    - SANTA CLARITA, CA

    CAR WAS BOUGHT NEW IN SEPT OF 2009 MY WIFE DRIVES IN TOWN AND IT ONLY HAS 27000 MILES ON IT AND THE TWO FRONT TIRES ARE SHOWING STEEL BELTS ON BOTH INSIDE OF TIRES,PRETTY ON SAFE. HAVE BEEN TOLD IT IS HOW THE CAR IS SET UP. THE PROBLEM WILL KEEP HAPPENING. MY WIFE WOULD NOT TOLD ME BUT SHE HEARD SOMETHING SLAPPING.CHECKED IT OUT AND FOUND BOTH FRONT TIRES ARE BAD AND DANGEROUS TO DRIVE WITH. WHAT HAPPEN IF SHE WAS IN AND ACCIDENT? *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - HOT SPRINGS VILLAGE, AR

    CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - NEW PORT COAST, CA

    TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 50-55 MPH WITH THE HEADLIGHTS IN ACTIVATION, THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE CONTACT TRIED PUSHING ON THE LEVER FOR THE HIGH BEAMS AND BUT THE HIGH BEAM HEADLIGHTS WERE ALSO UNRESPONSIVE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED THE CONTACT THAT THE LIGHT BULBS FAILED AND NEEDED TO BE REPLACED. THE HEADLIGHT BULBS WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 19,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE