2010 LEXUS ES Complaints
View complaints related to 2010 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2010 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 LEXUS ES350- GILROY, CA
TAKATA RECALL. IT HAS TAKEN TOO LONG TO RECTIFY THE DEFECT. THE RECALL WAS DATED JUNE 9 2016. TODAY IS NOVEMBER 1 2016. I HAVE LOST THE USE OF THE FRONT PASSENGER SEAT FOR ALMOST 5 MONTHS! WILL I BE COMPENSATED BY LEXUS/TAKATA FOR LOSS OF USE? WHEN CAN I EXPECT THE DEFECT TO BE FIXED?
Source: NHTSA WEB SITE -
2010 LEXUS ES- WINNETKA, CA
TAKATA RECALL. LEXUS STATES THAT "DO NOT OPERATE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT". HAVE DONE THIS SINCE MAY 2016. THIS IS AN UNREASONABLE REQUEST FOR A FAMILY OF 5. TO DATE, LEXUS HAS EXCEEDED THE TIME FRAME TO REPLACE THE AIR BAGS AND NO REPLACEMENT IN SIGHT. HAVE CALLED LEXUS..STILL NO TIMELINE FOR REMEDY. MY SON'S HONDA PILOT AIRBAG HAS BEEN REPLACED. IS LEXUS WAITING FOR AN ACCIDENT TO HAPPEN? WE NEED YOU TO PUSH LEXUS TO REMEDY THIS PROBLEM.
Source: NHTSA WEB SITE -
2010 LEXUS ES350- HOUSTON, TX
UP TO DATE, LEXUS STILL HAS KO REMEDY TO REPLACE THE PASSENGER AIR BAG! THEY CHARGE A LOT OF MONEY FOR THIS LUXURY VEHICLE BUT NOT FAST ENOUGH TO FIXED THE SAFETY ISSUE WHICH OBVIOUSLY COULD CAUSE SERIOUS INJURY OR DEATH. I ALWAYS HAVE MY 3 1/2 MONTH OLD BABY IN THE CAR AND I AM SCARED TO THINK ABOUT THE METAL FRAGMENTS THAT CAN HARM MY BABY ONCE THE AIRBAG IS DEPLOYED. COME ON LEXUS, HAVE THE HUMANITY IN FIXING THE DEFECTIVE AIR BAG YOU PLACED IN YOUR LUXURY CARS! YOU SHOULD GET IN TROUBLE OR BE FINED FOR ACTING SOOOO SLOW TO FIX THE ISSUE. I WONDER HOW MANY DEATHS HAVE BEEN REPORTED DUE TO YOUR LACK OF ACTION!
Source: NHTSA WEB SITE -
2010 LEXUS ES- NATCHEZ, MS
TAKATA RECALL: IT IS TAKING TOO LONG TO REMEDY THIS AIRBAG SITUATION. IT IS AN EXTREME INCONVENIENCE TO HAVE PASSENGERS RIDE IN THE REAR. FIX IT OR UPGRADE MY VEHICLE!
Source: NHTSA WEB SITE -
2010 LEXUS ES- SAN DIEGO, CA
NOTHING HAS HAPPENED I AM COMPLAINING AS LEXUS HAS KNOWN ABOUT THIS SINCE MAY AND STILL HAVEN'T BEEN CONTACTED TO FIX MY VEHICLE?
Source: NHTSA WEB SITE -
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2010 LEXUS ES350- IRVINE, CA
TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS ES350- COLUMBIA, SC
2010 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO FAULTY AIRBAG RECALL ISSUES AND LACK OF PARTS. *SMD
Source: CONSUMER LETTER -
2010 LEXUS ES- CHARLOTTE, NC
TAKATA RECALL: LEXUS HAS BEEN UNABLE TO REPAIR OUR PASSENGER-SIDE AIRBAG IN A REASONABLE TIME FROM THE MAY 3, 2016, AMENDMENT TO THE NOVEMBER 3, 2015, CONSENT ORDER REQUIRING THE REPLACEMENT OF SAID AIRBAG.
Source: NHTSA WEB SITE -
2010 LEXUS ES350- HOUSTON, TX
"TAKATA RECALL" - LEXUS HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. THEY HAVE KNOWN ABOUT THIS FOR MONTHS AND SENT A LETTER IN JULY SAYING "IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING THE VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH." THE LOCAL DEALER HAS NO IDEA WHEN THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY WILL BE AVAILABLE. UNTIL THE REPLACEMENT IS MADE, THE CAR CANNOT BE DRIVEN WITH SOMEONE IN THE PASSENGER SEAT. THIS CREATES A HUGE HARDSHIP AND GREATLY REDUCES THE ABILITY TO USE THE CAR. SINCE LEXUS HAS KNOW ABOUT THIS FOR A LONG TIME, IT IS UNACCEPTABLE TO NOT PROMPTLY REMEDY THE DEFECT OR EVEN GIVE A TIME RANGE WHEN THE REMEDY MIGHT BE COMPLETED.
Source: NHTSA WEB SITE -
2010 LEXUS ES350- NAPLES, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE