2007 LEXUS ES Complaints
View complaints related to 2007 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2007 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS ES350- PENNSUAKEN, NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHERRY HILL LEXUS DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES350- ADA, MI
2007 LEXUS ES350. CONSUMER WRITES ON REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES- RANDOLPH, NJ
AT THE TOP OF OUR DRIVEWAY JUST OUTSIDE THE GARAGE DOOR, MY WIFE PUT OUR 07' LEXUS ES350 IN GEAR AND SECONDS LATER THE VEHICLE BEGAN TO ACCELERATE WILDLY. SHE WAS UNABLE TO SLOW THE CAR'S WILD ACCELERATION DOWN THE DRIVEWAY AND CAUGHT PART OF A RETAINING WALL ON THE PROPERTY WHICH FLIPPED THE VEHICLE ON IT'S SIDE. I WAS INSIDE THE HOUSE AT THE TIME BUT HEARD THE CAR'S ENGINE REV JUST BEFORE THE CRASH. THE ACCIDENT APPEARS TO HAVE INITIATED BY SOME EXTREMELY DANGEROUS MECHANICAL FAILURE THAT ALLOWED THE ENGINE TO REV UNCONTROLLABLY . OUR INSURANCE COMPANY WILL SOON BE TOWING THE LEXUS TO THEIR FACILITY. I NOTIFIED A CLAIMS AGENT THAT THE ACCIDENT SHOULD BE BROUGHT TO THE ATTENTION OF NHTSA HOWEVER, THE AGENT WAS NOT AWARE OF HOW TO COORDINATE THE EFFORT SO I AM PROCEEDING FORWARD MYSELF ASAP. THE CAR IS OBVIOUSLY TOTALED AND I'M NOT SURE WHAT INSURANCE WILL DO WITH THE VEHICLE.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- DEPERE, WI
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO BERGSTROM LEXUS DEALER OF APPLETON 3060 N VICTORY LN APPLETON, WI 54913, WHO STATED THAT OTHER AREAS OF THE COUNTRY WERE BEING PRIORITIZED AND THAT PARTS WOULD BE AVAILABLE FOR THE AREA IN SEPTEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE. UPDATED 07/19/17*LJ UPDATED 08/29/2017*JS UPDATED 08/30/2017*JS
Source: CONSUMER LETTER -
2007 LEXUS ES- NEW YORK, NY
TAKATA RECALL. RECALL NOTICE CAME SOME MONTHS AGO. WAS TOLD BY DEALER ON 5/28/17 THAT IT WOULD TAKE UNTIL SEPTEMBER -- AFTER THE SUMMER WHEN I NEED THE CAR MOST -- BEFORE IT CAN BE FIXED. TOTALLY UNACCEPTABLE.
Source: NHTSA WEB SITE -
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2007 LEXUS ES350- NEW YORK, NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 631-259-4575 AND CONFIRMED THAT THE RECALL REMEDY PARTS WOULD NOT BE AVAILABLE UNTIL AFTER THE SUMMER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES 350- FORT MILL, SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES350- CLARKSVILLE, MD
WAS INFORMED THAT THE ENGINE WAS IN NEED OF REPLACEMENT AFTER BUYING AND OWNING FOR A YEAR. AFTER THE VEHICLE HAD BEEN IN THE SHOP FOR NUMEROUS REPAIRS OVER THE COURSE OF A YEAR I ENDED UP HAVING TO BUY ANOTHER VEHICLE AND GETTING STUCK WITH A LIEN FOR THE LEXUS IN WHICH THE CAR IS NON-FUNCTIONAL. PAID OUT OF POCKET THUS FAR FOR A NUMBER OF ISSUES, INCLUDING: RADIATOR FAILING, ALL HOSES REPLACED, AXLE REPLACEMENT, TO NAME A FEW. CAR ONLY HAD 15000 MILES PLACED ON IT, BOUGHT USED. PURCHASED A WARRANTY THROUGH THE DEALERSHIP AND WHEN ATTEMPTED TO MAKE A CLAIM, CLAIM WAS DENIED DUE TO DEALERSHIP NON-PAYMENT & "FORGETTING TO FILE PAPERWORK." OPENED UP CLAIM WITH MARYLAND INSURANCE COMMITTEE AND REPORTED DEALERSHIP FOR FRAUD.
Source: NHTSA WEB SITE -
2007 LEXUS ES 350- CENTERVILLE, VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (POHANKA LEXUS 13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151 (703) 968-9100) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS ADVISED TO CONTACT THE DEALER TO ARRANGE A LOANER VEHICLE, BUT THE DEALER DECLINED. THE CONTACT CALLED THE MANUFACTURER AGAIN, BUT WAS DISCONNECTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 06/21/17 *BF THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED. THE CONSUMER RECEIVED A RENTAL VEHICLE UNTIL THE RECALL WAS RESOLVED. UPDATED 06/23/2017 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES 350- CHESTERFIELD, MO
THE DEFECT HAS BEEN IDENTIFIED FOR OVER TWO YEARS. HOWEVER, TAKATA AND LEXUS HAVE FAILED TO PRODUCE A CORRECTION. I HAVE A 2014 ACURA RDX WITH A TAKATA AIR BAG ISSUE AS WELL, IT HAS BEEN CORRECTED. THE DELAY ON THE LEXUS IS UNACCEPTABLE.
Source: NHTSA WEB SITE