2009 LEXUS ES Complaints

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT WHILE PARKED THE SHE NOTICED FLAMES COMING FROM THE FRONT DRIVERS SIDE DOOR. THE CONTACT USED A PIECE OF CLOTHING TO PUT OUT THE FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT SUSTAINED BURNS TO HER LEFT WRIST AND HAND. AS A RESULT, THE CONTACT HAD TO UNDERGO SURGERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CAUSE OF THE FIRE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

ON MONDAY AUGUST 6TH, 2012 AT APPROXIMATELY 5: 25 AM, I ([XXX]) WAS ARRIVING AT WORK AT METHODIST HOSPITAL. I PULLED IN THE PARKING LOT AND STARTED TO MAKE A WIDE U TURN INTO A PARKING STALL DRIVING ABOUT 5 MILES PER HOUR. MY CAR SUDDENLY ACCELERATED AND THE BRAKES WOULD NOT WORK AND I WAS UNABLE TO STOP THE VEHICLE. I KEPT TRYING TO BRAKE TO NO AVAIL. I WENT THROUGH A FENCE AND DROVE OVER A STEEL POLE. JUST AS I WAS ABOUT TO HIT A VERY LARGE TREE, THE CAR FINALLY STOPPED. THE BRAKES FINALLY WORK ABOUT 3 TO 4 FEET IN FRONT OF THE TREE. I WAS ABLE TO DRIVE AROUND THE TREE AND PARK LIKE I DO EVERY DAY. AFTER PARKING, I GOT OUT OF THE VEHICLE, GOT MY PHONE FROM MY PURSE IN THE TRUNK AND CALLED MY HUSBAND AND TOLD HIM WHAT HAD JUST HAPPENED. I WAS VERY SHAKEN AND CRYING. THE CAR WAS WRECKED ON THE PASSENGER SIDE. [XXX] CALLED SECURITY & [XXX] CAME OVER. WE BOTH WENT BACK OUT WHERE THE ACCIDENT HAPPENED. I SHOWED HIM WHERE IT HAPPENED, WHAT HAPPENED AND WHERE I ENDED UP. [XXX] TOLD A FEW PHOTOS. WE HAVE CONTACTED LEXUS [XXX] #2 OPTION (JUDY)AND OUR ATTORNEY ([XXX]) [XXX]. WE HAVE TAKEN THE VEHICLE TO LEXUS OF OMAHA. LEXUS WANTS US TO SIGN A BLACK BOX RELEASE. OUR ATTORNEY SUGGEST WE TURN IN A CLAIM TO SEE IF FARMERS WISHES TO SEE THE BLACK BOX 1ST.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT WAS REVERSING FROM A RESIDENTIAL GARAGE. AS THE BRAKES WERE APPLIED AND THE CONTACT SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT CRASHED INTO A BRICK WALL AND SUSTAINED INJURIES TO THE LEFT LEG. THE CRASH CAUSED DAMAGED THE CONTACT'S HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE VEHICLE WAS TOWED TO A LOT BY THE INSURANCE COMPANY AND DEEMED DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED FROM 65 MPH TO 80 MPH WITHOUT WARNING. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE IT WOULD RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO PROBLEMS FOUND WITHIN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) BUT DID NOT CONFIRM IF THE VEHICLE HAD BEEN REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 12/16/11*LJ UPDATED 12/22/11

ON TUESDAY, 6/28/11 MY WIFE WAS INVOLVED IN A HEAD ON ACCIDENT. THE VEHICLE IN FRONT OF HER HAD NO BRAKE LIGHTS AND SHE SLAMMED INTO THE BACK OF HIS TRUCK. SHE HAS $9,000 WORTH OF FRONT END DAMAGE AND NONE OF THE AIRBAGS ON HER 2009 LEXUS ES350 DEPLOYED. I FIND THAT TO BE AN ISSUE. DUE TO THAT FACT SHE HAS SUSTAINED A HEAD, NECK, BACK AND KNEE INJURY. I CONTACTED LEXUS OF CHERRY HILL, NJ WHERE THE VEHICLE WAS PURCHASED LESS THEN A YEAR AGO AS A PRECERTIFIED VEHICLE AND WAS TOLD THAT IT DEPENDED ON HOW FAST SHE WAS GOING AT THE TIME SHE HIT, THAT WOULD DETERMINE WHETHER THE AIR BAGS WOULD DEPLOY. A CAR WITH $9,000 FRONT END DAMAGE IN MY OPINION SHOULD HAVE DEPLOYED AN AIR BAG. SOMETHING IS WRONG WITH THIS PICTURE. *TR

WHEN I WAS GOING TO PARK MY CAR IN THE BOX IN FRONT OF THE HOTEL ROOM, I TOUCHED THE ACCELERATOR SLIGHTLY TO ADVANCE THE TWO METERS DISTANT TO BE PROPERLY PARKED, THEN THE ACCELERATOR RUN IN HIGH SPEED THE BRAKES DID NOT RESPOND. TO REDUCE THE IMPACT, I TURNED THE WHEEL TO THE RIGHT AND CRASHED INTO THE HOTEL WALL. PEOPLE FROM LEXUS IS MAKING AN INVESTIGATION. THE QUESTION IS HOW CONFIDENT IS THAT INVESTIGATION. THE CAR WAS CHECK THE DAY BEFORE FOR 15,000 MILES CHECK. I LIVE NOW IN DURANGO, MEXICO AND JUST CAME TO HAVE MY CAR CHECKED.

TL*THE CONTACT OWNS A 2009 LEXUS ES350. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT COULD SMELL FUEL INSIDE THE VEHICLE. THE CONTACT STATED THE SMELL WAS ALSO NOTICEABLE WHEN OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THEY COULD NOT DIAGNOSE THE FAILURE BUT ALSO SMELLED THE FUEL. THE CONTACT CONTINUED TO SMELL THE FUEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THEY WOULD CONTACT THE MANUFACTURER TO HAVE ANOTHER TECHNICIAN INSPECT THE VEHICLE. THE CONTACT STATED THE DEALER PROVIDED A RENTAL VEHICLE AND WAS WAITING FOR A RESPONSE FROM THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 15,100. UPDATED 08/31/11

TL*THE CONTACT OWNS A 2009 LEXUS ES 350. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. HE MENTIONED THAT THE FAILURE WAS A SAFETY HAZARD BECAUSE THE DEFECT MADE IT IMPOSSIBLE FOR HIM TO SEE MORE THAN 100 FT DOWN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY WERE UNABLE TO DO ANYTHING BECAUSE THE LIGHTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

ON THE EVENING OF DECEMBER 13, 2010, VICTIM LEFT HIS CAR RUNNING IN HIS GARAGE. THE CAR HAS A "SMART KEY" WHICH IS A REMOTE KEY-FOB. THIS MEANS THAT HE DOES NOT HAVE TO TURN A KEY TO TURN THE IGNITION ON AND OFF. INSTEAD, THE CAR TURNS ON AND OFF BY PRESSING THE SAME BUTTON ON THE DASH BOARD. HE MUST HAVE FORGOTTEN TO TURN THE CAR OFF. HE THEN WENT TO SLEEP AND SUFFERED CARBON MONOXIDE POISONING DURING THE NIGHT. HE WAS FOUND UNCONSCIOUS ON THE FLOOR THE NEXT MORNING. THE CAR WAS STILL RUNNING. THE VICTIM WAS TAKEN TO THE HOSPITAL, WHERE HE IS IN THE ICU AND SEDATED.

LEXUS 2009, MODEL ES350. ALL WINDOWS AND SUNROOF OPEN BY THEMSELVES AT THE SAME TIME AT DIFFERENT OCCAISONS. VEHICLE HAS BEEN BROUGHT AND LEFT AT KEYES LEXUS IN VAN NUYS, CA. NUMEROUS TIMES TO CORRECT FROM BEGINNING OF MY PURCHASE. THEY FAILED TO CORRECT THE PROBLEM TO THIS DATE AFTER PROMISSING TO DO SO. THE DANGER EXISTS IF THIS HAPPENS WHILE DRIVING, IT COULD CAUSE AN ACCIDENT. *TR