2010 LEXUS ES Complaints

TAKATA RECALL - NOTIFIED OF RECALL NO 16V-340 LAST APRIL. LEXUS DEALER ADVISES AS OF 9/20/2016 THEY STILL HAVE NO IDEA OF HOW OR WHEN THEY WILL FIX DEFECT AND UPON MT INQUIRY - THERE IS NO WAY TO DISABLE DEFECT PART.

I WAS BACKING CAR OUT OF DRIVEWAY WHEN ALL OF A SUDDEN CAR ACCELERATED HITTING CURB, RAN UP AN EMBANKMENT AND CRASHED INTO NEIGHBORS FRONT STEPS. THIS IS THE FIRST TIME IT EVER DID THAT. IT APPEARS THAT THROTTLE MUST HAVE STUCK CLOSE TO MAXIMUM ACCELERATION AS CAR CLIMBED UP A 10-12 FOOT EMBANKMENT AND HIT NEIGHBORS BRICK FRONT STEPS WITH SUCH FORCE IT PICKED REAR WHEELS RIGHT OFF THE GROUND.

APPARENTLY, LEXUS MAILED A RECALL NOTICE TO MY HOME ADDRESS SOMETIME IN JUNE (THE LETTER DOES NOT HAVE A DATE THAT IT WAS ISSUED) ABOUT THE TAKATA PASSENGER AIRBAG PROBLEM. HOWEVER, I DID NOT KNOW ABOUT THE RECALL NOTICE UNTIL AFTER I MADE A LONG TRIP WITH MY SISTER FROM ATLANTA, GA TO MELBOURNE, FL IN MID JUNE 2016. FORTUNATELY MY SISTER AND I WERE NOT IN AN ACCIDENT DURING THAT TRIP, BUT IF I HAD KNOWN ABOUT THE RECALL BEFOREHAND, I WOULD NOT HAVE USED THE CAR FOR THE TRIP. LEXUS NEEDS TO DO A BETTER JOB OF NOTIFYING THEIR CUSTOMERS OF SERIOUS PROBLEMS THAT COULD RESULT IN MAJOR INJURY OR DEATH. I AM ANGRY THAT MY HUSBAND AND I CANNOT MAKE FULL USE OF THIS CAR AND THAT LEXUS IS NOT FIXING THIS PROBLEM...THEY TOLD US TO WAIT ANOTHER 6 MONTHS. WHY SHOULD I HAVE TO CONTINUE MAKING CAR PAYMENTS ON A VEHICLE THAT IS DEFECTIVE AND DANGEROUS. SHAME ON THE CAR MANUFACTURERS LEXUS (TOYOTA) AND MANY OTHERS WHO KNEW THAT TAKATA AIR BAGS WERE DEFECTIVE AND YET STILL INSTALLED THEM IN THEIR CARS IN THE NAME OF SAVING DOLLARS. DISGUSTING!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. LEXUS HAS DISTRIBUTED AN "INTERIM NOTICE" OF THIS RECALL THAT ADVISES OWNERS NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. THE LETTER STATES LEXUS IS "TAKING THIS ACTION TO ENSURE YOUR SAFETY". IN REALITY, THE NOTICE IS AN OBVIOUS ATTEMPT TO PROTECT LEXUS FROM ANY LIABILITY. THIS NOTICE WAS SENT THREE MONTHS AGO, AND YET THERE IS NO REMEDY AVAILABLE. THE RECOMMENDED SOLUTION IS IMPRACTICAL FOR MOST FAMILIES. THE QUESTION IS HOW LONG SHOULD CONSUMERS CONSIDER IS A "REASONABLE" TIME FOR THIS PROBLEM TO BE CORRECTED. THE ISSUE ESSENTIALLY PREVENTS AN OWNER FROM HONESTLY TRADING, SELLING, OR OTHERWISE DISPOSING OF THE VEHICLE WHILE THE PROBLEM EXISTS. I ALSO LEASE ANOTHER LEXUS VEHICLE AND WAS TOLD BY LEXUS THAT I COULD DRIVE THAT ONE WHILE WE WAITED FOR THE RECALL TO BE RESOLVED. THAT ADDS MILES TO MY LEASE OBLIGATION THAT WERE NOT PLANNED FOR. LEXUS INDICATED THEY WOULD PROVIDE ALTERNATE TRANSPORTATION, BUT I HAVE RECEIVED NO CONFIRMATION OF THAT OFFER. THE VEHICLE THAT I PURCHASED IS NOT USABLE THROUGH NO FAULT OF MINE, AND IT DOES NOT APPEAR THERE IS ANY URGENCY BY LEXUS TO CORRECT THE FAULT SINCE THE LIABILITY HAS BEEN COVERED BY AN "INTERIM NOTICE". THAT IS THE BASIS OF MY COMPLAINT.

TAKATA RECALL. WE WERE NOTIFIED OF THE TAKATA AIRBAG RECALL AFFECTING OUR 2010 LEXUS ES 350 BUT WERE TOLD THAT THERE IS NO REMEDY AT THIS TIME. WE WERE ALSO TOLD TO NOT HAVE PASSENGERS RIDE IN THE FRONT SEAT. THIS IS AN UNACCEPTABLE RESPONSE AS WE ARE CONCERNED ABOUT THE DRIVERS SAFETY AND THE CAR IS EFFECTIVELY A 3 PASSENGER VEHICLE LIMITING OUR ABILITY TO CARPOOL.

HAVE NOT BEEN CONTACTED WITH A DATE FOR REPLACEMENT, AND HAVE BEEN WAITING OVER THREE MONTHS. NO DATE PROVIDED FOR ACTUAL REPLACEMENT OF TAKATA AIRBAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

READING NEWS ON ABC ENTITLED "TOYOTA RECALLS OLDER MODELS WITH RECURRING SUSPENSION ISSUES". LINK: HTTP://ABCNEWS.GO.COM/BUSINESS/WIRESTORY/TOYOTA-RECALLS-OLDER-MODELS-RECURRING-SUSPENSION-ISSUES-41331440?YPTR=YAHOO SIMILAR WOBBLING EXPERIENCE WHEN DRIVING THIS CAR. MINOR UNEVEN PAVEMENT CAUSES THIS VEHICLE TO WOBBLE AND DIFFICULT TO STEER. NOTICE THIS SINCE WE BOUGHT IT ABOUT 2 YEARS AGO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.