2008 LEXUS ES Complaints

MELTING DASHBOARD I HAVE BEEN ON THE LIST FOR MY VEHICLE'S DEFECTIVE DASHBOARD RECALL SINCE 9/2015. I ALSO COMPLETED THE IN STORE INSPECTION REQUIRED BY THE DEALERSHIP 10/2016. YEAR TO DATE, THE DASHBOARD HAS NOT BEEN REPLACED. IS LEXUS STILL HONORING THIS RECALL?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 03/07/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL WAS TOLD BY THE DEALER THAT FIX WILL NOT BE AVAILABLE UNTIL MID 2017. UNACCEPTABLE FOR A SAFETY ISSUE.

TAKATA RECALL - HAVE CONTACTED OUR LEXUS DEALERSHIP FOR 1-1/2 YRS. ACCORDING TO YOUR SITE AND THE DEALERSHIP NO LEXUS AIR BAGS HAVE BEEN REPAIRED. SINCE AGE IS THE CRITICAL FACTOR, OLDER CARS SHOULD BE REPAIRED FIRST. WHEN CAN WE EXPECT OUR 2008 CAR TO BE REPAIRED? WHY HAVE LEXUS DEALERSHIPS NOT RECEIVED ANY REPLACEMENT PART?

TAKATA RECALL. I AM FILING THIS COMPLAINT BECAUSE THE AMOUNT OF TIME TAKEN BY TAKATA AND LEXUS IS IN EXCESS OF THE AMOUNT OF TIME THAT SHOULD BE ALLOWED FOR THIS KIND OF SAFETY MATTER. I SUBMITTED A WRITTEN REQUEST TO THE DEALER, WESTSIDE LEXUS, HOUSTON, TX. AND HAVE MADE SEVERAL PHONE CALLS, INCLUDING ONE TODAY, IN OCTOBER, 2016 I WAS INFORMED THAT THE REPLACEMENT MIGHT BE AVAILABLE IN DECEMBER, 2016 OR JANUARY, 2017. TODAY, I WAS TOLD THAT THEY COULD NOT GIVE ME A DATE AND IT WAS IN THE GOVERNMENT'S HANDS AS TO WHEN TAKATA WOULD SEND THE PARTS TO THEM FOR THE REPLACEMENT. I LIVE IN A HOT AND HUMID AREA OF THE U.S. WHERE AN EARLIER SAFETY INCIDENT IS LIKELY TO OCCUR. I AM REQUESTING GOVERNMENTAL ASSISTANCE TO RECTIFY THIS MATTER AS SOON AS POSSIBLE. THE PROBLEM WAS NOT DUE TO ANY FAULT ON MY PART IT WAS A MANUFACTURING MISTAKE WITH FATAL CONSEQUENCES. TAKATA HAS INSTALLED THOUSANDS OF NEW AIRBAGS IN NEW TOYOTA AND LEXUS VEHICLES BUT HAS NOT PROVIDED A REPLACEMENT FOR MY MODEL TO THE DEALER. IT IS NOW 8 MONTHS SINCE THE RECALL WAS MADE. I AM REQUESTING THE GOVERNMENT REQUIRE PRIORITY FOR DISTRIBUTION TO DEALERS FOR REPLACEMENT OR REASONABLE COMPENSATION TO CUSTOMERS WHO HAVE BEEN DISADVANTAGED DUE TO TAKATA'S UNREASONABLE DELAY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS ADVISED LAST YEAR (MID 2015) THAT THE FRONT AIRBAGS WOULD NEED TO BE REPLACED BUT AS YET NO RECALL HAS ACTUALLY TAKEN PLACE. I CALLED THE LEXUS DEALERSHIP AND THERE RECOMMENDATION WAS 'NOT ALLOW ANY PERSONS TO RIDE AS A PASSENGER IN THE FRONT SEAT'. I TOLD THEM I WAS A REALTOR AND HE SAID 'HAVE THEM SIT IN THE BACK SEAT, YOU CAN BE THE CHAUFFEUR'. NOT MUCH OF A RECOMMENDATION IF YOU ASK ME!! ALL I WANT IS TO GET THE AIR BAGS REPLACED.

TAKATA RECALL. PRELIMINARY NOTICE OF RECALL ISSUED BY LEXUS MAY 23, 2016. SINCE THAT TIME NO FURTHER UPDATE RECEIVED OR ACTION NOTED. THIS DOES NOT SEEM TO BE A TIMELY FOLLOW-UP. LOCAL LEXUS DEALER WAS MOST UNHELPFUL ABOUT THIS ISSUE. ALTERNATIVE VEHICLE NOT AVAILABLE.