2009 LEXUS ES Complaints

LEXUS 2009, MODEL ES350 SECURITY SYSTEM GOES OFF BY ITSELF AT ODD HOURS ALL WINDOWS AND SUNROOF OPEN BY THEMSELVES AT THE SAME TIME ON DIFFERENT OCCASIONS. NOW TOYOTA IS REPLACING ALL COMPUTERS THAT RELATE TO THIS ELECTRICAL PROBLEM. THE VEHICLE HAS BEEN AT THE SERVICE DEPARTMENT OVER A WEEK. *TR

2009 LEXUS 350. CONSUMER WRITES REGARDING LEXUS RECALL FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDAL AND CHANGE TO COMPUTER FOR ENGINE SHUT DOWN *TGW THE CONSUMER WAS NOT SATISFIED WITH THE RECALL MODIFICATIONS THAT WERE PERFORMED. THE CONSUMER ALSO STATED THE FLOOR MATS WERE NOT REPLACED AS HE WAS TOLD THEY WOULD BE. THE CONSUMER STATED THE PEDAL WAS TOO SHORT AND HIS FOOT COULD SLIP OFF THE END AND BECOME LODGED UNDER THE PEDAL. *JB

TL*THE CONTACT OWNS A LEXUS ES 350. THE CONTACT STATED THAT THE DRIVER WAS TURNING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED, JUMPED A CURB AND HIT A PARKED VEHICLE. THERE WAS A MINOR INJURY AS A RESULT OF THE ACCIDENT (SOMEONE IN ANOTHER VEHICLE). THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). A POLICE REPORT WAS FILED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER WHO STATED THAT SOMEONE WOULD GET BACK WITH HIM. THE CONTACT WAS CURRENTLY AWAITING THE CALL BACK. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

ON JULY 22, 2010 I HAD BEEN TRAVELING FROM CAPE COD AND WAS ON I84 USING MY CRUISE CONTROL ON MY 2009 LEXUS ES, SET TO 64 MPH. I WOULD CANCEL IT BY PUSHING THE LEVER TOWARDS ME WHEN TRAFFIC GOT HEAVY AND PUSH "RESUME" WHEN I HAD AN OPEN ROAD. AFTER TRAVELING ABOUT 210 MI AND USING IT IN THE ABOVE MANNER IT WOULD NOT RESUME AS BEFORE. THE CAR WOULD SURGE AND ACCELERATE TO OVER 75 MPH. I HAD TO CANCEL THE CRUISE FOR IT TO STOP ACCELERATING BECAUSE IT WAS NOT STOPPING. I WAS NOT USING THE PEDALS AT ANY TIME. I TRIED IT TWICE. THE SAME THING HAPPENED. I THEN TURNED OFF THE CRUISE ENTIRELY AND DIDN'T USE IT AGAIN. *TR

I TOO AM HAVING THE SAME PROBLEM WITH THE THUMPING NOISE FROM THE TRUNK AREA. I NOTICE WHEN I TAKE OFF FROM A DEAD STOP IT SOUNDS LIKE A THUMP NOISE RIGHT WHEN YOU TAKE OFF. IT MUST BE THE FUEL TANK AND I NOW SEE THAT OTHERS ARE HAVING THIS SAME PROBLEM. THIS CANNOT BE NORMAL??> *TR

HAVE A PROBLEM WITH THE GAS TANK ON THE CAR. WHEN IT IS FULL AND I STOP AND THEN DRIVE AWAY I HEAR A THUMPING NOISE FROM IT. ONLY HEAR IT WHEN THE TANK IS FULL AT 1/2 I DON'T HEAR IT. I AM CONCERNED BECAUSE IT IS THE GAS TANK. HAD IT TO THE DEALER AND WAS TOLD IT WAS A NORMAL THING. I WAS TOLD THEY HAD FILLED UP 3 CARS OF THE SAME MODEL CAR AND IT WAS NOTICED IN THEM..AFTER ALL WE ARE DEALING WITH GAS.. *TR

I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE DRIVER'S CONTRIBUTION TO UNINTENDED ACCELERATION (UA) DUE TO PROGRAMMING CODE ERROR. I AM DRIVING AT 40 MPH. I SEE SIGNAL LIGHT TURNING RED. I TOOK MY FOOT OFF ACCELERATOR. THE CAR IS COASTING. WHEN SPEED REACHED 20 MPH, THE CAR SUDDENLY STARTED ACCELERATING. I STEPPED ON THE BRAKE. CAR STARTED SLOWING DOWN. I REPORTED THIS TO LEXUS HEADQUARTER ON 03-01-10 (LEXUS INCIDENT.) I WAS ASKED TO DROP OFF MY CAR AT DEALER ON 03-30-2010 SO THAT FIELD TECHNICAL SPECIALIST CAN INVESTIGATE. I WAS ASKED TO PICK UP MY CAR ON 03-31-10. I REQUESTED COPY TECHNICIANS FINDINGS AND REPORT. AS PER TECHNICIAN'S REPORT, "WE WERE ABLE TO DUPLICATE HIS CONCERN. WHAT IS HAPPENING IS THAT AS THE VEHICLE SLOWS DOWN THE TORQUE CONVERTER LOCK UP IS TURNING OFF. THIS REDUCES THE AMOUNT OF ENGINE BRAKING AND GIVES THE FEELING THAT THE VEHICLE HAS SPED UP. WE COMPARED THIS TO ANOTHER ES350 AND IT HAS THE SAME CHARACTERISTICS. NO REPAIRS MADE, VEHICLE IS OPERATING AS DESIGNED." I WROTE LEXUS HEAD-QUARTER AGAIN SAYING, "THIS IS NOT A FEELING I EXPERIENCED. IT IS A REAL ISSUE. I NOTICED SPEEDOMETER READING RISING." I RECEIVED A PHONE CALL FROM LEXUS HEADQUARTER INDICATING THERE IS NOTHING MORE THEY CAN DO. I ASKED, "CAN YOUR TECHNICIAN REPEAT THE TEST WITH ME IN THE CAR WITH HIM?". THEY SAID, "IT IS NOT NECESSARY". SINCE MY FOOT WAS NOT ON ACCELERATOR OR BRAKE WHEN CAR STARTED ACCELERATING, I SUSPECT PROGRAMMING CODE ERROR. MY CAR WAS ALREADY REPAIRED DURING SAFETY RECALL BY LEXUS SOME TWO MONTHS AGO. SO, THIS IS NOT A STUCK ACCELERATOR ISSUE. I REQUEST YOUR ASSISTANCE IN HAVING LEXUS REPEAT THIS TEST WITH ME INSIDE THE CAR TO WITNESS THEIR TEST. THEY HAVE REFUSED TO DO THIS. CAR WAS PURCHASED BRAND NEW FROM STERLING MCCALL LEXUS, HOUSTON IN DECEMBER 08. IT IS LEXUS 2009, ES 350. CAR IS BARELY USED SINCE WE BOUGHT IT 16 MONTHS AGO. IT HAS 3,300 MILES ON IT. ALL ROUTINE REQUIRED MAINTENANCE WAS PERFORMED BY DEALER. *TR

TL*THE CONTACT OWNS A 2008 LEXUS ES350. ON FEBRUARY 9, 2010, WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS WITH HIS FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED. HE ATTEMPTED TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET BUT THE VEHICLE DID NOT STOP AND COLLIDED INTO A WALL. THE DRIVER WAS NOT INJURED BUT THE PASSENGER DID SUSTAIN INJURIES TO THE MOUTH AND UPPER BODY. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000. THE CONSUMER IS REQUESTING THE FINDINGS ON THE VEHICLE. UPDATED EVOQ 10/13/10 THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPDATED 02/25/11

2009 LEXUS ES350, VEHICLE ACCELERATED. *BF THE CONSUMER STATED HE ACCELERATED TO PASS ANOTHER VEHICLE AND WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, THE VEHICLE ACCELERATED UP TO 80 MPH, BEFORE IT RESUMED NORMAL OPERATION. THE VEHICLE WAS REPAIRED UNDER RECALL ON MARCH 26, 2010. THE CONSUMER STATED THE VEHICLE IS STILL NOT OPERATING CORRECTLY.*JB

2009 LEXUS 350. CONSUMER STATES BRAKE FAILURE WHICH CAUSING A MULTI CAR ACCIDENT. *TGW THE CONSUMER STATED HE APPLIED THE BRAKES, BUT THE VEHICLE DID NOT STOP AND SUBSEQUENTLY HE HIT ANOTHER VEHICLE. THE CONSUMER STATED HE DID RECEIVE A RECALL NOTICE. *JB