2011 LEXUS ES Complaints

View complaints related to 2011 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2011 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 LEXUS ES
    - OCALA, FL

    I WAS NOTIFIED IN JULY OF 2016 I CALLED THEM TWICE IN TAMPA FLORIDA. TO THIS DATE THEY TOLD ME TO CALL THEM AGAIN IN JANUARY 2017. THIS IS ALMOST SIX MONTHS SINCE I WAS NOTIFIED I HAVE PASSENGERS IN MY CAR ON A DAILY BASIS. AND I LIVE IN FLORIDA WHERE IT IS VERY HOT AND HUMID IN THE CAR IT CAN GET OVER 200 DEGREES.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - CYPRESS, TX

    TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/26/2017*CT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - PORTER RANCH, CA

    TAKATA RECALL PLEASE SEE CASE NUMBER 1039859. IT WAS MADE ON NOVEMBER 7, 2016. IN IT I MENTIONED RECEIVING A RECALL NOTICE LAST SUMMER TELLING ME THAT REPAIR PARTS WOULD BE AVAILABLE IN NOVEMBER. THEN I WAS TOLD JANUARY. THE LATEST CONTACT FROM THE MANUFACTURER SAYS "FIRST QUARTER OF 2017". THAT EXTENDS THROUGH MARCH. THIS IS STUPID. IS THERE A PROCEDURE FOR HAVING THE AIRBAG MADE INOPERABLE? THE CAR STILL HAS SEATBELTS, AFTER ALL. I HAVE A USELESS CAR. I NEED SOME HELP HERE. THANK YOU.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - IRVINE, CA

    TAKATA RECALL - FRONT PASSENGER AIRBAG INFLATOR DEFECT PRODUCED BY TAKATA. MAJOR RECALL ON MOST LEXUS CARS AND HASN'T HEARD BACK FROM DEALERS/MANUFACTURER YET.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - PORTER RANCH, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/23/16*LJ UPDATED 01/03/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - STUDIO CITY, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - DECATUR, GA

    TAKATA RECALL I RECEIVED THE AIRBAG SAFETY RECALL IN JUNE 2016, AND I HAVE NOT BEEN ABLE TO USE THE FRONT PASSENGER SEAT OF MY CAR SINCE THEN. I HAVE NOT RECEIVED ANOTHER UPDATE ABOUT THE REMEDY FOR THE POTENTIALLY DEADLY AND EXPLODING AIRBAG IN MY CAR, AND IT HAS BEEN FOUR MONTHS. LOCAL AUTO DEALERSHIPS DO NOT KNOW THE TIMELINE FOR REPLACEMENTS, EITHER. THIS IS AWFUL. I NEED TO BE ABLE TO TRANSPORT PASSENGERS IN MY FRONT SEAT.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - NEW CITY, NY

    TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR DID NOT REGISTER THEM IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED DUE TO THEIR WEIGHT, APPROXIMATELY 90 POUNDS, THE AIR BAG WOULD NOT REGISTER THEM IN THE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - COLUMBIA, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - PANAMA CITY BEACH, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE