2002 LEXUS ES Complaints

SHIFT COMFORT ISSUE EXISTS AT SOMEWHAT PREDICTABLE DRIVING CONDITIONS THAT CAUSE THE DRIVER TO HANDLE THE CAR IN A CAUTIOUS MANNER TO AVOID VEHICLE MALFUNCTION. DT

DASHBOARD HAS BEEN REDESIGNED, AND IT IS EXTREMELY DIFFICULT TO SEE VARIOUS NEEDLE GAUGES WHILE DRIVING DURING THE DAY. AT NIGHT WITH LIGHTS ON, EVERYTHING IS FINE, BUT DURING THE DAY, ESPECIALLY WHEN IT IS SUNNY, IT IS IMPOSSIBLE TO SEE SPEEDOMETER NEEDLE GAUGES. *SC...*AK

THE CONSUMER STATES THAT HE CANNOT VIEW THE INSTRUMENT PANEL DURING THE DAYTIME. THE MFR ADVISED THE CONSUMER THAT THE PANEL IS DESIGNED THAT WAY. *MR THE CONSUMER STATES THAT THE WHITE NUMBERS ON THE INSTRUMENTS WERE OKAY, BUT IT IS EXTREMELY DIFFICULT TO SEE THE RED NEEDLE DURING THE DAY LIGHT (UNLESS YOUR IN THE SHADE/OR IN THE EVENING). THE CONSUMER STATES THAT HE IS UNABLE TO TELL THE SPEED OF TRAVEL, WHETHER THE ENGINE IS OVERHEATING, AND/OR THE AMOUNT OF FUEL LEFT. ALSO THE MULTI-INFORMATION DISPLAYS AND THE ODOMETER READINGS ARE BARELY VISIBLE DURING THE DAYLIGHT HOURS. THE CONSUMER STATES THAT HE RECEIVES A STANDARD ANSWER THAT THE INSTRUMENT PANEL IS WORKING AS DESIGNED. *SCC

I CANNOT READ THE RED DIAL ON THE SPEEDOMETER. DURING DAYLIGHT HOURS, IT FADES AWAY EVEN THOUGH THE PANEL LIGHTS ARE TURNED ALL THE WAY UP. I KEEP UP WITH THE TRAFFIC, NOT KNOWING HOW FAST (OR SLOW) I AM GOING. THIS ONLY HAPPENS DURING DAYLIGHT HOURS, NOT NIGHTTIME. I SPOKE TO LEXUS CUSTOMER SERVICE (MS. YVONNE CHILDS, 800 255 3987) AND TO RAY CATENA LEXUS ABOUT THIS PROBLEM. NOBODY CALLED ME BACK. THIS IS A DANGEROUS SITUATION AND I WOULD LIKE IT TO BE CORRECTED. TS

WHEN DRIVING DURING DAYLIGHT HOURS WE CANNOT SEE THE RED DIAL ON THE SPEEDOMETER EVEN THOUGH THE INSTRUMENT PANEL LIGHT CONTROL IS TURNED FULLY UP. WE NEVER KNOW HOW FAST WE ARE GOING. WE JUST TRY TO KEEP UP WITH THE TRAFFIC. WE SPOKE TO YVONNE CHILDS AT LEXUS CUSTOMER SERVICE (800 255 3987) WHO WOULD LOOK INTO IT, BUT NEVER GOT BACK TO US. I SPOKE TO ANOTHER SERVICE PERSON, AND HE SAID HE HAS HEARD OF THIS PROBLEM. THIS IS DEFINITELY A MAJOR SAFETY FACTOR THAT MUST BE ADDRESSED AND CORRECTED. NLM

WHILE DRIVING AT 20MPH AND WITH NO WARNING MAKING A TURN AND VEHICLE WILL STALL. IT WILL BE HARD FOR CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED.*AK

INSTRUMENT GAUGE INDICATORS ARE UNABLE TO READ WHILE DRIVING DURING DAY LIGHT HOURS. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE PULLING INTO PARK WITH FOOT ON THE BRAKES, VEHICLE SUDDENLY ACCELERATED AND HIT A TREE. ALSO WHILE DRIVING IN CRUISE CONTROL, TAPPED ON BRAKES TO DISENGAGE CRUISE CONTROL AND VEHICLE SUDDENLY ACCELERATED.*AK DEALER CHECKED VEHICLE AND COULD NOT FIND ANY PROBLEMS. *SLC

INDICATOR NEEDLE ON INSTRUMENT PANEL ARE NOT VISIBLE DURING DAY LIGHT HOURS. DEALER CONTACTED. *AK DEALER INFORMED CONSUMER THAT NOTHING COULD BE DONE.*JB

CAN'T READ SPEEDOMETER IN BRIGHT DAYLIGHT WITH HEADLIGHTS ON AND DRIVER WEARING SUN GLASSES.*AK