2008 LEXUS ES Complaints

TAKATA RECALL - I RECEIVED MY RECALL NOTICE IN JULY 2016 TELLING ME NOT TO ALLOW ANY FRONT SEAT PASSENGERS TO RIDE IN MY CAR DUE TO THE AIRBAG SAFETY ISSUES. IT HAS BEEN ALMOST SIX MONTHS AND I STILL CAN'T USE THE PASSENGER SEAT IN MY CAR. I ASKED THE DEALER TO DISABLE THE AIRBAG BUT THEY SAID THEY CANNOT LEGALLY DO THAT. SO NOW, I HAVE A CAR WHICH IS ONLY PARTIALLY USABLE. IF I HAVE SOMEONE RIDE WITH ME I HAVE THEM SIT IN THE BACK SEAT DUE TO THE DANGER. IT IS A LITTLE WEIRD HAVING CO-WORKERS OR CLIENTS SIT IN THE BACK OF MY CAR. THIS CHANGES MY USE OF THE CAR SUBSTANTIALLY. I HAVE BEEN TOLD IT MAY BE SUMMER OF 2017 BEFORE THE REPLACEMENT AIRBAG WILL BE AVAILABLE. THAT IS NOT A TIMELY FIX TO THIS VERY DANGEROUS SITUATION. IF TAKATA CAN'T MAKE THE AIRBAGS IN A TIMELY MANNER CAN'T THEY SUBCONTRACT THE WORK OUT TO SOMEONE WHO CAN DO THE JOB? VERY FRUSTRATED. PLEASE DO SOMETHING TO HURRY THIS ALONG SO THAT I CAN FULLY USE MY CAR AGAIN. *TR

PROBLEM IDENTIFIED IN MAY OF 2016 HAS YET TO BE RECTIFIED AS OF DECEMBER 2016. THIS DOES NOT QUALIFY AS " TIMELY" RESOLUTION OF THE PROBLEM. MY CAR POSES A HAZARD TO ME AND PASSENGERS AND IS FAR LESS MARKETABLE IN THIS CONDITION.

TAKATA RECALL - AFTER ALMOST 2 YEARS, LEXUS HAS NOT PROVIDED A RECALL FOR THE DEFECTED AIRBAGS IN MY VEHICLE.

TAKATA RECALL - I WAS CONTACTED BY THE CAR DEALERSHIP ON MAY 23, 2016, THAT OUR CAR HAD DEFECTIVE AIR BAGS AND WOULD BE NOTIFIED WHEN A REMEDY WAS AVAILABLE. AFTER SEVEN MONTHS OF WAITING TO HEAR WHEN THE REMEDY WOULD BE AVAILABLE, I CALLED THE DEALERSHIP ON NOV.01,2016, TO INQUIRE WHEN THE PROBLEM WOULD BE FIXED. THE ANSWER WAS "WE DON'T KNOW, BUT WE THINK PARTS WILL BE AVAILABLE IN LATE DECEMBER 2016. I HAVE READ THAT SOME 90% OF HONDA CARS WITH THE SAME AIRBAG PROBLEM,HAVE BEEN REPAIRED. SEVEN MONTHS OF HAVING TO DRIVE AN UNSAFE LEXUS PRODUCT SEEMS TOTALLY EXCESSIVE AND IRRESPONSIBLE. MORE ACCURATE FIX DATES AND ALTERNATIVES SHOULD BE PROVIDED TO THE VEHICLE OWNER BY THE DEALERSHIP.

''TAKATA RECALL'' I HAVE ASKED COOL SPRINGS LEXUS DEALER TO REPLACE MY AIR BAG AND HE TELLS ME HE DON'T KNOW WHEN IT WILL BE DONE.I CAN NOT AFFORD TO BUY A NEW CAR. THE DEALER IS AT COOL SPRINGS BRENTWOOD TN. THANK YOU.[XXX] E-MAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL. WE RECIEVED NOTICE OF RECALL JULY 2016. IT'S NOW 6 MONTHS LATER, WITHOUT ANY ADDITIONAL NOTICE. THIS IS AN OLDER MODEL CAR AND WE LIVE IN HOT FLORIDA. WE KNOW THIS IS A HIGH RISK CAR FOR THIS DEFECT. WE ARE AFRAID TO USE IT FOR THREAT OF DEATH TO THE PASSENGER. PLEASE CONTACT US IMMEDIATELY WITH INFORMATION AS TO GETTING THIS PROBLEM RECTIFIED. THANK YOU MUCH. *TR

TAKATA RECALL LEXUS HAS FAILED TO PROVIDE A REMEDY WITHIN AN ACCEPTABLE PERIOD OF TIME

TAKATA RECALL- RECALL HAS BEEN SINCE MAY 2016 AND STILL NO REMEDY. WE ARE A FAMILY OF 5 AND HAVEN'T BEEN ABLE TO USE THIS FAMILY CAR. THIS IS ARE MOST ECONOMICAL CAR OF THE TWO WE OWN. I HAD CALLED TO GET A LOANER BUT I JUST GOT THE RUN AROUND AND NO ONE WAS ABLE TO HELP ME. I AM EXTREMELY FRUSTRATED THAT THERE'S NEITHER A TIMELY REMEDY NOR HELP TO US CAR OWNERS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/13/17 *BF THE CONSUMER STATED AS OF FEBRUARY 6, 2017 THE VEHICLE HAD NOT BEEN REPAIRED. ON FEBRUARY 20, 2017 THE CONSUMER SOLD THE VEHICLE THROUGH A PRIVATE SALE. UPDATED 08/16/2017 *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.