2016 LEXUS ES Complaints

Effective in 2022 all cellular carriers are upgrading to 5G. With this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. In my 2016 Lexus ES350 the Emergency SOS system utilizes 3G cellular service which will be turned off in 2022 making an automated call in the event of a crash impossible. The DOT needs to block this measure as owners of vehicles should not be forced to purchase a newer vehicle simply for emergency services.

The vehicle started experiencing the vaccum leak in the master brake cylinder/actuator/booster where the booster pump would run continually every 15 seconds causing the danger to brake failure. Dealer was contacted but refused to help. Eventhough toyota prius hybrids and newer and some other toyota that share the same design brake booster and master cylinder has been recalled previously. It is common failing component but dealer does not provide any assistance leaving vehicle owners pay thousands to replace abs brake components and bleed the system. Need your help!

At 1 p.m. July 5, 2021, I was driving on the expressway on a short trip from home (about 5 miles). Temperature outside was 83 degrees, inside car 70 degrees. No overpasses, nearby cars, or debris noted from roadway. We heard a loud explosion. Seeing no other vehicles, feeling nothing wrong with the tires, or broken mirrors, I cracked open the moon roof slightly and noticed shattered glass. Fortunately, we had the interior moon roof flap of the vehicle closed which prevented the shards from falling on us. There was no warning that this would happen. As it is a holiday, I am awaiting a response from both the insurance company and the dealership. You will note the "upward" explosion that would not be typical of an object coming from the road. We noted nothing from the road or sky (partly cloudy day).

I BOUGHT USED 2016 LEXUS ES350, MILES 84000, AND AFTER A MONTH I HEARD RATTLING NOISE FROM RIGHT SIDE OF ENGINE. MOST LIKELY FROM WATER PUMP PULLY.

I ATTEMPTED EMERGENCY BRAKING ON ELEVATED HIGHWAY DURING SNOWY CONDITIONS. SPEED WAS APPROXIMATELY 40-45 MPH. PRESSED FIRMLY ON BRAKE PEDAL AND NOTHING. NOTHING. BEGAN PUMPING ON BRAKES AND STILL NOTHING. STEERED CAR AWAY FROM BRAKING VEHICLES IN FRONT OF ME AND VEERED CAR INTO MEDIAN WALL TO AVOID REAR END COLLISION. . SEVERE DAMAGE TO CAR, BUT NO AIR BAG DEPLOYMENT AND AVOIDED HITTING ANY OTHER CARS. I'VE HAD ABS ON MULTIPLE TOYOTA AND LEXUS VEHICLES IN THE PAST, I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THERE WAS NO BRAKING. I HAVE PICTURES OF THE CAR, BUT THE DAMAGE WAS DUE TO HITTING THE INTERIOR HIGHWAY WALL. THIS IS A CERTIFIED LEXUS VEHICLE THAT I PURCHASED JUST OVER ONE YEAR AGO (12/31/19). I JUST HAD MY SECOND SIX MONTH CHECK UP COVERED BY LEXUS UNDER WARRANTY. MILEAGE IS APPROXIMATELY 36K MILES.

ON FEB. 25, 2020 AT APPROXIMATELY 7 AM I WAS DRIVING ALONG A LOCAL ROUTE IN HICKSVILLE, NY IN MY 2016 LEXUS ES 350 TRAVELING APPROX. 40 MPH. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ON MY ROOF. I PULLED OVER AND NOTICED THAT MY SUNROOF (PANORAMIC ROOF) HAD SHATTERED INTO 1 THOUSAND PIECES.

ON OCTOBER 7 AT APPROXIMATELY 5 AM I WAS DRIVING ON INTERSTATE 285 EASTBOUND IN ATLANTA GEORGIA. I WAS DRIVING MY 2016 LEXUS ES 350. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 75 MILES AN HOUR. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ON MY ROOF. I PULLED OVER AND NOTICED THAT MY SUNROOF HAD SHATTERED INTO 1 MILLION PIECES

A DELAY/SLIPPAGE IS OCCURRING NOT FROM BRAKES BUT WITHIN THE PEDAL INSIDE THE CAR WHEN APPLY HARD STOP., CHANGED BRAKES AND ROTORS BUT NOISE STILL OCCURRING I BELIEVE ITS FROM THE BRAKE BOOSTER OR THE ELECTRONIC BRAKE PUMP. NO RECALLS FOUND FOR 2016 BUT SAME ISSUE AND RECALL FOUND IN 2019 ES300H. I'VE BEEN EXPERIENCING THIS SINCE I BOUGHT THE CAR BUT DIDN'T THINK MUCH OF IT UNTIL MY CERTIFIED MASTER TECH LOOKED AT IT. AND THE LOOK ON HIS FACE WAS SCARY. *TR

TL* THE CONTACT OWNS A 2016 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURIES SUSTAINED BY EITHER DRIVERS. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED. LEXUS OF MILWAUKEE LOCATED AT 1433 W SILVER SPRING DR, MILWAUKEE, WI 53209, (414) 386-5749, WAS CONTACTED BY PHONE AND QUESTIONED ABOUT POSSIBLE RECALLS FOR WHICH THE VEHICLE MIGHT HAVE BEEN SUBJECTED TO. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V198000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) SOMETIME IN 2017. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

APRIL 26, 2019 WAS DRIVING WITH FAMILY OUR 2016 LEXUS ES300H ON I-44 WEST, HEADING INTO JOPLIN, MO. THE RADAR CRUISE CONTROL WAS SET TO 75 MPH, AND I WAS DRIVING IN LEFTMOST PASSING LANE BEHIND A CAR GOING ABOUT 65 MPH, WHICH KEPT MY SPEED ALSO AT 65 MPH. THE CAR DIRECTLY IN FRONT OF ME MOVED TO AN OPEN LANE TO THE RIGHT, WITH CLEAR PATH IN FRONT OF MY VEHICLE TO ALLOW ACCELERATION UP TO 75 MPH. NOTE: IT WAS A CLEAR DAY, SLIGHTLY CLOUDY, ROAD WAS FLAT, NO CURVES. INSTEAD OF ACCELERATING MY VEHICLE SUDDENLY INSTEAD APPLIED THE BRAKES, THE ACCELERATOR PEDAL NOT RESPONSIVE TO ANYTHING I DID TO INCREASE OR MAINTAIN SPEED, WITH VEHICLE QUICKLY COMING TO A STOP AS I MOVED INTO THE GRASS MEDIAN AREA SEPARATING THE FREEWAY BEFORE CAR DIED IN THE PASSING LANE. COLLISIONS WAS BARELY AVOIDED AS PICKUP TRUCK BEHIND ME SLAMMED ON THEIR BRAKES AND VEERED INTO MEDIAN GRASS TO AVOID HITTING ME OR GETTING REAR ENDED THEMSELVES FROM BEHIND. MY CAR CAME TO A COMPLETE STOP EVEN THOUGH ENTIRE TIME I HAD ACCELERATOR DEPRESSED. ONCE STOPPED I EXITED THE CAR, TALKED TO THE OTHER DRIVER, WHO INFORMED ME MY BRAKE LIGHTS WERE ON DURING THE ENTIRE INCIDENT. I WENT BACK TO THE CAR WHICH WAS STILL RUNNING, CAR ONCE AGAIN RESPONDED TO ACCELERATOR BEING DEPRESSED, AND WE CONTINUED OUR JOURNEY. IT APPEARS THE PRE COLLISION SYSTEM WHICH THIS CAR HAD TURNED ON AT THE TIME IMPROPERLY ENGAGED, EVEN THOUGH NOTHING WAS IN FRONT TO HAVE CAUSED PROPER ACTIVATION. WE WERE LUCKY, WE COULD HAVE EASILY BEEN REAR ENDED BY A SEMI-TRUCK AS THEY HEAVILY TRAVEL THIS FREEWAY, OR POSSIBLY BEEN IN A LOCATION WHERE THERE WAS NOT A GOOD SHOULDER TO ALLOW THE QUICK STOP WITH MINIMAL IMPACT TO TRAFFIC GOING AT HIGH SPEED.