2017 LEXUS ES Complaints

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE AT A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE AND THEN TOWED TO NORTHSIDE LEXUS (17925 NORTH FWY, HOUSTON, TX 77090) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

***** WHEN VENTILATED SEAT FEATURE IS TURNED ON, THERE IS TREMENDOUS HEAT THAT BEGINS TO BUILD IN THE MIDDLE/LOWER SEAT BACK. HEAT IS ALSO BEING FELT ON THE UPPER RIGHT SHOULDER OF THE BOLSTER. THIS IS CAUSING SUCH AN ISSUE THAT I AM HAVING TO LEAN FORWARD WHILE DRIVING TO AVOID THE HEAT BUILD-UP THAT 2 ACCIDENTS HAVE ALMOST OCCURRED. I AM CONCERNED THAT THE SEAT MAY CATCH FIRE !!!! THIS NEEDS TO BE FIXED IMMEDIATELY!!!! THIS HAPPENES AT ANYTIME WHETHER DRIVING OR STATIONARY.

MONDAY, JUNE 5TH,I BOUGHT THE LEXUS ES350 AT 6502 5TH AVE IN BROOKLYN. IT HASN'T BEEN A WEEK YET, AND ON FRIDAY THE 9TH, THE ACCIDENT HAPPENED. I WAS DRIVING FROM STATEN ISLAND TO FLUSHING TO PICK UP MY FRIEND TO GO BACK TO MY HOME. ALONG THE 495 HIGHWAY, WE WERE DRIVING AROUND 45-50 MPH AND SUDDENLY A WARNING POPPED UP ON THE ABS SYSTEM SAYING THAT THE "BREAKER IS ON." WE BECAME REALLY NERVOUS SO WE WANTED TO CHECK OUT WHY THAT MESSAGE CAME ON. THERE WAS A CAR ABOUT 100 METERS IN FRONT OF US, SO I STEPPED ON THE BREAKS, BUT I WAS NOT ABLE TO STEP DOWN ON IT. THE BRAKE IS COMPLETELY LOCKED AND HAD NO WAY TO SLOW IT DOWN AND WITHIN TWO SECONDS WE HIT THE CAR IN FRONT, AND OUR CAR WAS TOTALED. FORTUNATELY, NOBODY HAD TO GO TO THE HOSPITAL. AFTER WE GOT HOME I FELT DIZZY AND EARS WERE RINGING. FORTUNATELY, I FELT BETTER AFTER A COUPLE DAYS. WE ALSO TRIED CONTACTING DIFFERENT LAWYERS, BUT NONE OF THEM WOULD TAKE OUR CASE BECAUSE THERE WERE NO REPORTS OF ME BEING INJURED OR ANY OTHER DOCTOR REPORTS. THIS IS RIDICULOUS BECAUSE IT'S BASICALLY SAYING THAT ONLY IF SOMEONE GOT HURT AND WAS BROUGHT TO THE HOSPITAL WOULD THERE BE A SERIOUS CASE. IS THIS REALLY HOW AMERICA HANDLES SERIOUS CAR ACCIDENTS? WE HOPE THAT LEXUS CAN BE FAIR AND HAVE SOMEONE INSPECT THE BLACK BOX TO SEE IF IT WAS THE CAR ITSELF THAT HAD AN ISSUE. WE ALSO WISH THAT THEY WILL GIVE US A SINCERE APOLOGY, RESPECT, AND JUST A FAIR ANSWER TO THIS PROBLEM.

THE TACH AND SPEEDOMETER FADE DURING DAY SUNLIGHT TO THE EXTENT THE READING CANNOT BE DETERMINED. WHEN THE SUN REFLECTS ON THE ON THOSE TWO ITEMS THEY FADE AND CANNOT BE READ, CREATING A SAFETY HAZARD; THE OCCURS WHEN THE VEHICLE IS STATIONARY AND IN MOTION AND OCCURS ON CITY STREETS AND HIGHWAY. IT ALSO OCCURS WHEN TURNING AND BRAKING. THE FADING OF THE TACH AND SPEEDOMETER DISPLAY CANNOT BE READ UNDER THE ABOVE CONDITIONS WHEN THE SUNLIGHT ENTERS THE CAR. SINCE YOU CANNOT READ THE SPEED MARKINGS WHEN THIS HAPPENS IT IS CREATING A SAFETY HAZARD AND A LEGAL LIABILITY FOR HE DRIVER.

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK RAPIDLY AND THE BALL JOINT DETACHED. THE FAILURE CAUSED THE STRUT TO SNAP OFF OF THE VEHICLE. THE CONTACT LOST CONTROL, STRUCK ANOTHER VEHICLE, AND LANDED IN A DITCH. THE CONTACT SUSTAINED INJURIES ON THE FOREARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND PENDING FURTHER INVESTIGATION ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 352.