2007 LEXUS ES Complaints

DASHBOARD STARTED TO DETERIORATE BECOMING STICKY AND SHINY CREATING A VISIBILITY ISSUE. *TR

DASHBOARD BEGAN TO DETERIORATE AND BECOME STICKY AND SHINY, CREATING A VISIBILITY ISSUE. *TR

LOW OIL LIGHT CAME ON..STILL HAD 400 MILES ON STICKER..TOOK TO LEXUS DEALER, ADVISED THEM I NOTICED OIL LEAKS ON MY DRIVEWAY& PLEASE CHECK ANY PROBLEMS WITH WHY MY LIGHT SHOULD BE ON..LEXUS CHANGED OIL, FILTER &INSPECTION..SAID ALL IS GOOD..3 WEEKS LATER LESS THAN 2 BLOCKS FROM HOME..ENGINE OIL LIGHT CAME ON, STOPPED TO TURN ONTO MY ROAD.LOW OIL PRESSURE, THAN HIT DRIVEWAY VSC ON..THERE HAVE BEEN NUMEROUS COMPLAINTS W/BOTH LEXUS & TOYOTA (LEXUS.LIMITED SERVICE CAMPAIGN 923 LSC 9LH). MY ENGINE IS NOW RUINED.COST EST TO REPAIR..$6,000.00 TO $10,000. PURCHASHED FROM A TOYOTA DEALER..NEITHER THE LEXUS DEALERSHIP NOR THE TOYOTA DEALERSHIP ARE WILLING TO HELP..BOTH ARE AWARE OF THIS PLASTIC..VVTI OIL HOSE AND HAS REPLACED WITH A METAL LINE..ON LATER MODELS....I HAVE HAD THE CAR FOR 93 DAYS. I ALSO HAVE THE ACCELERATOR ISSUE (STICKING)..NOT TOLD THIS WHEN I PURCHASED CAR AND FAULTY PASSENGER AIR BAGS AND FAULTY BRAKE PADS..THIS IS NOT ONLY TOTAL DISHONESTY, BUT HAD I BEEN ON A LONG BRIDGE THAT I HAD JUST CROSSED..I WOULD HAVE DRIVEN OFF THE BRIDGE, AS THE STEERING LOCKED UP!! PLEASE ANY HELP/ASSISTANCE WILL BE APPRECIATED.I AM HAVING TO RENT A CAR, AS I WORK ON THE ROAD EVERY DAY..I THANK YOU SO VERY MUCH, IN ADVANCE!! BLESSINGS *TR

MY DASHBOARD MELTED WHICH IS CAUSING WINDSHIELD SCREEN GLARE AND OBSTRUCTING VISION TO ONCOMING TRAFFIC *TR

CHECK ENGINE AND VSC LIGHTS WERE DISPLAYED AT 54,000 MILES. ERROR CODES INDICATED IGNITION COIL. THIS ISSUES HAS BEEN REPORTED MULTIPLE TIMES FOR THE 07 ES 350 AND 08 GS. THIS IS A CLEAR DEFECT AND IT SHOULD BE REPLACED VIA A RECALL. *TR

PULLED OVER IN DEC 2012 AND GIVEN VERBAL BY POLICE BECAUSE DRIVER SIDE LOW BEAM HEADLIGHT OUT/WHILE TALKING TO POLICE CLICKED LIGHTS ON AND OFF AND HEADLIGHT STARTED WORKING. HAD BALANCE CHANGED. 29 SEP 2013 PULLED OVER BY POLICE BECAUSE DRIVE SIDE LOW BEAM HEADLIGHT OUT/CLICKED LIGHTS ON AND OFF AND LIGHT WORKING/RECEIVED TICKET FOR IMPROPER HEADLIGHT. *TR

BELOW ARE EXCERPTS OF A LETTER SENT ON JULY 16TH, 2013, TO WHICH I HAVE NOT RECEIVED A REPLY. I AM WRITING TO YOU ON BEHALF OF MY CLIENT, _____________, CONCERNING A PROBLEM IN THE STEERING OF HER 2007 LEXUS ES350. THE LEXUS DEALERSHIP, FREEMAN LEXUS IN SANTA ROSA, CALIFORNIA, HAS REFUSED TO REIMBURSE MY CLIENT FOR REPAIRS THAT WERE MADE TO DEAL WITH THE SHUDDER AND CLICKING PROBLEMS IN MY CLIENT?S CAR. NOW, MY CLIENT IS REQUESTING REIMBURSEMENT IN THE AMOUNT OF $420.46 PLUS REPAIR AT NO ADDITIONAL COST TO HER OF THE RECURRING PROBLEM IN THE STEERING ?INTERMEDIATE SHAFT? IN HER CAR. FREEMAN SHOULD HAVE KNOWN OF AND CORRECTED THE PROBLEM BEFORE SELLING THE CAR TO MY CLIENT, AS I EXPLAIN BELOW. AT THE TIME MY CLIENT PURCHASED THE CAR ON SEPTEMBER 7, 2007, CERTIFIED PREVIOUSLY OWNED, THE CAR WAS SUBJECT TO TECHNICAL SERVICE INFORMATION BULLETIN ST001-07, STEERING INTERMEDIATE SHAFT NOISE? ON LEXUS MODEL ES 350. THAT BULLETIN HAD BEEN ISSUED ON APRIL 25, 2007. THE PROBLEM HAD NOT BEEN CORRECTED OR DISCLOSED AT THE TIME OF PURCHASE. FURTHERMORE, FREEMAN LEXUS SERVICED THE CAR ON JANUARY 9, 2008, AT WHICH TIME THE PROBLEM WAS NOT DISCLOSED. ON AUGUST 31, 2012, WHEN THE PROBLEMS APPEARED AND WERE REPORTED TO MY CLIENT?S MECHANIC, __________________________________________, [MECHANIC] FOUND BULLETIN ST001-07 AND DULY REPLACED THE STEERING SHAFT ASSEMBLY, PART NO. 45220-06114 ACCORDING TO THE SERVICE BULLETIN. [EXCLUDED FROM THIS EMAIL IS A RECOUNTING OF SIMILAR COMPLAINTS] AS THE ABOVE POSTS INDICATE, THE STEERING SHAFT IS DEFECTIVE. HAD THE DEFECT BEEN DISCLOSED, MY CLIENT WOULD NOT HAVE PURCHASED THE CAR. INSTEAD, MY CLIENT RELIED ON THE CERTIFIED PREVIOUSLY OWNED? BELIEVING SUCH CERTIFICATION TO BE RELIABLE. EVIDENTLY, IT IS NOT. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS REGARDING THIS MATTER. *JS

I PURCHASED THE CAR WITH A CERTIFIED PRE-OWNED WARRANTY AS I DID WITH TWO OTHER LEXUS THAT I HAVE OWNED. SHORTLY AFTERWARD I NOTICED THAT WHEN I SLOWED DOWN TO STOP AT THE TOP A STEEP HILL THE CAR WOULD SUDDENLY LURCH FORWARD AND I HAD TO APPLY THE BRAKE TO STOP THE CAR. I WENT TO THE DEALER AND TOOK A RIDE WITH THE SERVICE MANAGER WITH A LAPTOP ATTACHED TO THE CAR. I DUPLICATED THE PROBLEM. THE DEALER SAID THE PROBLEM WAS THAT THE TRANSMISSION HAS A PROBLEM SHIFTING FROM 4TH TO FIRST GEAR .THE DEALER APPLIED SOME COMPUTER UPDATES. AFTERWARD, THE PROBLEM LURCHING WAS STILL THE SAME. I TOOK THE CAR BACK TO LEXUS AND DUPLICATED THE PROBLEM WITH THEM AGAIN. THEY DID ANOTHER UPDATE BUT THE PROBLEM WAS STILL THE SAME. THE DEALER BROUGHT IN A TECH REP FROM LEXUS. THEY DECIDED THAT THE PROBLEM WAS NOT SIGNIFICANT ENOUGH FOR THEM TO REPLACE THE TRANSMISSION OR THE COMPUTER THAT CONTROLS THE TRANSMISSION. I STILL HAVE THE SAME IRRITATING PROBLEM. ALTHOUGH THE CAR IS STILL UNDER THE CERTIFICATION WARRANTY, IT WILL RUN OUT SOON.

2007 LEXUS ES350. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSED TO REIMBURSE CONSUMER FOR VEHICLE REPAIRS DUE TO THE SHUDDER AND CLICKING PROBLEMS. *SMD THE LAWYER STATED THE DEALER SHOULD HAVE KNOWN OF AND CORRECTED THE PROBLEM BEFORE SELLING THE VEHICLE TO HER CLIENT. THE CONSUMER PURCHASED THE VEHICLE ON SEPTEMBER 7, 2007 AND THE VEHICLE WAS SUBJECT TO TECHNICAL SERVICE BULLETIN ST001-07 STEERING INTERMEDIATE SHAFT NOISE. THE BULLETIN WAS ISSUED ON APRIL 25,2007. THE PROBLEM HAD NOT BEEN CORRECT OR DISCLOSED AT THE TIME OF PURCHASE. THE DEALER SERVICED THE VEHICLE ON JANUARY 9, 2008, AT WHICH TIME, THE PROBLEM WAS NOT DISCLOSED. ON AUGUST 31, 2012. WHEN THE PROBLEM APPEARED, THE CONSUMER REPORTED IT TO HER MECHANIC. HE FOUND THE BULLETIN AND REPLACED THE STEERING SHAFT ASSEMBLY, AT A COST OF $420.46.

THE PLASTIC CLIPS THAT ATTACH THE DRIVER'S SIDE WINDOW BROKE, CAUSING THE WINDOW TO JUMP OUT OF THE TRACK. THERE ARE HUNDREDS OF COMPLAINTS ON LEXUS OWNER FORUMS IN REGARDS TO THIS ISSUE WITH 2007-2008 ES350 MODELS. LEXUS EVEN REALIZES THERE IS AN ISSUE BECAUSE THEY PUT OUT A SAFETY BULLETIN (L-SB-0003-09) ABOUT THIS PROBLEM. THE MANUFACTURER IS FORCING THE CONSUMER TO PURCHASE AN ENTIRE NEW WINDOW IN ORDER TO FIX THEIR FAULTY DESIGN. WE ARE VERY FORTUNATE THAT THIS ISSUE DID NOT OCCUR WHILE DRIVING DOWN THE HIGHWAY OR AN ACCIDENT MAY HAVE OCCURRED. I WOULD A COMPANY WHO'S SLOGAN IS "THE PURSUIT OF PERFECTION" TO STAND UP AND ADMIT THAT THEY HAVE AN ISSUE. *TR