2002 LEXUS ES Complaints

View complaints related to 2002 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 LEXUS ES300
    - MISSOURI CITY , TX

    TL* THE CONTACT OWNS A 2002 LEXUS ES300. THE CONTACT STATED THAT WHILE AT A STAND STILL AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE UNTIL CRASHING INTO THE VEHICLE IN FRONT OF THE CONTACT. AS A RESULT, THE CONTACT EXPERIENCED PAIN ON THE RIGHT SHOULDER, CHEST AND UPPER ARM. THE DRIVER OF THE VEHICLE THAT WAS CRASHED INTO WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL BECAUSE SHE EXPERIENCED BACK PAIN. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END AND WAS TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 08/30/11 THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPDATED 11/30/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 LEXUS ES300
    - TOLDEO, OH

    TL* THE CONTACT OWNED A 2002 LEXUS ES300. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED SERIOUS INJURIES TO THE NECK, SPINE AND SHOULDER. A POLICE REPORT WAS AVAILABLE AND THE VEHICLE WAS DESTROYED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT TO NOTIFY THE MANUFACTURER. THE MANUFACTURER WAS NOT YET MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 LEXUS ES300
    - ORLAND PARK, IL

    I WAS STOPPED AT A RED LIGHT APPROXIMATELY 3-4 FT. BEHIND A UTILITY TRUCK. SUDDENLY THE CAR SURGED FORWARD AND HIT THE REAR END OF THE TRUCK IN FRONT OF ME.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 LEXUS ES300
    - LAS VEGAS, NV

    2002 LEXUS ES200. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO UNINTENDED ACCELERATION *TGW THE ATTORNEY STATED HIS CLIENT WAS INJURED WHEN THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO WALL AND METAL FENCE, EVEN THOUGH THE BRAKES WERE BEING APPLIED. *JB

    Source: CONSUMER LETTER
  • 2002 LEXUS ES300
    - BEACHWOOD, OH

    LEXUS (2002 ES) HAS DRAMATIC TRANSMISSION STUTTER AT LOW OR HIGH SPEEDS, JERKING OCCUPANTS AND MAKING QUICK STARTS (TURNING ACROSS LANES) VERY DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES300
    - PASADENA, MD

    CHECK ENGINE LIGHT CAME ON AND CAR ACCELERATION WAS LIMITED. ERROR CODES P2121 AND P2128 INDICATED FAULTY "THROTTLE POSITION SENSOR" THE PART RETAILS FOR AROUND $100. LEXUS INSISTED THAT I HAD TO REPLACE THE COMPLETE ACCELERATOR PEDAL ASSEMBLY WITH A NEW THROTTLE POSITION SENSOR. LEXUS CHARGED ME $764 TO REPLACE BOTH ASSEMBLIES. I BELIEVE LEXUS SHOULD HAVE COVERED THE COST OF ALL OF THE COST OF REPLACING THE ACCELERATOR PEDAL ASSEMBLY. MY VEHICLE IS A 2002 LEXUS ES300. *TR

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES300
    - STATEN ISLAND, NY

    TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHEN HE DROVE OUT OF THE PARKING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. HE BEGAN TO PANIC AND CRASHED INTO A PARKED VEHICLE AND A FENCE. THE VEHICLE STOPPED WHEN HE CRASHED INTO A TREE AND THE LEFT FRONT TIRE CAME OFF. HE RECEIVED INJURIES TO THE LEFT SIDE OF HIS BODY. THE VEHICLE WAS TOWED TO THE DEALER. THE POLICE REPORT IS AVAILABLE UPON REQUEST. THE MANUFACTURER STATED THAT AN ENGINEER WILL EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 LEXUS ES300
    - FEEDING HILLS, MA

    TL*THE CONTACT OWNS A 2002 LEXUS ES300. WHILE DRIVING VARIOUS SPEEDS THE CONTACT NOTICED THAT THE TURN SIGNAL VOLUME WAS VERY LOW AND COULD NOT BE HEARD WHEN IT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE COULD NOT BE SERVICED FOR THE FAILURE. THE CONTACT HAD EXPERIENCED THE FAILURE SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 3000 AND THE CURRENT MILEAGE WAS 82000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 LEXUS ES300
    - BOCA RATON, FL

    2002 LEXUS ES300, CAR LUNGES AND JERKS DURING ACCELERATION AND DECELERATION. CAR DROVE FINE UNTIL LEXUS UPGRADED SOFTWARE, AND THEN 100% NOTICEABLE DIFFERENCE IN PERFORMANCE. CAR WAS BROUGHT TO JM LEXUS APPROX 4-5 TIMES FOR PROBLEM, AND ONCE TO PALM BEACH LEXUS. CAR JERKED DURING TEST DRIVE WITH MECHANIC. I WAS TOLD IT WAS A "CHARACTERISTIC" OF THE CAR, AND THERE WAS NOTHING THAT CAN BE DONE TO FIX IT. MECHANIC STATED HE HAS SEEN THE SAME PROBLEM ON OTHER CARS. PROBLEM HAS BEEN GETTING WORSE. *TR

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES300
    - BATTLE CREEK, MI

    I HAVE A 2002 LEXUS ES300. MY CAR AT SLOWER SPEEDS HAS BEEN JERKING/SURGING AT LOWER SPEEDS AND LURCHES FORWARD WITHOUT NOTICE. IT IS A NIGHTMARE TO DRIVE THIS CAR IN TRAFFIC. I KEEP BEING TOLD ITS NORMAL, IT SEEMS HUNDREDS OF OTHERS HAVE COMPLAINED, BUT I'M NOT GETTING ANYWHERE. THE LEXUS DEALERSHIP DID A SOFTWARE UPGRADE RECENTLY, IT ONLY MADE THE MATTER WORSE. I HATE DRIVING THIS CAR, EVERYONE IN MY FAMILY AVOIDS DRIVING IT, AS WE JUST DON'T FEEL COMFORTABLE IN THE WAY IT ACCELERATES AND SHIFTS GEARS. ITS A 2002 MODEL, WITH 49K MILES. I AVG 25K MILES A YEAR DRIVING, DO THE MATH, THIS CAR SUCKS, AND I AVOID USING IT OUT OF FEAR/ANNOYANCE. *TR

    Source: NHTSA WEB SITE