2010 LEXUS ES Complaints

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO MELT. THE GLARE FROM THE MELTING DASHBOARD CREATED A GLARE ON THE WINDSHIELD THAT INTERFERED WITH THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JM LEXUS, 5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 31,100.

1.WHEN BACKING OUT OF THE GARAGE, THE BACKUP SENSOR SOMETIMES STARTS BEEPING WHEN THERE IS NOTHING BEHIND THE VEHICLE. 2.DRIVING CAR ON DAN RYAN EXPRESSWAY. PRESSING LEFT SIDE BUTTONS ON STEERING WHEEL, ATTEMPTING TO CHANGE THE SOUND LEVEL, CHANNEL, OR RADIO MODE (FM1,FM2,AM, ETC.). INSTEAD, NOTHING MAY RESPOND, OR RIGHT SIDE BUTTONS RESPOND; I.E., CAR BEGAN DIALING A PHONE NUMBER (USING BLUETOOTH). TOOK CAR TO MY DEALERSHIP, ORLAND PARK LEXUS OF IL ON NOVEMBER 20, 2017. WAS ADVISED THERE IS NOTHING THEY CAN DO BECAUSE NEITHER OF THESE PROBLEMS HAS OCCURRED IN THEIR PRESENCE. I HAD PREVIOUSLY PAID FOR AN ELECTRONICS TESTING CHECK UP JUST BEFORE MY 7 YEAR EXTENDED WARRANTY EXPIRED (NOVEMBER 2017). I INDICATED THESE SAME TYPES OF CONCERNS. THEY HAD NOT KEPT OF RECORD OF THIS, STATING THEY DID NOT SEE ANY OF THE PROBLEMS THEN EITHER, SO THE CHECK-OUT SHEET (BASED ON MY INITIALLY EXPRESSED CONCERNS) WERE REFLECTED ANY WHERE IN THEIR RECORDS. INSTEAD, THEY TOOK OFF THE COST OF THE CAR REVIEW PRICE (WHEN THEY FIXED OTHER THINGS). THUS ERASING ANY RECORD OF MY EXPRESSING CONCERNS RELATED TO THESE ISSUES. THEY ALSO SAID IT MIGHT INDICATE A COMPUTER ISSUE, BUT AS THERE WAS NO PROBLEM WHEN SEEN AT THEIR SHOP, NO RECORD IS BEING KEPT. I ASKED WHAT THE PRICE MIGHT BE TO REPLACE THE COMPUTER. THEY INDICATED NOT KNOWING. I HAVE NO RECORDS TO 'UPLOAD'. I AM CONCERNED THAT IF I HAD PROBLEMS WHILE DRIVING, WHAT IF MY PHONE IS THE NEXT THING TO GO OUT? CHICAGO AREA STREETS ARE NOT THAT SAFE.

BOTH REAR VIEW MIRRORS FOR THE DRIVER SIDE AND PASSENGER SIDE SPONTANEOUSLY POPPED OFF AND WOULD NO LONGER STAY IN PLACE. THEY WOULD JUST SWIVEL BACK AND FORTH WHILE DRIVING. I NEEDED TO USE TAPE TO KEEP THEM IN PLACE WHILE DRIVING. I HEARD A LOUD POPPING SOUND WHILE MY CAR WAS PARKED AND THE MIRROR JUST FELL BACKWARDS. NOTHING HIT THE MIRROR AND I WAS IN THE CAR AS IT HAPPENED. THE POPPING MIRROR HAPPENED ON TWO SEPARATE OCCASSIONS. THE FIRST TIME HAPPENED WHILE I WAS DRIVING AND I THOUGHT SOMETHING HAD HIT MY MIRROR AND CAUSED IT TO BREAK. HOWEVER, I DIDN'T SEE ANYTHING HIT IT WHILE DRIVING. I ONLY HEARD A LOUD NOISE. THE SECOND TIME CONFIRMS THAT THE MIRROR SPONTANEOUSLY BROKE ON ITS OWN. THIS BECOMES A SAFETY HAZARD AS MY MIRROR BROKE WHILE I WAS DRIVING AND I COULD NO LONGER USE MY REAR VIEW MIRROR.

DASHBOARD IS MELTING AND BECOMING STICKY/TACKY AND SHINY CAUSING DECREASED VISIBILITY ON SUNNY DAYS

TAKATA RECALL RECEIVED A NOTIFICATION FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATORS

2010 ES350 LEXUS. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE RECALL REPAIR WAS COMPLETED. UPDATED 09/21/2017 *JS

TL* TAKATA RECALL. THE CONTACT'S WIFE OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENDRICK LEXUS OF CHARLOTTE (704-200-9071 LOCATED AT 6025 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) WHERE THE VEHICLE WAS TAKEN IN FOR REPAIRS. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2010 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION STATING THAT THE VEHICLE HAD TAKATA AIR BAGS. THE CONTACT WAS CONCERNED THAT THE VIN WAS NOT INDICATING THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. A LOCAL MECHANIC WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE'S MILEAGE WAS 104,000. UPDATED 09/06/17*LJ *JS

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER LEXUS OF ROCKVILLE CENTRE LOCATED AT 700 SUNRISE HIGHWAY ROCKVILLE CENTRE NY 11570, AND PHONE NUMBER: 516-992-4100 WHERE IT WAS INFORMED THAT RECALL REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO THE DEALER (FIELDS LEXUS LOCATED IN ORANGE PARK, FL), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.