2012 LEXUS ES Complaints

I WAS TOLD THAT THE PART TO REPAIR THIS RECALL WOULD BE IN BY JUNE. WE ARE IN NOVEMBER AND STILL NO PART TO REPAIR THE RECALL. ITS BEEN MONTHS AND HAS BEEN A HUGE PROBLEM AS I CANNOT HAVE ANYONE IN MY FRONT SEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LEXUS OF SACRAMENTO LOCATED AT 2600 FULTON AVE, SACRAMENTO, CA 95821 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS PUT ON THE WAITING LIST BY THE DEALER. THE MANUFACTURER WAS CONTACTED AT 800-255-3987, BUT COULD NOT SPEAK TO ANYONE, THE CONTACT ONLY HEARD RECORDED MESSAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN THE CONSUMER STATED THE COMPLAINT WAS RESOLVED. THE VEHICLE WAS REPAIRED. *JS

TAKATA RECALL: RECEIVED INTERIM NOTICE FROM LEXUS BETWEEN JULY AND OCTOBER 2016 (LETTER NOT DATED). LEXUS OF NASHVILLE SAYS THEY STILL DON'T HAVE THE PART TO PERFORM THIS RECALL ON OUR MODEL....OVER ONE YEAR LATER! WE HAVE BEEN TOLD NOT TO DRIVE WITH A FRONT SEAT PASSENGER. THIS IS NOT PRACTICAL AND NOT ACCEPTABLE. WE NEED A FIX NOW.

TAKATA RECALL. LEXUS TOLD US THAT HEAT & HUMIDITY AFFECT THE AIR BAG MORE QUICKLY. WE LIVE ON COAST OF SC WHERE THESE ARE VERY HIGH. LEXUS STATED WE WOULD BE IN THE FIRST RECALL DUE TO THAT FACT. SEVERAL MONTHS HAVE PAST WITH NO ACTION. I DO NOT WANT ME OR MY KIDS TO BE KILLED DUE TO A DEFECTIVE AIR BAG. PLEASE HELP.

RECEIVED NOTICE IN JANUARY OF DEFECTIVE PASSENGER SIDE AIRBAG AND STILL HAVE NOT RECEIVED A REPLACEMENT

TAKATA RECALL-HAVE CALLED 2 DEALERSHIPS YOU LISTED AND WILL NOT FIX THIS, SEWELL LEXAS OF DALLAS TX AND PARK PLACE LEXUS IN PLANO TX. I'M DRIVING THIS CAR THAT IS RECALLED AND NO ONE WILL FIX PROBLEM. HOPE NOTHING HAPPENS TO ME WHILE I'M DRIVING

TAKATA RECALL. I RECEIVED AN INTERIM RECALL NOTICE ON 02-23-2017. I AM STILL WAITING FOR A NOTICE THAT REPLACEMENT PARTS ARE AVAILABLE. I HAVE TRIED SEVERAL TIMES VIA EMAIL TO DISCUSS THE DELAY BUT LEXUS REPRESENTATIVES REFUSE TO RESPOND TO MY QUESTIONS VIA EMAIL. THEY INSIST I CONTACT THEM BY TELEPHONE.

I WAS NOTIFIED BY DEALER LONGO AND TOYOTA'S LEXUS DIVISION IN MID-2016 AND NOTIFIED BY NHTSA IN JAN 2017 THAT REMAINS UNRESOLVED. WOULD APPRECIATE ADVISE WHAT KIND ACTION SHOULD BE TAKEN ?! IT IS DANGEROUS IN THIS HIGH TRAFFIC TOWN OF LOS ANGELES WHENEVER ACCIDENTS HAPPEN READILY !!

TAKATA RECALL AND ELECTRICAL FAILURES. LEXUS RECALLED VEHICLE IN JAN 2017 WARNING THAT NO ONE SHOULD SIT IN FRONT SEAT FOR DURATION. NO PROVISION FOR A REPLACEMENT VEHICLE WAS MENTIONED. IT HAS BEEN 10 MONTHS OF NOT BEING ABLE TO USE FRONT SEAT. THEY SAY THE PARTS WILL BE AVAILABLE IN DECEMBER. OUR VEHICLE IS ALSO GETTING MY WIFE STRANDED. WE HAVE GONE THROUGH 3 BATTERIES IN 3 YEARS. LEXUS REFUSES TO FIX IT. PLEASE REFERENCE ATTACHED RECALL LETTER. I WAS NOT ABLE TO ATTACH THE COMPLETE SET OF DOCS WITH DETAILED DESCRIPTION DUE TO FILE SIZE.

TAKATA RECALL: WE RECEIVED THE RECALL IN JANUARY 2017. WE CAN NOT HAVE ANY PASSENGERS IN THE FRONT SEAT. IT IS NOW, OCTOBER AND THEY ARE SAYING IT MAY BE DECEMBER BUT THEY ARE NO LONGER SURE. THIS IS RIDICULOUS. I WANT TO BE ABLE TO DRIVE PASSENGERS IN MY CAR!!