2014 LEXUS ES Complaints

TL* THE CONTACT OWNS A 2014 LEXUS ES 300H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I EXPERIENCED A LOW SPEED SUDDEN UNINTENDED ACCELERATION OF MY 2014 LEXUS ES350 FOR THE FIRST TIME ON DECEMBER 22, 2015. I WAS TURNING INTO A PARKING PLACE WHERE I LIVE AS I HAVE DONE HUNDREDS OF TIMES. AS I WAS TAKING MY FOOT OFF THE ACCELERATION PEDAL TO STARTING HITTING THE BRAKE PEDAL, THE CAR SUDDENLY ACCELERATED. I HEARD THE ENGINE REVVING AND I WAS TAKEN TOTALLY BY SURPRISE. MY REACTION WAS TO TURN TO THE LEFT TO AVOID HITTING THE WALL IN FRONT OF ME WHILE HITTING THE BRAKE WITHOUT ANY RESPONSE FROM THE CAR. I HIT THE WALL WITH THE RIGHT FRONT SIDE OF THE CAR AND KEPT GOING FOR A LITTLE WHILE UNTIL I SOMEHOW SHIFTED GEARS. THE CAR STOPPED AND I PUT IT ON REVERSE. I AGAIN EXPERIENCED THE SAME SITUATION ON MARCH 21, 2016 WHILE PARKING THE CAR AT A DIFFERENT PLACE. FORTUNATELY, NOTHING OBSTRUCTED THE CAR SO I WAS ABLE TO STOP IT BEFORE HITTING ANYTHING - THE OVERRIDE TOYOTA DESIGNED AFTER ALL THE EARLIER SUDDEN UNINTENDED ACCELERATION ACCIDENTS WORKED THIS TIME. BUT THIS SECOND INCIDENT CONFIRMED TO ME THAT THE FIRST ONE WILL NO LONGER BE AN ISOLATED INCIDENT HENCE I'M FILING THIS SAFETY COMPLAINT SO OTHER LEXUS OWNERS LEARN ABOUT IT.

TL* THE CONTACT OWNS A 2014 LEXUS ES300H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE ACCELERATING FROM A STANDING STOP OR ACCELERATING WHILE CHANGING LANES, THE VEHICLE WOULD HESITATE BEFORE THE ENGINE ENGAGED. WHAT WAS MORE FRIGHTENING WAS WHEN THE VEHICLE WAS OPERATING ON THE ROAD AND THERE WAS A NEED TO CHANGE LANES, YOU PRESSED ON THE GAS THEN THE VEHICLE WOULD TYPE TO ENTER TEXT HESITATE FROM 1 TO 3 SECONDS. YOU LITERALLY FOUND YOURSELF IN NO MANS LAND, AS THE VEHICLE FAILED TO RESPOND AND YOU FOUND YOURSELF CAUGHT STRADDLING TWO LANES AND THE VEHICLE VIRTUALLYSTOPPED ACCELERATING. THIS SITUATION STARTING OCCURRING MORE AND MORE WHEN I OR JANE LANES,MADE RIGHT AND LEFT HAND TURNS, OR ACCELERATED FROM A STANDING STOP. T THE VEHICLE HESITATION, WHILE ACCELERATING, IS FRIGHTING AND DANGEROUS. IT SEEMS TO BE GETTING WORSE. WE MADE AN APPOINTMENT WITH NEWPORT LEXUS TO HAVE THE VEHICLE'S STALLING CORRECTED AND SERVICED. ON OCTOBER 21, 2015 WE TOOK THE VEHICLE TO NEWPORT LEXUS AND EXPLAINED THE PROBLEM TO THE SERVICE ATTENDANT. THE VEHICLE WAS EXAMINED AND THEN ROAD TESTED BY CHRIS PERET, NEWPORT LEXUS CHIEF MECHANIC. AFTER THE ROAD TEST, THE VEHICLE DID HESITATE AT TIMES WHEN HE ACCELERATED THE VEHICLE. THE CAUSE IS HOW THE FRONT WHEEL VEHICLE IS DESIGNED.THE PROCESS AND HOW THE VEHICLE ACCELERATION PROCESS WORKS ON A FRONT WHEEL DRIVE VEHICLE; THE GAS PEDDLE WHICH IS IN THE FRONT OF THE VEHICLE SENDS A SIGNAL TO THE ENGINE WHICH IS IN THE FRONT OF THE VEHICLE, THE ENGINE SENDS A SIGNAL TO THE COMPUTER WHICH IS IN THE REAR OF THE VEHICLE, THE COMPUTER THEN SENDS A SIGNAL TO THE ENGINE AND THE VEHICLE THEN ACCELERATES. HE EXPLAINED THE PROCESS IS ALMOST INSTANTANEOUS AND THERE IS ONLY A VERY SLIGHT HESITATION. IF THIS LAST COMPONENT OCCURS YOU COULD GET A LONGER DELAY BEFORE FROM THE TIME YOU DEPRESS THE ACCELERATOR TO THE TIME THE VEHICLE ACTUALLY ACCELERATES (1 TO 3 SECONDS).

TL* THE CONTACT OWNS A 2014 LEXUS ES300H. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/09/16*LJ *TR

THE CAR WAS PARKED FOR A FEW HOT DAYS AND THE FRONT WINDSHIELD CRACKED AT SOME POINT WHILE THE CAR WAS PARKED. THE CRACK APPEARED FROM THE BOTTOM SLIGHTLY TO THE RIGHT OF CENTER LOOKING AT IT FROM INSIDE THE CAR. IT DOES NOT APPEAR TO BE AN IMPACT OF ANY TYPE. I ASSUME IT IS A DEFECT IN THE WINDOW OR HOW THEY ARE MOUNTED.

TL* THE CONTACT OWNS A 2014 LEXUS ES350. WHILE MAKING A U TURN AT APPROXIMATELY 5 MPH, THE RPMS INCREASED, THE STEERING WHEEL SEIZED, AND THE BRAKE PEDAL FAILED TO SLOW THE VEHICLE DOWN WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A FENCE AND A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 03/30/15*LJ UPDATED 9/22/2017*CN

2014 LEXUS ES300H. DISCREPANCY IN THE SPEEDOMETER/ODOMETER SYSTEMS. *TA THE SPEEDOMETER APPEARED TO REGISTER SPEEDS TWO-TO-THREE MILES AN HOUR FASTER THAN THE VEHICLE WAS BEING DRIVEN. IT WAS DETERMINED BY SETTING THE CRUISE CONTROL TO A GIVEN SPEED, THEN OBSERVING THE UNIT'S AVERAGE SPEED READOUT. THE DISCREPANCY WAS THE SAME AT ANY SPEED FROM 30 MPH TO 70 MPH. *JB

I PURCHASED MY 2015 LEXUS ES350 ON TUESDAY, NOVEMBER 25TH, 2014. ON NOVEMBER 27TH, I WAS TURNING RIGHT INTO A PARKING SPACE AND THE VEHICLE ACCELERATED AGGRESSIVELY ON ITS OWN CAUSING THE CAR TO RUN OVER THE CONCRETE PARKING SPOT STOPPER AND PROPEL 200-300 FEET UNTIL I HIT A PALM TREE, STOPPING THE CAR FROM ENTERING A NEARBY LAKE. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAR. MY WIFE AND I WERE IN COMPLETE SHOCK AS I WAS UNABLE TO STOP / CONTROL THE CAR - I ATTEMPTED TO PUMP THE BRAKES MULTIPLE TIMES (LEAVING TIRE TRACKS) BUT THE CAR CONTINUED ACCELERATING UNTIL WE HIT THE TREE. WE FILED A REPORT W/ THE FLORIDA SHERIFF'S DEPARTMENT. ADDITIONALLY, THE DAY BEFORE (NOV 26TH), I NOTICED THE SIDE MIRRORS ON THE CAR DID NOT TILT PROPERLY WHEN IN REVERSE - THE LEFT MIRROR TILTED DOWN, THE RIGHT MIRROR TILTED UP. THIS MAY BE A RESULT OF THE 'MIRROR SWITCH BLOCK' BUT TOGETHER WITH A FEW OTHER MECHANICAL ISSUES, THIS LEADS ME TO BELIEVE THE 2-DAY OLD CAR HAD SOME SIGNIFICANT AND DANGEROUS MECHANICAL / ELECTRONIC ISSUES. I HAVE ATTACHED MORE INFORMATION ABOUT THE CAR AND A PICTURE OF THE PARKING SPOT WHERE THE ACCELERATION OCCURRED. PLEASE CONTACT ME ABOUT APPROPRIATE NEXT STEPS RELATED TO THIS SIGNIFICANT DEFECT. *JS

WE DRIVE A LEXUS. OUR CHILDREN DRIVE A TOYOTA. THE PROBLEM IS, THEREFORE, IDENTICAL. WHEN ONE STARTS THE VEHICLE, PARTICULARLY IN A PARKING LOT, ONE EXPECTS THE REAR VIEW CAMERA FEATURE TO BE AVAILABLE. THIS DOES NOT HAPPEN WITH THE LEXUS AND TOYOTA SYSTEM. AT THE INSTANT THAT ONE IS READY TO BACK OUT OF ONE'S PLACE, THE UPPER 15 -20% OF THE REAR VIEWING AREA IS COVERED WITH A SERIES OF MESSAGES TRANSMITTING INFORMATION ABOUT THE BLUETOOTH STATUS. THIS INFORMATION MAY BE IMPORTANT TO A 14-YEAR OLD, BUT NOT TO A DRIVER. ONE HAS TWO ALTERNATIVES; EITHER BACK UP BLIND (NEGATING THE WHOLE REASON FOR THE BACK UP SYSTEM) OR WAIT FOR THE MESSAGES TO FINISH, WASTING GASOLINE. I REQUESTED THE DEALER TO OVERRIDE THIS PROBLEM, BUT I WAS TOLD THAT IT COULD NOT BE DONE. *JS