2009 LEXUS ES Complaints

TAKATA RECALL - NOTIFIED SEVERAL MONTHS AGO AND ADVISED NOT TO HAVE PASSENGER IN FRONT PASSENGER SEAT. THIS IS DIFFICULT AND CREATES PROBLEMS FOR ME AND MY FAMILY. I RECEIVED ANOTHER NOTICE ABOUT CLASS ACTION, BUT NO WORD ON REMEDY

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLOW LEXUS OF GREENSBORO, NORTH CAROLINA STATED THAT, IN AUGUST OF 2017, THE CONTACT WOULD RECEIVE A SECOND LETTER WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DASHBOARD ON THIS VEHICLE IS MELTING. THE SMELL IS TERRIBLE. I DO NOT DRIVE THE CAR ANYMORE BECAUSE I AM AFRAID THAT THE ORDER COMING FROM THE MELTING DASH IS TOXIC. EVEN THOUGH LEXUS HAS A RECALL ON THE 2008 MODELS FOR THIS VERY SAME REASON THEY ARE REFUSING TO REPLACE THIS. THIS IS NOT A SAFE SITUATION TO BE DRIVING UNDER. PLEASE HELP!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT SEARCHED THE SAFERCAR.GOV WEBSITE AND FOUND THAT HER VEHICLE WAS INCLUDED IN THE RECALL AS OF AUGUST 2017. THE CONTACT RECEIVED A LETTER IN REFERENCE TO A SETTLEMENT, WHICH LEAD HER TO CHECK THE WEBSITE. THE CONTACT DID NOT RECALL RECEIVING THE NHTSA CAMPAIGN NOTIFICATION LETTER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/11/17 *BF UPDATED 09/14/2017*JS

TAKATA RECALL, WHAT IS THE AVERAGE REPAIR PERIOD, RECEIVED NOTICE IN MARCH AND HAVE NO UPDATED INFORMATION AS TO WHEN THE AIRBAGS WILL BE REPLACED. THE VEHICLE AS YOU KNOW IS HARDLY USABLE EVEN BY DRIVER ALONE. TOYOTA IS 34% APPROXIMATELY COMPLETE ON THIS, DOESN'T SOUND LIKE THEY ARE KEEPING UP WITH EVERYONE ELSE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARROWHEAD LEXUS (9238 W BELL RD, PEORIA, AZ 85382 (623) 872-4000) AND HENDRICK LEXUS CHARLOTTE (6028 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212 (704) 200-9071) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. DEALER TELLS ME NOT TO DRIVE CAR WITH FRONT PASSENGER, DOES NOT HAVE PARTS/ABILITY TO FIX THE PROBLEMS AND OFFERS ME CAR RENTAL UNTIL RESOLUTION. HOWEVER, IN ORDER TO ACCEPT THE RENTAL CAR, I MUST AGREE NOT TO DRIVE MY OWN CAR AT ALL EVEN WHEN I AM ALONE. I EXPLAIN I AM ALONE 99.9% OF THE TIME BUT HAVE CHILDREN AND OTHER GUESTS COMING TO VISIT ON THREE DIFFERENT OCCASIONS THIS SUMMER AND THAT WOULD BE THE ONLY TIME I WOULD HAVE FRONT SEAT PASSENGERS AND THE ONLY TIME I WOULD NOT BE ABLE TO USE MY CAR IN ITS CURRENT CONDITION. I AM TOLD BY DEALER'S REPRESENTATIVE I MUST SIGN DOCUMENTS STATING I WILL NOT DRIVE MY CAR AT ALL ONCE I AM GIVEN A RENTAL. I AM ALSO TOLD DEALER MAY NOT BE EQUIPPED TO REPAIR/CORRECT THE PROBLEM UNTIL SOME TIME LATE FALL 2017, WHICH MEANS I WILL HAVE TO DRIVE A RENTAL FOR 5 OR 6 MONTHS WHILE MY OWN CAR SITS IDLY. I DON'T UNDERSTAND WHY I CAN'T DRIVE MY OWN CAR WHEN I AM ALONE AND WHY I MUST 'COMMIT' TO A RENTAL FOR THE ENTIRE LENGTH OF TIME. THEY WILL NOT OFFER ME THE SAME TYPE OF CAR EITHER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE DEALER (HILTON HEAD LEXUS IN HARDEEVILLE, SC) SCHEDULED AN APPOINTMENT AND ORDERED THE PART, BUT THE MANUFACTURER DENIED THE APPROVAL TO RECEIVE THE RECALL PART FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE MANUFACTURER INDICATED THAT THE VEHICLE WAS SOLD IN NEW JERSEY AND NOT SOUTH CAROLINA. THE CONTACT WAS UNCERTAIN AS TO HOW LONG IT WOULD BE BEFORE THE REPAIR WAS RECEIVED FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF TORRENCE, CALIFORNIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE CONTACT MUST WAIT FOR THE PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. LEXUS ES350 2009 OWNER AND VEHICLE RESIDING IN SC. OWNER SCHEDULED REPLACEMENT OF PASSENGER SIDE AIRBAG WITH HILTON HEAD LEXUS DEALERSHIP. AIRBAG REPLACEMENT WAS AVAILABLE AT THE DEALERSHIP BUT TOYOTA REFUSED TO AUTHORIZE REPAIR BECAUSE MY LEXUS WAS ORIGINALLY PURCHASED IN NJ.