2014 LEXUS ES Complaints

THE BUTTON TO START AND START THE VEHICLE IS RIGHT NEXT TO THE RADIO BUTTON. BOTH BUTTONS ARE PUSHED TO TURN THEM ON AND OFF. I ACCIDENTALLY HIT THE ENGINE START BUTTON INSTEAD OF THE RADIO BUTTON, ALL POWER TO THE VEHICLE WAS TURNED OFF, COMPLETE LOSS OF POWER STEERING, BRAKES AND ENGINE. IN ORDER TO RESTART I HAD TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK AND THEN RESTART THE VEHICLE, HAD THIS OCCURRED AT ANY SPEED OTHER THAN THE VERY LOW SPEED I WAS GOING, IT WOULD HAVE LIKELY CAUSED A MAJOR ACCIDENT. I STRONGLY FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND AT A MINIMUM NEED TO HAVE THE VEHICLE REPROGRAMMED TO PREVENT IT FROM BEING TURNED OFF WHILE THE VEHICLE IS MOVING. *TR

TL* THE CONTACT OWNS A 2014 LEXUS ES35O. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER SIDE SEAT SHOOK AND VIBRATED WHEN THERE WAS NOT A PASSENGER SEATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 1400.

BECAUSE OF THE GOVERNMENT'S EFFORTS TO INCREASE MILEAGE PER GALLON, AUTO MANUFACTURERS HAVE REDUCED WIND RESISTANCE TO THE EXTENT POSSIBLE. ONE OF THE WAYS MANUFACTURERS DO THIS IS BY LOWERING THE FRONT FENDERS AND THE HOOD TO THE POINT WHERE THE DRIVER CAN NO LONGER SEE THEM. THIS MAKES IT MORE DIFFICULT TO PARK THE CAR, MAKE TURNS, AND DRIVE IN GENERAL---FAR MORE DANGEROUS TO DRIVE.

ON 03/18/14 (MORNING), AN INDEPENDENT MECHANIC INSPECTED AND CONCLUDED THROUGH TESTING THAT ONE OF THE ENGINE MOTOR MOUNTS WAS BROKEN/DEFECTIVE AND NEEDS TO BE REPLACED. I WAS PRESENT FOR THE TEST AND THE MECHANIC WALKED ME THROUGH EACH STEP AND POINTED OUT EXACTLY WHAT WAS HAPPENING AND WHY. ON 03/19/14 (MORNING), LEXUS DEALERSHIP DENIES ANYTHING IS WRONG WITH THE MOTOR MOUNTS AND CANNOT "REPLICATE" THE PROBLEM. ON 03/19/14 (AFTERNOON) I MET WITH THE LEXUS SERVICE TECHNICIAN AND WE PERFORM THE EXACT SAME TEST AS MY INDEPENDENT MECHANIC. ALTHOUGH LEXUS CLAIMS NO REPAIRS WERE DONE SINCE THEY DIDN'T FIND A PROBLEM, THE TEST NOW SHOWS THE MOTOR MOUNTS AS BEING IN WORKING ORDER (MAGICALLY) ALTHOUGH LEXUS DENIES NOTHING WAS EVER WRONG AND NOTHING WAS REPAIRED BY LEXUS, ITS APPARENT TO ME AND MY MECHANIC THAT REPAIRS HAVE BEEN MADE BY THEM TO FIX THE PROBLEM WITHOUT IT BEING DOCUMENTED. *TR