2007 LEXUS ES Complaints

I TURNED RIGHT INTO THE PARKING LOT AND PROCEEDED APPROXIMATELY 120 FEET AND TURNED RIGHT INTO THE FIRST AVAILABLE PARKING SPOT. THERE ARE SPEED BUMPS IN PARKING LOT THAT DO NOT ALLOW ANY SPEED TO BE GAINED BETWEEN DRIVEWAY AND PARKING SPOT. AS SOON AS MY CAR ENTERED THE PARKING SPOT, AND WITH MY FOOT STILL ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD JUMPING THE PARKING CURB AND HITTING THE OUTSIDE OF THE DENTAL BUILDING. THE VEHICLE LUNGED FORWARD OVER THE PARKING CURB, THROUGH SHRUBBERY, STRUCK A PARKING SIGN AND FINALLY THE BUILDING, A TOTAL DISTANCE OF ABOUT 6 FEET, BEFORE STOPPING. THE SITUATION HAPPENED ONLY ONCE AND WAS ENOUGH FOR US TO REQUEST LEXUS TO BUY THE VEHICLE BACK FROM US. LEXUS LOOKED AT THE FLOOR MATS AND DEEMED THEY WERE SECURELY IN PLACE NOT CAUSING THE ACCIDENT. THEY CHECKED THE CAR MECHANICALLY AND COULD FIND NOTHING WRONG & NO COMPUTER ERROR CODES RECORDED. THEY DID ABSOLUTELY NOTHING TO THE VEHICLE AND RETURNED IT TO US CLAIMING NO MALFUNCTION OF THE CAR. THE FRONT BUMPER AND HOOD NEEDED REPLACEMENT AND WE HAD TO PLACE AN INSURANCE CLAIM AND PAY OUR DEDUCTIBLE TO GET THE CAR REPAIRED. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 40 MPH SHE ENGAGED THE ACCELERATOR PEDAL AND NOTICED THAT THE PEDAL WAS STUCK WHICH CAUSED THE VEHICLE TO ACCELERATE UNCONTROLLABLY. THE BRAKES BRIEFLY FAILED TO STOP THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE FLOOR MATS. THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 28,000 AND THE FAILURE MILEAGE WAS 15,000.

JUNE 9, 2009 MY 2007 ES 350 LEXUS TOOK OFF WITH ME REACHING A FRIGHTENING SPEED OF 95 MILES AN HR WHEN I REACHED THE MAT UNDER MY RIGHT KNEE AND YANKED THE CARPET AND AT LAST FREED THE GAS AND BRAKE PEDAL. I KNOW THE WHERE BOTH INVOLVED AS I HIT THE BRAKES TO NO AVAIL AS THE SPEED BECAME FRIGHTENING AND KEEPING IT ON THE ROAD WAS A MIRACLE. I THINK IT IS UNACCEPTABLE THAT I DID NOT RECEIVE ANY RECALL NOTICE FOR ALMOST 4 MOST AFTER THIS INCIDENT. *TR

CONSUMER BELIEVES THAT THE UNINTENDED ACCELERATION IS CAUSED BY AN ELECTRICAL PROBLEM. *NJ

HELLO, I BOUGHT A 2007 LEXUS ES 350, SEPTEMBER 2009, AND DROVE IT A FEW NIGHTS SINCE THEN. THE CAR HAS BEEN PARKED IN MY GARAGE BECAUSE I CAN BARELY SEE WHEN I DRIVE THE CAR AT NIGHT BECAUSE THE HEADLIGHTS WHICH ARE HID AFS HEADLIGHTS ONLY ILLUMINATE ABOUT 4 OR 5 FEET IN FRONT OF THE CAR . LUCKILY I HAVE A SECOND CAR TO DRIVE, BUT WOULD PREFER DRIVING MY NEW CAR. WE WERE DRIVING ON AN INTERSTATE WITH NO OTHER LIGHTS AROUND AND WE DROVE IT IN THE CITY THE NEXT NIGHT. THE HEADLIGHTS ARE UNACCEPTABLE BECAUSE WE CAN BARELY SEE WITH THEM AT NIGHT. IT'S WORSE OBVIOUSLY OUTSIDE CITIES, BUT ALSO DIFFICULT EVEN WHERE THERE ARE STREET LIGHTS. WE CAN SEE CLEARLY A FEW FEET IN FRONT OF THE CAR, BUT THEN THERE IS A LINE BETWEEN DARK AND LIGHT. ABOVE THE LINE IS WHAT CAN ONLY BE DESCRIBED AS A BLACK WALL. THIS MAKES YOU OUT DRIVE YOUR HEADLIGHTS CONSTANTLY, LIKE DRIVING BLIND. THE HEADLIGHTS APPEARED TO BE SO LOW THAT YOU COULD BARELY SEE THE BOTTOM THIRD OF THE CAR IN FRONT OF YOU. VERY DANGEROUS AND SCARY. THE AFS ARE TURNED OFF. SO THAT'S NOT THE PROBLEM. I AM SCHEDULE TO VISIT THE LINDSAY LEXUS DEALERSHIP LOCATED IN ALEXANDRIA VIRGINIA, TOMORROW 11/13/09 AND ASKED IF THEY COULD ADJUST THE HEADLIGHTS. I HAVE CALLED THE LEXUS 1-800 CUSTOMER SERVICE NUMBER TODAY AND HOPE THEY WILL SOLVE THE PROBLEM AT NO COST TO ME. I'VE SINCE HEARD OTHER PEOPLE COMPLAIN ABOUT THIS SAME PROBLEM IN THIS CAR. I CONSIDER MYSELF LUCKY TO HAVE MADE IT HOME SAFELY. IT SEEMS LIKE IT'S AN ACCIDENT WAITING TO HAPPEN. BECAUSE THE HEADLIGHTS ARE BEAMING TOO LOW TOWARDS THE ROAD, CAUSING POOR VISIBILITY WHEN DRIVING AT NIGHT. ***NO INCIDENTS AT THIS TIME*** I APPRECIATE YOUR HELP WITH THIS MATTER. *TR

MY 2007 LEXUS ES 350 ACCELERATED ON ITS OWN WHILE DRIVING ON AN IL HIGHWAY. EARLIER THAT DAY ONE OR TWO WARNING LIGHTS APPEARED AND I CALLED THE LEXUS SERVICE DEPT. A FEW QUESTIONS WERE ASKED BY THE RECEPTION OPERATOR AND I WAS TOLD THE CAR WAS SAFE TO DRIVE. ON MY RETURN HOME, THE ACCELERATION HAPPENED. MY BRAKES DID NOT SLOW THE CAR DOWN. I PUT THE CAR IN NEUTRAL WHILE PRESSING THE BRAKES AND WAS ABLE TO GET OUT OF THE TRAFFIC LANE ONTO THE SHOULDER. THE CAR FINALLY CAME TO A STOP AND I TURNED OFF THE ENGINE, CALLED AAA, AND WAS TOWED TO THE NEAREST LEXUS DEALER. AT THE SERVICE DEPT I WAS TOLD IT WAS MY FLOOR MAT AND THE MAT WAS REPLACED. THIS DID NOT SEEM A LIKELY EXPLANATION BECAUSE THE GAS PEDAL HAD SIMPLY LOCKED AND ACCELERATED ON ITS OWN. MY BRAKES WERE CHECKED AND IT WAS DETERMINED I NEEDED NEW REAR BRAKES WHICH WAS NOT A SURPRISE SINCE IT SEEMED LIKE I WAS 'KILLING' THEM IN MY ATTEMPT TO CONTROL AND SLOW DOWN THE CAR. THE MATS WERE TO HAVE BEEN EXCHANGED EARLIER WHEN THE CAR WAS TAKEN IN FOR SERVICE APPT BUT SOMEHOW THAT WAS NEGLECTED BY A DIFFERENT LEXUS DEALER. *TR

ENTERED PARKING LOT AT FOOTHILL CENTER, PULLED UP TO CURB, SUDDENLY WAS CATAPULTED VERY FAST OVER CURB, UP SMALL DIRT GRADE, INTO A PERIMETER ELECTRIC FENCE. THE DIRT UNDER THE CAR AND DOWNED FENCE KEPT THE CAR FROM GOING INTO A DEEP RAVINE. HIT OFF BUTTON, STEPPED ON BRAKE. CAR WAS PULLED BACK INTO PARKING LOT. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. AFTER SHIFTING THE VEHICLE INTO PARK, THE ENGINE HAD BEGUN TO REV. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. SINCE THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 35308. UPDATED 11/23/09 *BF UPDATED 11/24/09

FAULTY ACCELERATOR ON 2007 ES 350. VEHICLE SPED UP WITH FOOT OFF THE ACCELERATOR. ONLY ONE OCCURRENCE. WAS ABLE TO USE BREAK TO SLOW DOWN VEHICLE. ACCELERATOR FINALLY STOPPED. IMMEDIATELY CHECKED FLOOR MATS WHICH WERE SECURED AND HOOKED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE FLOOR-MATS SHIFTED UNDER THE ACCELERATED PEDAL; WHICH CAUSED THE VEHICLE TO ACCELERATE FROM 45 TO 55 MPH. THE DEALER WAS NOTIFIED, AND A TECHNICIAN STATED THAT IF THEY COULD DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 45,000 .