2007 LEXUS ES Complaints

WHILE DRIVING ON I10 IN CA, MY MOTHER ACCELERATED TO PASS A TRUCK AND WHEN SHE EASED UP ON THE ACCELERATOR NOTHING HAPPENED. IN FACT, SHE STARTED TO ACCELERATE. SHE TRIED TO BRAKE AND PUT THE EMERGENCY BRAKE ON AND SHE KEPT GOING IN EXCESS OF 90 MPH. SHE DROVE THROUGH A REST AREA BUT WAS UNABLE TO STOP. FINALLY SHE HIT THE GAS PEDAL AGAIN AND THAT DID IT - SHE FINALLY HAD CONTROL AND SLOWED WAY DOWN. SHE DID SO MUCH DAMAGE TO THE ENGINE WHILE TRYING TO GET IT TO STOP THAT CATHEDRAL CITY LEXUS REPLACED THE WHOLE ENGINE. SHE WAS TOLD THE PROBLEM WAS CAUSED BY HER ALL WEATHER FLOOR MAT. SHE WAS NOT AWARE OF ANY RECALL ON FLOOR MATS NOR HAD TUSTIN LEXUS, WHO ALWAYS SERVICES HER CAR, EVER SAID ANYTHING TO HER AND THE MATS HAVE BEEN IN THE CAR SINCE SHE PURCHASED IT. *TR

THE FLOOR MATS ON MY LEXUS 350 CAUSED THE ACCELERATOR TO STICK IN A DEPRESSED POSITION RESULTING IN A HIGH RATE OF SPEED. FORTUNATELY FOR ME I WAS ABLE TO FIGURE IT OUT. FOR A MOMENT I HAD THE IMPRESSION THAT I DID NOT HAVE BREAKS. THIS MUST GET FIXED OR THERE WILL BE DEATHS. THE REASON FOR THIS IS DUE TO A NUMBER OF FACTORS. 1) THE FLOOR MAT WAS NOT FASTENED TO THE CAR USING THE CLIPS. I HAD JUST WASHED THE CAR AND I WAS UNABLE TO FASTEN THE FLOOR MATS INTO THE CLIPS. THE DESIGN OF THE CLIPS IS POOR. 2) THE FLOOR MAT SLID FORWARD. 3) WHEN THE FLOORMAT SLID FORWARD IT CAUSED A SITUATION THAT WHEN THE ACCELERATOR IS DEPRESSED THE ACCELERATOR GETS CAUGHT UNDER THE LEADING EDGE OF THE FLOOR MAT. YOU CANNOT LIFT THE ACCELERATOR UP BECAUSE THE FLOOR MAT IS PREVENTING IT FROM COMING UP. 3) THE FLOOR MAT HAS TO BE PULLED AWAY FROM THE ACCELERATOR IN ORDER THAT THE ACCELERATOR IS RELEASED. 4) THE DESIGN OF THE ACCELERATOR PEDAL IS TO CLOSE TO THE TOP OF THE FLOOR MAT. THE ACCELERATOR PEDAL MUST BE REPLACED WITH A PEDAL THAT IS FURTHER AWAY FROM THE FLOOR MATS. THE CAN BE ACCOMPLISHED BY MAKING THE PEDAL SMALLER. MY WIFE IS CURRENTLY DRIVING THIS CAR IN TX. I AM IN MN. I'VE TOLD HER TO BE CAREFUL TO MAKE SURE THE FLOOR MATS ARE PROPERLY FASTENED. I AM 50 YEARS OLD AND DRIVEN NUMEROUS CARS. THIS LEXUS IS THE BEST CAR I HAVE EVER DRIVE BUT THIS DESIGN FLAW WILL KILL PEOPLE IF IT'S NOT FIXED. FEEL FREE TO CALL ME AT: THANK YOU, *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE AIR AND HEATING SYSTEM RELEASES ALUMINUM TRIHYDRATE THROUGH THE VENTS. AS A CONSEQUENCE HE HAD TO HAVE SURGERY TO STOP HIS NOSE BLEED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS HAVE NOT BEEN ABLE TO PROVIDE A REMEDY. HE CONTACTED THE MANUFACTURER TO REQUEST A TOXICITY REPORT. UPON CONTACT A REPRESENTATIVE CONCLUDED THAT ALUMINUM TRIHYDRATE IS COMMONLY USED AS AN ANTACID, THEREFORE THERE WAS NOT ASSOCIATED SAFETY HAZARD. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 15,000.

I WAS DRIVING A 07 LEXUS 350 WHEN THE GAS PEDAL GOT STUCK UNDER THE FLOOR MAT. I AM SORRY THAT I DID NOT REPORT THIS PRIOR TO THE DEADLY CRASH IN SAN DIEGO. I FIRST THOUGHT THAT I POSSIBLY DID NOT PUT THE MAT BACK CORRECTLY AFTER VACUUMING THE CAR. I REMEMBER SECURING THE TABS WHEN I REPLACED THE MAT. I WAS MERGING ONTO INTERSTATE 480W AT THE TIME. FORTUNATELY THERE WAS NOT A LOT OF TRAFFIC. I WAS TALKING ON THE CELL PHONE AT THE TIME TO MY HUSBAND ON THE WAY TO WORK. I REALIZED THAT I WAS GOING FASTER AND FASTER AND STARTED TO PANIC. I YELLED "THE CAR IS OUT OF CONTROL I AM GOING FASTER I CANT STOP, RYAN ,RYAN OH MY GOD". I THREW THE PHONE DOWN AND I COULD HEAR HIM YELLING PUT IT IN NEUTRAL SO I DID. THE CAR WAS REVVING SO FAST THAT IT WOULD NOT STOP. I GOT OFF TO THE SIDE AND WAS ROLLING SLOWLY. I PUSHED THE BUTTON BUT IT WOULD NOT SHUT OFF. I THEN THOUGHT TO JAM IT INTO PARK HOWEVER REVERSE COMES FIRST ! THE CAR THEN SHOT BACKWARDS AND I PUT IT INTO NEUTRAL AGAIN. FINALLY I STARTED REACHING DOWN TO SEE WHAT WAS WRONG AND PULLED ON THE MAT. THE TABS MADE IT DIFFICULT TO REMOVE. ONCE THE MAT WAS FOLDED BACK THE PEDDLE LET LOOSE. I WAS HORRIFIED AND SAT ON THE SIDE OF THE ROAD FOR AT LEAST TEN MINUTES. I WAS LATE FOR WORK AND UPSET ALL DAY. I THOUGHT THAT IT WAS MY FAULT. THE CAR COMPANY NEEDS TO MAKE THE PUBLIC AWARE OF THIS! *TR INVOICE RECEIVED. UPDATED 11/13/09

OUR 2007 LEXUS ES 350 ABRUPTLY AND WILDLY ACCELERATED WHILE MY WIFE WAS DRIVING ON THE FREEWAY. SHE STOOD ON THE BRAKES AND DEPRESSED THE PARKING BRAKE WHILE MOVING INTO THE SLOW LANE AND TOOK THE NEXT EXIT RAMP. THE CAR FINALLY SLOWED SOMEWHAT BEFORE REAR ENDING A STOPPED CAR. FORTUNATELY, NO ONE WAS HURT. THE CAR WAS TOWED TO THE LEXUS DEALER. THEIR DIAGNOSTIC COMPUTER SYSTEM DID NOT "CALL OUT" ANY PROBLEMS. THEY IMMEDIATELY BLAMED THE FLOOR MATS. HOWEVER, THE FLOOR MATS WERE TWO INCHES AWAY FROM THE GAS PEDAL. THEY THEN TRIED TO BRUSH ME OFF BY ASKING ME WHERE I WANTED THE CAR TOWED TO GET BODY WORK PERFORMED. I REFUSED AND ESCALATED TO LEXUS USA. THEY ARE NOW TRYING TO DETERMINE IF THEY CAN FIND A PROBLEM. THIS REMINDS ME OF THE AUDI ACCELERATION PROBLEM AND WARRANTS AN COMPLETE AND FULL INVESTIGATION. THE INTERNET IS FULL OF UNINTENTIONAL ACCELERATION PROBLEMS WITH THE 2007 LEXUS ES 350. I KEEP THINKING THAT THE 2007 MODEL IS THE FIRST OF THE NEW ES BODY STYLES AND THERE IS SOMETHING TERRIBLY WRONG. *TR

I HAVE AN ES 350 LEXUS. I PURCHASED MY CAR IN MAY 06. THE CARS HAS PROBLEMS SWITCHING GEARS AT CERTAIN POINTS WHEN YOU PUT YOUR FOOT ON THE GAS. YOU COULD BE ON THE HIGHWAY OR IN A RESIDENTIAL AREA AND THE CAR REV'S AND TAKES OFF AND ACCELERATES FORWARD REALLY HARD WITH OUT GIVING THE GAS PEDAL A LOT OF GAS. ONCE THIS HAPPENS THE CHECK ENGINE LIGHT AND ALSO THE CHECK VSC LIGHT COMES ON. IN THE LEXUS MANUAL IT TELLS YOU THAT ITS VERY DANGEROUS TO DRIVE YOUR IN THAT CONDITION AND IT SHOULD BE TAKEN TO THE DEALERSHIP IMMEDIATELY. I TOOK MY CAR TO THE DEALERSHIP AND I WAS TOLD THAT THIS ISSUE WAS CAUSED BY MY CAR BEING RECALIBRATED AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. MY CAR ONLY HAS 76,000 MILES. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE ACCELERATES WITHOUT WARNING. SHE STATED THAT THE ENGINE MADE A SQUEALING NOISE WHEN SHE PRESSED THE PUSH TO START BUTTON. SHE DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE INTO REVERSE, AND THE VEHICLE SPED UP AND WOULD NOT STOP. SHE DEPRESSED THE BRAKE PEDAL WITH ALL OF HER STRENGTH, BUT THE VEHICLE WOULD NOT STOP. IT FINALLY CAME TO A STOP WHEN IT STRUCK THE SIDE OF A GARAGE. THE CONTACT WAS BRUISED AND STARTLED. A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.

07/LEXUS/ES350/4DR FOR THE PAST 6 MONTHS, MY HEADLIGHTS HAVE BEEN GOING ON AND OFF. I CAN BE DRIVING AT NIGHT, AND THE LIGHTS WILL JUST GO OUT. THEN I AM LEFT TO DRIVE IN THE DARK. SOMETIMES IF I TURN THE LIGHTS OFF AND THEN BACK ON AGAIN, THEY WILL COME BACK ON, BUT ONLY BRIEFLY. THIS IS A SAFETY HAZARD. I AM FINE AS LONG AS IT IS DAYTIME, BUT AT NIGHT, THIS IS QUITE SCARY. THE DEALERSHIP HAS TOLD ME THAT IT WOULD COST $800 DOLLARS TO REPLACE BOTH LIGHTS. THEN THEY SAID IT WOULD COST $400 TO REPLACE THEM WITH LESS THAN STANDARD BULBS. THIS IS UNACCEPTABLE - JUST FOR HEADLIGHT BULBS. PLEASE HELP ME BEFORE SOMEONE GETS HURT. THANK YOU *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENGINE BEGAN TO REV, FOLLOWED BY UNINTENDED ACCELERATION. THE BRAKE PEDAL REQUIRED GREATER FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AT THE TIME OF THE FAILURE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS CONTRIBUTED TO THE COMPUTERIZED SYSTEM IN THE TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 25,200. UPDATED 05/26/09 *BF UPDATED 05/28/09.*JB

CATASTROPHIC MAJOR ENGINE OIL LEAK CAUSING VEHICLE TO BLOW APPROXIMATELY 2 GALLONS OF OIL ON THE ENGINE AND EXHAUST. OIL LEAK VERY LARGE. LOSS OF ALL ENGINE OIL. THE OIL BLEW ALL OVER THE EXHAUST ALMOST CAUSING VEHICLE FIRE. ALSO AN ENVIRONMENTAL HAZARD OIL DISCHARGED INTO ENVIRONMENT.*TR