2007 LEXUS ES Complaints

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO USE THE BRAKES TO HELP STOP THE VEHICLE LONG ENOUGH SO THAT THE VEHICLE COULD BE TURNED OFF. THE CONTACT STATED THAT A WEEK BEFORE THE FAILURE THE CRUISE CONTROL MADE A SOUND AS IF THE ENGINE ACCELERATED TOO HARD WHEN ACTIVATED. AS OF MAY 27, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 13,000. THE VIN WAS UNAVAILABLE. UPDATED 06/25/08 *BF THE CONSUMER STATED THE CRUISE CONTROL MALFUNCTIONING MAY HAVE BEEN THE CAUSE OF THE SUDDEN ACCELERATION. UPDATED06/25/08 SEE ALSO 10230929 & 10229189*DSY

I WAS DRIVING MY 2007 LEXUS ES350 NORTH ON ROUTE 34 IN COLTS NECK, NEW JERSEY. SUDDENLY CAR SPEED INCREASED FROM APPROXIMATELY 35 MPH TO IN EXCESS OF 70MPH. I APPLIED BRAKES AND EMERGENCY BRAKES WHICH DID NOTHING. I SPENT THE NEXT THREE MILES AVOIDING CARS IN MY LANE AND ONCOMING LANES. DURING THIS TIME I ATTEMPTED TO PUT CAR INTO NEUTRAL AND TURN IT OFF. NOTHING HAPPENED. I FINALLY WAS ABLE TO PUT CAR IN REVERSE WHICH SLOWED IT DOWN BUT THEN IT STARTED GOING BACKWARDS. I FINALLY GOT INTO NEUTRAL AND WAS ABLE TO TURN OFF. CAR IS PRESENTLY AT LEXUS DEALER. THEY KEPT ASKING ME ABOUT FLOOR MATS AND THAT THEY WOULD INSPECT THEIR PLACEMENT. I KEEP MATS AT LEAST SIX TO 12 INCHES FROM PEDALS. THERE HAVE 40 SUCH INCIDENTS WITH THIS YEAR AND MODEL SINCE IT CAME OUT. LEXUS KEEPS TALKING ABOUT FLOOR MATS, BUT SOME OF THE CARS DID NOT EVEN HAVE FLOOR MATS. SOMETHING SHOULD BE DONE BEFORE A LOT OF PEOPLE DIE. I WAS VERY LUCKY TO NOT KILL MYSELF AND A LOT OF OTHER PEOPLE. *TR

ES 350 2007 LEXUS, PASSING VEHICLE DOING APPROX. 40 MPH IN 55 MPH ZONE, ACCELERATOR STUCK, GAS PEDAL WAS GOING TO FLOOR ON ITS OWN, LOOKED AT SPEEDOMETER WAS AT 85 AND CLIMBING. APPLIED BRAKES AS HARD AS COULD, PULLED OVER TO SIDE OF ROAD, PUT IN PARK AND TURNED CAR OFF. CONTINUED ON AFTER GETTING MYSELF SETTLED DOWN. CAR IS NOW IN SHOP AND THEY ARE TALKING FLOOR MATS, DID NOT HAVE THE ALL WEATHER FLOOR MATS IN, CHECKED GAS PEDAL AND SAW NO COMPROMISE FROM FLOOR MAT IN CAR THAT WOULD CAUSE THIS TO HAPPEN. THE CAR HAS LESS THAN 3000 MILES. THANKFULLY THERE WERE NO INJURIES, IT WAS 6 AM AND TRAFFIC WAS MINIMAL. *TR

TL*THE CONTACT HAD A COMPANY LEASED 2007 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS AND AN INVESTIGATION. THE CONTACT SUSTAINED INJURIES TO HER KNEES. MINNESOTA HIGHWAY PATROL FILED REPORT NUMBER USS04311. THE FAILURE MILEAGE WAS 9,552. UPDATED 05/29/08. *LJ UPDATED 05/29/08

WHILE DRIVING MY 2007 LEXUS 350 ES ON SATURDAY, MAY 3, I EXPERIENCED UNINTENDED ACCELERATION. MY VEHICLE UNEXPECTEDLY ACCELERATED AND I WAS UNABLE TO SUCCESSFULLY BRAKE OR SHUT OFF THE CAR WITH THE PUSH BUTTON IGNITION. WHILE STRUGGLING TO GAIN CONTROL OF THE VEHICLE (AND AVOID HITTING OTHER VEHICLES), I WAS FINALLY ABLE TO STOP THE CAR USING THE EMERGENCY BRAKE, PUTTING THE CAR IN PARK AND HOLDING THE PUSH BUTTON IGNITION FOR SEVERAL SECONDS. A GREAT DEAL OF SMOKE RESULTED... I IMMEDIATELY CONTACTED WOODFIELD LEXUS, MY LOCAL LEXUS DEALER. I WAS TOLD TO BRING THE CAR TO THE DEALER ASAP FOR REVIEW. I DID SO, AND MY VEHICLE IS CURRENTLY WITH THE DEALER TO PERFORM NECESSARY TESTING. WHEN I ARRIVED AT THE DEALER, THE SERVICE MANAGER NOTICED THAT MY FLOORMATS WERE SECURED, BUT UPSIDE DOWN -- THE RESULT OF A RECENT OIL CHANGE (2 DAYS PRIOR) -- WHERE THE WOODFIELD LEXUS SERVICE TECHNICIAN TURNED MY FLOORMATS OVER -- THEN FORGOT TO PROPERLY SECURE THEM IN THE CORRECT POSITION. I NOTIFIED WOODFIELD LEXUS OF ANOTHER ACCELERATION ISSUE IN 2007, HOWEVER I WAS TOLD THAT THE "JUMPING" ACCELERATION IS A KNOW GLITCH WITH MY MAKE/MODEL/YEAR. MY VEHICLE IS UNSAFE TO DRIVE. *TR

TL*THE CONTACT WAS GIVEN A 2008 LEXUS ES350 AS A LOANER WHILE HER VEHICLE WAS BEING REPAIRED. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO ABRUPTLY ACCELERATE TO 60 MPH. SHE ATTEMPTED TO SLOW THE VEHICLE DOWN AND THE VEHICLE WOULD NOT STOP OR DECELERATE. THE VEHICLE STRUCK A LARGE PIECE OF CEMENT AND CAUSED THE OIL PAN TO DETACH. OIL BEGAN TO POUR FROM THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE IS 12,000. UPDATED 05/05/08 *BF THE CONSUMER WAS INJURED. UPDATED

WHILE COMING OUT OF A PARKING LOT,ACCELERATOR PETAL GOT STUCK,CAR ACCELERATED FROM 0-70 IN SECONDS AND COULD NOT SLOW THE VEHICLE DOWN, LEXUS RECENTLY SERVICED CAR FOR MAT RECALL AND DID NOT INSTALL CLIPS ON ALL WEATHER FLOOR MAT, MY INSURANCE IS INVESTIGATING BOTH ACCELERATOR THROTTLE AND ALSO THE REASON WY MAT DID NOT HAVE CLIPS INSTALLED AFTER LEXUS STATED THEY CORRECTED THE MAT RECALL,I AM ALSO HIRING A INDEPENDENT AUTO FORENSIC SPECIALIST,I COULD OF KILLED MYSELF AND OTHERS TOO,T HIS SO CALLED MYSTERIOUS ACCELERATION MUST BE CORRECTED. *TR

HID HEADLIGHTS ON 2008 ES350 ARE AIMED TO LOW FOR SAFE DRIVING. I ALMOST STRUCK A FAMILY OF 4 ON SEABROOK ISLAND AS THEY WALKED CLOSE TO THE SHOULDER. THE DEALER STATED THERE WAS NOTHING THAT COULD BE DONE ABOUT THIS AS THE LIGHTS ARE COMPUTER CONTROLLED BUT "THEY ARE WORKING ON IT" THIS IS AN UNSAFE AND DANGEROUS SITUATION THAT MUST BE CORRECTED PROPERLY. *TR

2007 LEXUS ES350 MAKING LOUD NOISE WHEN GOING FROM PARK TO DRIVE. CONSUMER STATES THAT IT MAKES A LOUD CLUNKING NOISE WHEN SHIFTING FROM PARK TO DRIVE. DEALER STATED THAT THIS PROBLEM WAS A CHARACTERISTIC OF THE ES350. *KB

UNCONTROLLABLE VEHICLE ACCELERATION WHILE PULLING INTO PARKING SPACE AT APPROX 1 MPH. VEHICLE WAS UNABLE TO BE STOPPED WITH FULL BRAKE APPLICATION. VEHICLE STRUCK BUILDING, BOUNCED BACKWARD, STRUCK ANOTHER VEHICLE AND ENDED UP BACKWARD ON TOP OF A SNOW BANK. EXTENSIVE DAMAGE TO VEHICLE FRONT, SIDE ,REAR AND UNDERCARRIAGE. DUE TO SNOW CONDITIONS, VEHICLE CONTROL PROBLEMS COMPOUNDED. PRIOR TO REPAIR, VEHICLE WAS INSPECTED BY LEXUS "LEGAL REPRESENTATIVE. VEHICLE WAS REPAIRED BY LEXUS DEALER. LEXUS CORPORATION ISSUED 2 LETTERS STATING THAT THEY FOUND NOTHING WRONG WITH VEHICLE. OPERATOR ERROR WAS NOT CITED AS CAUSE. LEXUS CORPORATION WILL NOT RELEASE DETAILS OF VEHICLE INSPECTION CITING PROPRIETARY RIGHT. *TR