2007 LEXUS ES Complaints

MELTING DASHBOARD EMITTING OUT POISONOUS SMELL, CAUSE MY THROATS UNCOMFORTABLE AND COUGHING. MY KID COMPLAINS ABOUT THERE IS ALWAYS SMELL IN MY CAR AND FELT DIZZY AND HEADACHE WHENEVER SITTING IN. NEED TO EVALUATE THE CHEMICAL RELEASED AND ITS IMPACT TO HEALTH.

DASHBOARD IS MELTING. I WAS TOLD I SHOULD HAVE GOTTEN A RECALL LETTER. I DID NOT RECEIVE A LETTER PERTAINING TO THE REPLACEMENT OF THE DASH. IT IS BETWEEN 96 TO 100% FOR MONTHS HERE AND THE DASH GETS SO HOT EVEN TO TOUCH IT. . I PUT A SUNSCREEN OVER WINDSHIELD AND PUNCTURES IT. I AM NOT ASKING FOR A REPLACEMENT BUT JUST REPAIRING IT.. I LOVE MY CAR AND INTEND TO GET NEW ONE NEXT YEAR BUT I PLAN ON KEEPING IT FOR ANOTHER YEAR. I WENT TO STERLING MCCALL LEXUS AND WAS TOLD MINE OFFER EXPIRED MAY, 2017. HAD I RECEIVED A LETTER I WOULD REPLACE IT THEN. PLEASE HELP ME WITH THIS MATTER. I WOULD BE FOREVER GRATEFUL.

STEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER SUSTAINED A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN TOWING GARAGE AND DEEMED DESTROYED. THE CONTACT CALLED HOFFMAN LEXUS AT 860-525-3987; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 70 MPH, THE VEHICLE JERKED AND DECELERATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE FAILURE CODES WERE FOUND FOR THE TRANSMISSION COMPUTERIZED SYSTEM AND TRANSMISSION DRIVE TRAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 220,000.

WHILE DRIVING AT A SLOW SPEED, MY FRONT PASSENGER WINDOW FELL OUT OF THE CAR WHEN I WENT TO RAISE IT. THE WINDOW DIDN'T BREAK, AND I MADE IT HOME AND REINSTALLED IT AND HELD IT IN WITH TAPE. THIS HAPPENED LAST WINTER. I HAVE DONE A LOT OF RESEARCH ON THIS, ESPECIALLY IN THE LEXUS FORUMS, AND THIS HAS BEEN HAPPENING TO OTHER OWNERS AS WELL. IN MY CASE, THE WINDOW CLIPS DID NOT BREAK, BUT RATHER THERE WAS INSUFFICIENT ADHESIVE APPLIED TO THE CLIPS, OR THE ADHESIVE SIMPLY FAILED. IN MY OPINION, THIS IS A SAFETY ISSUE FOR WHICH LEXUS SHOULD TAKE RESPONSIBILITY. OTHER, LATER YEARS WERE ALSO AFFECTED, AND THE CAUSE IS USUALLY 1 OR BOTH BROKEN CLIPS. OTHER OWNERS HAVE REPORTED AS MANY AS 3 WINDOWS BEING REPLACED THE LEXUS, AT GREAT COST SINCE THE ENTIRE WINDOW MUST BE REPLACED. IN MY CASE I FOUND AN AUTO GLASS SERVICE THAT WILL DO IT FOR $250, COMPARED TO THE DEALER COST OF $700. BUT THE ISSUE IS SAFETY! IF THIS HAPPENED AT HIGHWAY SPEED AND EITHER THE DRIVER'S WINDOW FELL OUT OR ANY OTHER WINDOW FELL OUT, IT MIGHT CAUSE LOSS OF CONTROL OR POSSIBLE INJURIES TO OTHERS OR A PASSENGER. ATTACHED IS A TSB RELEASED BY LEXUS.

WE HAVE COMPLAINED ABOUT OUR AIR BAG ON THE DRIVER SIDE FOR YEARS BEFORE THE RECALL. WE HAVE YET TO GET THIS CORRECTED EVEN AFTER SERVICE CLAIM TO HAVE REPAIRED OR REPLACE AIRBAG. I AM ASKING FOR HELP ON THIS SITUATION IT HAS BEEN TO LONG DEALING WITH. NOW DEALERSHIP ASKING ME TO PAY ADDITIONAL MONIES AND THEY ARE NOT SURE WHAT THE PROBLEM IS? WE HAVE NOT HAD ANY ACCIDENT JUST AIRBAG LIGHTS STAYS ON.

DASHBOARD IS VERY STICKY AND SHINY. A VOLUNTARY WARRANTY SERVICE RECALL WAS ISSUED. THE CONDITION PRODUCES A GLARE ON THE WINDSHIELD WHICH IS VERY DANGEROUS. WARRANTY EXTENSION REIMBURSEMENT OFFER EXPIRED IN MAY 2017. MY CAR HAS BEEN GARAGED FOR 2 1/2 YEARS. RECEIVED SERVICE NOTE AND JUST SET IT ASIDE AS CAR WAS GARAGED. RECENTLY RELICENSED VEHICLE AND IMMEDIATELY ON FIRST BRIGHT DAY WAS REMINDED OF THE ISSUE. LEXUS SAYS OFFER EXPIRED, PERIOD. I CAN CERTAINLY PAY FOR THE REPLACEMENT ($1500). I CONTEND THIS IS AN ONGOING SAFETY ISSUE AND SHOULD HAVE BEEN A RECALL. I CONTEND LEXUS/TOYOTA AVOIDED A SAFETY RECALL BY PREEMPTIVELY ISSUING A SERVICE/WARRANTY NOTICE. HOW MANY ES350'S ARE OUT THERE WITH DANGEROUS GLARE ON THE WINDSHIELD? THIS IS NOT A COSMETIC ISSUE. IT'S A SAFETY ISSUE. NUMBER POL14-03 REPLACEMENT BULLETIN NUMBER: 12-17 NHTSA ITEM NUMBER 10091863 DATE 2015-12-17 COMPONENT STRUCTURE DATE ADDED 2017-02-15 SUMMARY WPB: BACKGROUND: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/ OR STICKY/ MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT

I HAVE A FAMILY OF FIVE AND HAVE NOT BEEN ABLE TO USE MY VEHICLE TO TAKE MY WHOLE FAMILY ANYWHERE FOR ALMOST A YEAR NOW. ANY TIME I HAVE A PASSENGER I HAVE TO ASK THAT THEY SIT IN THE BACK SEAT. THE DEALERSHIP WAS SUPPOSED TO CONTACT ME TO DETERMINE AIRBAG REPLACEMENT DATE AND PROVIDE A LOANER CAR IF THEY COULD NOT REPLACE THE AIRBAG IN A TIMELY MANNER. I HAVE NOT BEEN ABLE TO GET THROUGH TO THE DEALERSHIP AND HAVE NOT RECEIVED A RETURN CALL. I FEEL I HAVE BEEN PATIENT BUT THIS HAS BECOME A BURDEN ON ME AND MY FAMILY AND I WOULD LIKE THE AIRBAG TO BE FIXED AS SOON AS POSSIBLE SO I CAN USE MY VEHICLE AS A FAMILY CAR AS INTENDED.

TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE BEGAN TO MELT. THE LOCAL DEALER (JM LEXUS, 5350 W SAMPLE ROAD, MARGATE, FL 33073) WAS CONTACTED AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST NEEDED TO BE SCHEDULED. THE CONTACT DID NOT SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.