2012 LEXUS ES Complaints

View complaints related to 2012 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2012 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 LEXUS ES350
    - PUNTA GORDA, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILDE LEXUS SARASOTA (941-924-3040 LOCATED AT 4821 SARASOTA CLARK RD, FL 34233) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - MILTON, GA

    TAKATA RECALL DEALER CALLED TODAY AND SAID AIR BAG PARTS TO REPAIR NOT AVAILABLE UNTIL DECEMBER. IS THIS CAR SAFE TO DRIVE.

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - BOILING SPRINGS, SC

    TAKATA RECALL: RECALL NOTIFICATION RECEIVED 2-23-2017 WITH STATEMENT THAT ANOTHER NOTIFICATION WILL BE RECEIVED. AS OF NOW, NO REMEDY NOTIFICATION HAS BEEN RECEIVED. I FEEL THAT THE SERIOUSNESS OF THIS RECALL SHOULD REQUIRE MORE TIMELY CORRECTION.

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - LA QUINTA, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS IN CATHEDRAL CITY, CA (800-733-1202 AND 760-320-9188) WHO STATED THAT THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - ARLINGTON, TX

    TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (PARK PLACE LEXUS GRAPEVINE, 901 E STATE HWY 114, GRAPEVINE, TX 76051) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND THAT THEY WERE WORKING ON THE 2010 MODELS. THE CONTACT WAS INFORMED THAT THE 2012 MODELS MAY NOT BE REPAIRED UNTIL OCTOBER 2017. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - CYPRESS, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17B006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. THE LOCAL DEALER (WESTSIDE LEXUS IN HOUSTON, TEXAS) STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS WAS PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - AUSTELL, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED IN REFERENCE TO THE RECALL. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE FAILURE MILEAGE WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - BERKELEY, CA

    TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARIN LEXUS OF MARIN, CALIFORNIA STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THE REPAIR WOULD BE COMPLETED BY MAY OF 2017. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ANSWER THE PHONE OR RETURN ANY OF THE CONTACT'S CALLS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES
    - SAN JOSE, CA

    I RECEIVED A LETTER REGARDING MY LEXUS, RECALL. SINCE THE PART IS NOT AVAILABLE I WAS TOLD TO NOT DRIVE THE VEHICLE, AND WAS GIVEN A RENTAL CAR. NOW I AM STUCK MAKING PYMT ON A CAR, PAYING INSURANCE ON AND STATE REGISTRATION WHICH I VE BEEN FORCED TO STORE. AND DRIVING AN ECONOMY VEHICLE, NOT MY LUXURY LEXUS! WITH NO KNOWN COMPLETION DATE INSIGHT. THIS IS INSANE TO SAY THE LEAST. IF THIS CAR IS A LEMON WHY AM I NOT ALLOWED TO TURN IT IN AS A LEMON?

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - HENDERSONVILLE, NC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/04/17*LJ UPDATED 10/13/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE