2010 LEXUS ES Complaints

View complaints related to 2010 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2010 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 LEXUS ES350
    - ORANGE, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - ELLAVILLE, GA

    TAMARA RECALL-ISSUED FOR MY VEHICLE IN MAY OF 2016. NEXT MONTH WILL BE A YEAR AND LEXUS STILL HASN'T DONE ANYTHING. I WAS ORIGINALLY TOLD TWICE THEY WERE WAITING ON PARTS. WHEN THEY CALLED FOR MY SERVICE APPOINTMENT I ASKED IF THE PARTS WERE FINALLY RECEIVED. I WAS THEN TOLD THEY'RE STILL "DECIDING" WHAT TO DO. THAT SHOULDN'T TAKE ONE YEAR!

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES350
    - CLARKSVILLE, TN

    "TAKATA RECALL " I HAVE BEEN WAITING FOR MONTHS FOR AIRBAG REPLACEMENT. THE LEXUS DEALERSHIP AND HQ STATES THEY DO NOT KNOW WHEN REPLACEMENT WILL BE AVAILABLE. I AM 81 YEARS OLD AND THIS IS CAUSING UNDUE HARDSHIP AND STRESS FOR ME.

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES350
    - CLARKSVILLE, TN

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - ORLANDO, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - AGUAS BUENAS, PR

    I AM STILL WAITING FOR THE TAKATA AIRBAGS (ABOUT 1.5-2 YRS) TO BE REPLACED DUE TO THE RECALL BUT DEALER JUST SAYS NOTHING CAN BE DONE UNTIL AIRBAGS ARE RECEIVED. IN ADDITION, MY DASHBOARD HAS BEEN MELTING FOR THE LAST THREE YEARS AND NOW HAS BECOME A SAFETY ISSUE BECAUSE THE GLARE BLOCKS MY LINE OF VISION DURING THE DAY AND AT NIGHT DUE TO THE REFLECTION OF THE LIGHTS.I TOLD THE DEALER ABOUT THIS ISSUE AS WELL AS LEXUS CUSTOMER SERVICE BUT I AM JUST TOLD THAT 2010 IS NOT INCLUDED IN THE RECALL CAMPAIGN. I HAVE BEEN UNABLE TO TAKE AN ACCURATE PICTURE BECAUSE THE GLARE/LINE OF VISION BLOCKAGE IS HARD TO SEE.

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES
    - OAKLAND, CA

    WE RECEIVED A NOTICE BY MAIL THAT THE AIRBAGS IN OUR VEHICLE WAS BEING RECALLED AND ADDITIONAL INFORMATION REGARDING REPAIR WOULD BE FORTHCOMING. THE NOTICE WAS RECEIVED MAY 2016, ALMOST A YEAR AGO AND NO FURTHER NOTICE HAS BEEN RECEIVED. THE ONLY RECOMMENDATION FROM LEXUS WAS TO NOT HAVE ANYBODY SIT IN THE FRONT PASSENGER SEAT WHICH MEANS NOT HAVING FULL USE OF MY OWN VEHICLE. THIS DELAY IN TAKING ACTION IS UNACCEPTABLE.

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES350
    - CONCORDE, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/03/17*LJ *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - SHERMAN OAKS, CA

    TL* TAKATA RECALL THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ UPDATED 05/22/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - HILTON HEAD IS., SC

    TAKATA & LEXUS RECALL. HAD BEEN NOTIFIED BY LEXUS TWO OR THREE TIMES THAT THE RECALL FOR THE PASSENGER AIR BAG WOULD BE IN THE FIRST QUARTER OF 2017--LAST ON 2/6/17. ON 3/20/17 WAS NOTIFIED IT WOULD BE BY THE LAST QUARTER OF 2017. THAT MEANS WE HAVE NOT HAD USE OF THE PASSENGER SEAT FOR PROBABLY A YEAR. THEY OFFER A 35.00 ALLOWANCE TO HAVE A VEHICLE WHICH WOULD NOT BE THE EQUAL OF WHAT WE HAVE. I BELIEVE MORE PRESSURE SHOULD BE PUT ON LEXUS.

    Source: NHTSA WEB SITE