2011 LEXUS ES Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (LEXUS OF NASHVILLE DOWNTOWN, 2010 ROSA L PARKS BLVD, NASHVILLE, TN 37228) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A LOANER VEHICLE. THE CONTACT DID NOT SPEAK TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS INFORMED OF THIS RECALL BACK IN DECEMBER 2016 AND IT NOW JUNE 2017 AND I STILL DON'T HAVE MY CAR FIXED.

TAKATA RECALL THE NHTSA RECALL NO. 16V-340. DEALER, HENESSEY LEXUS, LOCATED ON SATELLITE BLVD., DULUTH GEORGIA, COMMITTED TO FEBRUARY 2017 AIRBAG REPLACEMENT AND DID NOT FOLLOW THROUGH. THEY HAVE NOW MOVED THE TIMELINE TO OCTOBER 2017 AT THE EARLIEST WHICH IS COMPLETELY UNACCEPTABLE AND THEY OFFERED NO ALTERNATIVE. PLEASE ADVISE WHAT ACTION CAN BE TAKEN TO ENSURE THE AIRBAG REPLACEMENT IS COMPLETED ASAP AS WE ARE VERY CONCERNED ABOUT THE ONGOING SAFETY ISSUE. THANKS YOU, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TAKATA RECALL I RECEIVED A RECALL NOTICE JUNE 9, 2016. ON OCTOBER 3, 2016 I SPOKE WITH LAURIE WHO ALLEGED THAT I WAS IN ZONE A WHICH WOULD BE AMONG THE FIRST TO BE REPAIRED (ANTICIPATED DATE OF REPAIR THE FIRST OF THE YEAR). I CALLED BACK ON 1-11-17 AND SPOKE WITH JOEL. THE DEALERSHIP HAD NOT REC'D THE PARTS, THEY HAVE NOT HEARD FROM TAKATA. IN THE INTERIM I HAVE BEEN ASKED THAT NO ONE SIT ON THE PASSENGER SIDE UNTIL THE ISSUE IS RESOLVED. I SHOULD CONTINUE PAYING FOR A LUXURY VEHICLE THAT THEY HAVE ASKED NO ONE SIT IN. IT IS MY BELIEF THAT NEITHER LEXUS OR TAKATA INTEND ON REMEDYING THIS DEFECT. I AM OUTRAGED THAT IN ALMOST A YEAR ABSOLUTELY NOTHING HAS BEEN DONE. YET, LEXUS STILL EXPECTS PAYMENT. AND, TO ADD INSULT TO INJURY THEY HAVE PUT, IN WRITING, THAT THE VEHICLE IS NOT SAFE. IN WRITING: HIGH TEMPERATURES AND HUMIDITY (STATE OF GEORGIA) CAUSE THE ISSUE TO WORSEN. DOES THE NHTSA DEEM THIS APPROPRIATE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2016. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ UPDATED 08/11/2017*JS

TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED FROM LEXUSIMPORTANT SAFETY RECAL ABOUT AIR BAG RECALL ON MAY 23 2016. I CALL LEXUS DIVISION TO REQUEST REPLACE THE AIR BAG AT :1-800-255-3987 ABOUT 3 TIME BUT THEY SAID AIR BAG ARE NOT AVALABLE AND THE SAID WHEN EVER AIR BAG AVAILABLE THEY WILL CALL BUT I STILL WAIT UNTILL TODAY AND NOT THING HAPEN. PLEASE HELP THANK, [XXX] PHONE: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB