2004 LEXUS ES 330 Complaints

I HAVE COMPLAINED NUMEROUS TIMES AND HAVE WRITTEN A LETTER TO DENNY CLEMENTS, GROUP VP OF LEXUS INFORMING HIM OF MY SAFETY CONCERNS RELATED TO THE 2004 ES330. HIS OFFICE ATTEMPTED TO APPEASE ME BY OFFERING TO SEND ME 2 FREE OIL CHANGE COUPONS OR $1,000 OFF MY NEXT PURCHASE OR LEASE OF A LEXUS VEHICLE. THE VEHICLE HAS SERIOUS HESITATION ISSUES WHEN ATTEMPTING TO ACCELERATE. I HAVE SPOKEN TO EVERYONE AT THE DEALER, INCLUDING THE SERVICE MANAGER (WHO ADMITTED THE ISSUE, BUT HAD NO SOLUTION) AND GENERAL MANAGER. THE ISSUE HAS NOT BEEN RESOLVED. *NM

ON NUMEROUS OCCASSIONS THIS CAR HAD ACCELERATED UNEXPECTEDLY WHEN PUTTING IT IN GEAR BOTH FORWARD AND REVERSE.N THE LAST OCCURRENCE THE CAR SHOT FORWARD, JUMPING A LOW CURB AND HITTING A TREE.*AK I HAD NO CONTROL OVER WHAT HAPPENED AND I AM AFRAID TO DRIVE THIS CAR ANY MORE.

VEHICLE SURGED WHEN CRUISE CONTROL WAS ENGAGED AT 60 MPH. IT SURGED UP TO 80 MPH. IT FELT LIKE IT WAS GOING DOWN HILL. DEALER COULD NOT DUPLICATE THE PROBLEM. ALSO, TRANSMISSION HESITATED AT 0-20 MPH, IT ALSO JERKED. *AK.......LEXUS HAS ADMITTED THE PROBLEM, BUT MAINTAINED THAT VEHICLE DROVE AS DESIGNED. HESITATION PROBLEM EXPERIENCED BY MANY LEXUS ES330 CAR VEHICLE HESITATION, THEN WILL LURCH FORWARD WHEN ACCELERATING A TLOW SPEEDS. LEXUS HAS ADMITTED THE PROBLEM, BUT INSISTED VEHICLE DROVE AS DESIGNED. *AK

THE CAR RAPIDLY DECREASES SPEED WHEN ONE LETS UP ON THE ACCELERATOR. CARS FOLLOWING HAVE NO WARNING OF THIS AS THE BRAKE IS NOT APPLIED. I HAVE HAD THREE VERY CLOSE CALLS OF A REAR END COLLISION. THE ACTION DOES NOT TAKE PLACE ALL THE TIME, SO IT IS IMPOSSIBLE TO ACCOUNT FOR IT BY DIFFERENT DRIVING. *JB

VEHICLE HAVE EXPERIENCED HESITATION WHEN NEED TO ACCELERATE. *BF THE CONSUMER WAS TOLD THAT THE PROBLEM WAS WITH THE COMPUTER THAT CAUSED A DELAY BETWEEN THE DEPRESSION OF THE ACCELERATOR AND THE RESPONSE BY THE TRANSMISSION. THE TRANSMISSION WOULD SLIP BETWEEN SHIFTS AND THE DRIVER SEAT SQUEAKED. *SC

THE TRANSMISSION IS ERRATIC SHIFTING THROUGH SECOND AND THIRD. IT SLIPS AND HESITANT WHEN SHIFTING UP. WHEN SHIFTING DOWN IT IS ROUGH AND INCONSISTENT. THIS CREATES A IN TRAFFIC SAFETY SITUATION. LEXUS OF SARASOTA SERVICE MANAGER, FIRST COMPLAINT, RESET THE COMPUTER. ON THE SECOND COMPLAINT, SIMPLY STATED THAT LEXUS IS FULLY AWARE OF THE PROBLEM. THAT THEY HAVE HAD MANY COMPLAINTS BUT SINCE THE TRANSMISSION HASN'T FAILED THEY WILL DO NOTHING TO CORRECT THE DEFICIENCY. THIS IS TOTALLY UNSATISFACTORY. *JB

THE BRAKES ON MY NEWLY LEASED 2004 LEXUS 330 DO NOT ENGAGE WITH PRESSURE FOR THE INITIAL 1/2 TO 1 INCH OF PRESSURE AND ARE INCONSISTANT. THEY ALSO MAKE A DISTRACTING AND IRRITATING KNOCKING NOISE WHEN THE PEDAL IS RELEASED. I HAVE HAD THE VEHICLE IN FOR SERVICE 3 TIMES AND EACH TIME THE SERVICE MANAGER HAS TOLD ME THE BRAKES WERE FINE, BUT THEY ARE DEFINITELY NOT.

1. CAR HESITATES, TRANSMISSION DOESN'T SHIFT SMOOTHLY. RETURNED CAR TO DEALER 3 TIMES. DELAER "RESET TRANSMISSION". NO HELP WITH PROBLEM. *AK

ELECTRONIC GAS PEDAL - WHEN AT LOW SPEED OR IMMEDIATELY AFTER COMING TO A STOP THE GAS PEDAL IS DEPRESSED THE CAR HESITATES FOR 1.5 SECONDS OR MORE BEFORE RESPONDING AND THEN ACCELERATES VERY FAST. THIS PRESENTS A SERIOUS SAFETY HAZZARD WHEN TRING TO ENTER OR CROSS BUSY HIGHWAYS. THE DEALER SAYS ALL THE 2004 7 2005 MODELS DO IT. IT IS A CONSTANT COMPLAINT. LEXUS CUSTOMER SERVICE SAYS THEY ARE AWARE OF IT BUT HAVE NO CURE. A SAFETY WARNING AND RECALL SHOPULD BE ISSUED.*AK

UPON ACCELERATION THERE WAS A LONG PAUSE BEFORE THE TRANSMISSION ACCELERATED TO THE NEXT GEAR. THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER AND WAS TOLD THAT THIS IS THE WAY IT IS SUPPOSE TO OPERATE. PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THE VEHICLE FEELS LIKE IT IS SEARCHING FOR A GEAR WHEN HE IS TRYING TO SPEED UP. *TC