2004 LEXUS ES 330 Complaints

IGNITION KEY HOUSING/CASE CONTAINING METAL KEY BLADE AND ELECTRONIC REMOTE TRANSMITTER FOR UNLOCKING/LOCKING DOOR CRACKED ALLOWING TRANSMITTER TO FALL OUT. INQUIRY WAS MADE WITH DEALERSHIP ON REPLACEMENT. INFORMED KEY NOT COVERED BY WARRANTY - CONSIDERED TO BE LIKE TIRES OR WIPER BLADES. REPLACEMENT COST $200.00 PER KEY. USED TAPE TO HOLD KEY AND TRANSMITTER TOGETHER AND USED SECOND REMOTE KEY. SECOND KEY HOUSING CRACKED SEVERAL MONTHS LATER. USED TAPE TO ALSO HOLD TOGETHER. KEY CASE CAME APART IN GROCERY STORE PARKING LOT AND TRANSMITTER WAS LOST. KEY WOULD UNLOCK DOOR BUT CAR WOULD NOT START. FEMALE STRANDED ALONE AT NIGHT WITHOUT TRANSPORTATION. CALLED WRECKER - QUOTED $80 FOR NIGHT PICKUP AND TOW TO DEALERSHIP. A FRIEND WAS ABLE TO PROVIDE ASSISTANCE AND RIDE HOME INSTEAD. NEXT DAY, BEFORE TOWING, CALLED DEALERSHIP TO INQUIRE WHAT WOULD CAUSE CAR NOT TO START. INFORMED CAR WILL NOT START WITHOUT CHIP INSIDE (LOST) TRANSMITTER. RETURNED TO CAR WITH SECOND (CRACKED) KEY AND WAS ABLE TO START AND DRIVE HOME. KEY HOUSING DESIGN IS DEFECTIVE AND MANUFACTURE IS WELL AWARE OF THE ISSUE GOING BACK 10 YEARS FOR LEXUS AND TOYOTA MODELS. WILL NOT REPLACE BROKEN KEYS WITHOUT PAYMENT OF $200.00 PER REPLACEMENT KEY !!! THIS IS A RIPOFF !!! INTERNET SEARCH AND CONVERSATIONS WITH OTHER LEXUS OWNERS CONFIRM SAME EXPERIENCES. LEXUS MAKES A DEFECTIVE KEY FOR PROBABLY $10 COST AND WANTS CONSUMER TO PAY $200 TO REPLACE. BROKEN PLASTIC KEY HOUSING CAN CUT SKIN ON FINGERS. LOST TRANSMITTER MAKES THE REST OF KEY WORTHLESS. LEAVES OWNER STRANDED AND POSSIBLY INCURRING TOWING FEES BECAUSE OF A CHEAP PLASTIC KEY HOUSING THAT MANUFACTURE WILL NOT FIX OR REPLACE. *TT

TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING TO SHIFT FROM SECOND TO THIRD, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ELECTRONIC CONTROL SYSTEM HESITATED AND AS A RESULT, THE COMPUTER MODULE WOULD NEED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OPERATING UP TO THEIR STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 70,000.

I HAD NO PROBLEMS WITH MY 2004 LEXUS 300SE UNTIL I RAN THROUGH A BUILDING. MY CAR ONLY HAD 16,000 MILES ON IT AND I NEVER EXPERIENCED BRAKING PROBLEMS, ACCELERATION PROBLEMS OR ANYTHING OF THE SORT. I DID CALL THE DEALERSHIP WHEN RECALLS WERE VERY BIG NEWS IN THE MEDIA BUT WAS TOLD MY MODEL WAS NOT ON ANY LISTS FOR RECALL. I DROVE MY CAR TO THE TAILOR SHOP...I TURNED IN THE SHOPPING CENTER WITH NO PROBLEM..I TURNED INTO THE PARKING PLACE IN FRONT OF THE TAILOR SHOP AND THE CAR WOULD NOT STOP. I PRESSED THE BRAKE BUT THE CAR JUST WENT INTO LUNGE MODE AND INSTEAD OF STOPPING WENT FASTER. I HAD MY BRAKE PRESSED ALL THE WAY TO THE FLOORBOARD. THANK GOD THE LADY IN THE TAILOR SHOP WAS IN THE BACK OF THE STORE BECAUSE MY CAR DID NOT COME TO REST UNTIL IT WAS INSIDE THE STORE AND PINNED AT A WALL. PEOPLE CAME OUT FROM OTHER STORES..SMOKE EVERYWHERE...THEY CAME TO MY WINDOW AND TOLD ME TO TURN THE KEY OFF. THE WHEELS WERE STILL SPINNING BUT MY FOOT WAS NOT ON THE ACCELERATOR - THE WHEELS CAME TO A STOP WHEN I TURNED OFF THE IGNITION. MY CAR WAS CONSIDERED A TOTAL LOSS. DAMAGE TO THE BLDG INCLUDED ALL OF THEIR FRONT GLASS AND INTERIOR. I DON'T KNOW A FINAL FIGURE ON THE THIRD PARTY DAMAGE. MY INSURANCE COVERED THE CLAIM BUT I TRULY FEEL THIS IS A LEXUS ISSUE AND THEY SHOULD BE HELD RESPONSIBLE AS THE ACCELERATOR APPARENTLY STUCK AND NOTHING WOULD STOP IT UNTIL I TURNED OFF THE ENGINE. *TR

THE FLANGE NUT THAT HOLDS THE SEATBELT RECEIVER TO THE FRONT PASSENGER SEAT BOLT CAME OFF, ALLOWING THE SEATBELT RECEIVER TO COMPLETELY DISENGAGE FROM THE SEAT. THIS IS A SERIOUS SAFETY CONCERN. *TR

TL*THE CONTACT OWNS A 2004 LEXUS ES 330. THE CONTACT STATED AS HE STARTS THE ENGINE THE RPMS INCREASED EXCESSIVELY AND REMAINED THAT WAY AS HE MOVED THE GEAR SHIFT OUT OF PARK. THE VEHICLE WOULD JUMP FORWARD CAUSING THE ACCELERATOR PEDAL TO STICK AND THE VEHICLE WOULD NOT ACCELERATE. WHILE PARKING THE VEHICLE WITH THE BRAKE ENGAGED AND THE GEAR SHIFT WAS IN REVERSE, THE VEHICLE ACCELERATED FORWARD. THE FAILURE CAUSED THE CONTACT TO CRASH INTO THE GARAGE AND DAMAGE THE FRONT BUMPER. NO ONE WAS INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WILL BE CONTACTED AT A LATER DATE. THE FAILURE MILEAGE WAS 40,000. UPDATED 06/03/11 *BF UPDATED 06/13/11

ON 2/25/2011, I DROVE THE CAR 15 MINUTES ON THE I-5 FREEWAY TO LA JOLLA. THE CAR WAS THEN PARKED FOR 2 HOURS SO THE ENGINE WAS COLD. I STARTED IT, BACKED OUT OF PARKING PLACE, AND ACCELERATED SLIGHTLY TO PASS ANOTHER CAR BACKING UP. I WAS EXITING A CONDO COMPLEX AND SPEED WAS GENERALLY UNDER 10-15 MPH GOING OVER SPEED BUMPS. THE TOTAL DISTANCE TRAVELED WAS ABOUT 150 FEET ON GENTLE, 5 DEGREES?, DOWNHILL GRADE, GENERALLY COASTING WITH SLIGHT PRESSURE ON THE BRAKE PEDAL, TO REACH THE EXIT WHICH WAS AT A STREETLIGHT AT A BUSY STREET. THE LIGHT WAS RED SO I GENTLY INCREASED THE FORCE ON THE BRAKE PEDAL. I THEN SENSED THAT THE BRAKE WAS SUDDENLY NOT STOPPING THE CAR. I APPLIED AS MUCH FORCE AS POSSIBLE AND COULD NOT COME TO A COMPLETE STOP. I SHIFTED THE CAR INTO NEUTRAL AND THE PRESSURE BEING APPLIED TO THE BRAKES STOPPED THE CAR INSTANTLY. THE ENGINE RACED LIKE I HAD NEVER EXPERIENCED BEFORE. I THEN TURNED THE IGNITION TO OFF. I SHIFTED THE TRANSMISSION INTO PARK. KNOWING OF THE PROBLEM WITH FLOOR MATS AND ACCELERATOR PEDAL PROBLEMS, I REACHED DOWN AND PULLED THE FLOOR MAT TOWARDS THE SEAT AND AWAY FROM BRAKE AND ACCELERATOR PEDALS. I RESTARTED THE CAR. THERE WERE NO FURTHER PROBLEMS. *TR

WHEN BRAKING AND SLOWLY TURNING LEFT TO COME TO A STOP IN A PARKING SPACE AT A WAL-MART PARKING LOT MY CAR SUDDENLY ACCELERATED UNCONTROLLABLY AT SUCH A FAST SPEED THAT MY CAR CRASHED INTO A METAL POLE AND PUSHED A PARKED STATION WAGON FACING MY CAR BACK FAR INTO ANOTHER ISLE. MY FOOT WAS DEFINITELY BRAKING THE WHOLE TIME.!!!! MY CAR UNEXPECTEDLY ACCELERATED AT A VERY HIGH SPEED WHILE I PRESSED THE BRAKE. I HAVE IN MY POSSESSION A SURVEILLANCE TAPE OF THE ACCIDENT TAKEN BY WAL-MART. AS A RESULT I HURT MY BACK AND NECK AND WAS VERY UPSET THAT I COULD HAVE KILLED PEOPLE WALKING IN THAT PARKING LOT. I AM POSITIVE THAT THE BRAKING SYSTEM IN MY CAR MALFUNCTIONED.

TL*THE CONTACT OWNS A 2004 LEXUS ES330. WHILE PARKING, THE VEHICLE SUDDENLY JUMPED WHEN SHIFTED INTO DRIVE. THE VEHICLE ACCELERATED OVER A CEMENT BLOCK, WENT UPHILL AND CRASHED INTO BUSHES AND ROCKS. THE CONTACT SUFFERED MINOR INJURIES. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT A REPRESENTATIVE WOULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 25,790 AND THE CURRENT MILEAGE WAS 25,794.

2004 LEXUS ES330. CONSUMER STATES RECURRING PROBLEMS WITH BRAKES *TGW THE CONSUMER STATED THE DEALER REPLACED THE MASTER CYLINDER THREE TIMES. DESPITE HAVING THE MASTER CYLINDER REPLACED, THE CONSUMER CONTINUED TO HAVE BRAKE ISSUES. ON THE THIRD VISIT, THE BRAKE CALIPER AND BRAKE BOOSTER WERE REPLACED. ON THE FOURTH VISIT, THEY REPLACED THE ABS ACTUATOR. THE CONSUMER WAS INFORMED BY THE DEALER THAT THE PROBLEMS SHE WAS EXPERIENCING WERE NORMAL. *JB

ON A SUNNY SATURDAY AFTERNOON, JULY 31, 2010, I ATTEMPTED TO MAKE A U-TURN IN THE PARKING LOT. WHILE I TURNED LEFT, PULLING INTO A PARKING SPACE, MY VEHICLE SURGED FORWARD WITH A SUDDEN ACCELERATION AND RAN OVER THE CURB. I STEPPED ON THE BRAKE PEDAL, BUT IT DID NOT STOP. I CHANGED THE GEAR TO THE "P" POSITION AND HEARD A LOUD NOISE WHEN THE GEAR WAS MOVED THROUGH THE "N" POSITION. IT STRUCK A LAMP POST BEFORE STOPPING. THE VEHICLE WAS INSPECTED AT LEXUS OF BELLEVUE, WA, ON AUGUST 11, 2010, BUT THEY DENIED ANY VEHICLE MALFUNCTION. *TR