2002 LEXUS ES300 Complaints

SUDDEN ACCELERATION OF 2002 LEXUS ES300 WITH FOOT ON THE BRAKE. CAR WAS JUST AT A STOP WHEN ITT ACCELERATED WITH FOOT STILL ON THE BRAKE. CAR RAN INTO SIDE OF A BUILDING BEFORE STOPPING--FRONT END OF CAR WAS DEMOLISHED AND BUILDING BRICKS AND INSIDE WALL DEMOLISHED. CAR IS AT DEALERSHIP FOR REPAIRS NOW, ACCIDENT HAPPENED ONLY 2 DAYS AGO. *LA

I HAVE A 2002 LEXUS ES300. IF YOU STOMP ON THE GAS WHILE DRIVING IN ORDER TO MERGE OR PASS THE ENGIN REVES BUT THE CAR DOES NOT PICK UP SPEED I.E THERE IS A BIG DEAD SPOT. I TOOK IT TO THE DEALOR AND WAS TOLD THAT WAS HOW THE CARE WAS DESIGNED TO WORK. I FEEL THAT THE HESITATION IS A BIG SAFTY PROBLEM THAT COULD LEAD TO A ACCIDENT. WHAT CAN BE DONE TO GET LEXUS TO FIX THIS PROBLEM?*AK

2002 LEXUS ES300 EXHIBITS MOST OF THE PECULARITIES MENTIONED IN PE 04021 AND DP 04003 IN ADDITION TO INCONSISTENT 1/2 AND 2/3 SHIFTS AND MAJOR LAG TIME IN DOWNSHIFTS AT SPEED. A MAJOR DEFECT THAT HAS CAUSED NUMEROUS NEAR MISSES.

THE LEXUS ES300 WAS DRIVEN AT ALMOST 0 MPH SPEED TO GET READY TO PARK OUTSIDE THE GARAGE. THE CAR CONTINUES ACCELERATING EVEN AFTER THE DRIVER WAS HITTING THE BRAKE TO STOP THE CAR. THE CAR SMASHED THE CAR GARAGE DOOR, AND EVERYHING ON THE WAY. THERE WAS MORE THAN $5,000 DAMAGES TO THE CAR AND $1,250.00 ON REAL PROPERTY. THERE WAS NO MAJOR INJURIES TO THE DRIVER, BUT BODY PAIN ON SOFT TISSUES OCCURRED AFTER THE ACCIDENT. *AK

BRAKE ROTORS WERE REPLACED, ENTIRE NEW BRAKE KIT INSTALLED AND ALL FOUR TIRE WERE REPLACED PRIOR TO REACHING 20K MILES. *PH THE CONSUMER HAS NOT BEEN PLEASED WITH THE SHIFTING PERFORMANCE OF THE VEHICLE. THE AUTOMATIC TRANSMISSION DEMONSTRATE ERRATIC, ROUGH AND INCONSISTENT SHIFTING. THE MANUFACTURER INSTALLED A SOFTWARE UPGRADE BUT IT ONLY SLIGHTLY IMPROVED THE PERFORMANCE. THE CONSUMER ALSO HAD A 2000 LEXUS GS 300 WHICH HAD A MORE DRAMATIC TRANSMISSION PROBLEM. THE LOCAL DEALER INSISTED THAT NOTHING WAS WRONG WITH THE VEHICLE. *NM

CAR PULLS VERY HARD TO LEFT ON HIGHWAY. DEALER HAS TRIED TO CORRECT THIS BY ALIGNMENTS, NEW TIRES AND SWITCHING TIRES. IF I AM ON THE HIGHWAY IN THE LEFT LANE, I WILL NEVER HAVE TO TURN LEFT! EVEN ON A LEFT HAND CURVE, I HAVE TO TURN RIGHT TO KEEP FROM GOING OFF OF THE LEFT SIDE OF THE HIGHWAY. ***NOTE THE 3 LOANER ES300'S DID THE SAME THING. LEXUS CUSTOMER SERVICE HAS TOLD ME THAT THIS IS THE WAY THE CAR IS DESIGNED! I HAVE GOTTEN THE CAR TO TRACK SOMEWHAT BETTER BY SWITCHING MY TIRES, BUT NOW I CAN'T ROTATE THE TIRES! FRUSTRATED!*AK

I PUCHASED A 2002 LEXUS 300 FROM WESTSIDE LEXUS IN HOUSTON, TEXAS. SINCE PURCHASE THE VEHICLE HAS SURGED WHEN SHIFTING AT LOWER SPEEDS NUMEROUS TIMES AND HAS SURGED WHEN THE VECHILE IS ON CRUISE CONTROL. I HAVE COMPLAINED NUMEROUS TIMES TO WESTSIDE LEXUS ABOUT THE PROBLEM BUT THEY AWAYS SAY THAT LEXUS IS AWARE OF THE PROBLEM AND IS TRYING TO COME UP WITH A FIX. LAST YEAR THEY ADJUSTED THE ENGINE CONTROL MODULE (ECM) CALIBRATION AND LEXUS SAID THE CAR SHOULD DRIVE BETTER - IT DID AT FIRST BUT IS NOW BACK TO THE SAME OLD SURGING AT SLOW SHIFTING SPEEDS. I BELIEVE LEXUS INTRODUCED THE ES330 MODEL THIS YEAR TO AVOID A PROBLEM WITH THE ES300 THEY COULD NOT FIX. I AM DRIVIG AN UNSAFE VEHICLE THAT LEXUS MAKES NO EFFORT TO FIX EXCEPT HAVE THE SERVICE TECH. GIVE LAME EXCUSES. I THOUGHT I WAS PURCHASING AN UPSCALE CAR TO DRIVE INSTEAD IT HAS TURNED OUT TO BE A MISERABLE UNSAFE EXPERIENCE. PLEASE MAKE LEXUS FIX THE DEFECT OR MAKE THEM REFUND ME MY PURCHASE PRICE. THANK YOU.*AK

WAS DRIVING TO CALIFORNIA IN MY 2002 LEXUS ES300 LAST SEPTEMBER AND WAS ADJUSTING THE CRUISE CONTROL WHEN SUDDENLY IT ACCELERATED AS IF I HAD FLOORED THE GAS PEDAL. INCIDENT DID NOT RESULT IN AN ACCIDENT. NO PROBLEMS SINCE THEN BUT DECIDED TO REPORT IT AS I READ AN ARTICLE IN THE NEWSPAPER TODAY THAT YOU WERE INVESTIGATING UNEXPECTED ACCELERATIONS FOR THIS CAR.

I PURCHASED A NEW LEXUS,MODEL ES300 ON JULY 17,2002. AT 17,000 MILES I HAD PROBLEMS WITH THE TIRES AND WAS TOLD THE EDGES WERE CUPPED AND MANY CUSTOMERS HAD REPORTED THE SAME PROBLEM. ACCORDING TO INFORMATION RECEIVED FROM THE CAR DEALER AND TIRE DEALERS IN OUR AREA, THIS HAS BEEN AN ONGOING PROBLEM WITH THE TOYO PROXES J33, P215/60 R 1694V SERIES TIRE. THE TOYO COOPERATION WILL ONLY COVER 50% OF REPLACEMENT COST ON A TIRE WITH 17,000 MILES, 6/32 REMAINING TREAD. THERE SHOULD BE A RECALL FOR THESE TIRES, THEY ARE UNSAFE TIRES AND AN ADDED EXPENSE FOR THE CONSUMER. AFTER A LITTLE RESEARCH I HAVE FOUND FOUR OTHER CUSTOMERS WHO HAD THE SAME PROBLEM WITH TOYO TIRES, TWO WHOM HAD MORE MILES THAN WHAT I REPORTED HAD THERE TIRES REPLACED WITH NO ADDITIONAL CHARGES. IT IS NOT RIGHT FOR THE CONSUMER TO PAY FOR MANUFACTURER DEFECT AND WORKMANSHIP.

ORGINAL TIRES PREMATURE WEAR......THE VEHICLE DISPLAYS INSTABILITY ON THE HIGHWAY.