2002 LEXUS ES300 Complaints

View complaints related to 2002 LEXUS ES300. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2002 LEXUS ES300. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 LEXUS ES300
    - HOUSTON, TX

    WHILE DRIVING THE VEHICLE AT ANY SPEED, THE ENGINE SUFFERED SUDDEN ACCELERATION. THE DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM. TS WHEN ACCELERATING TO CHANGE LANE OR ENTER THE FREEWAY, THE VEHICLE ALMOST STALLED AND OR DECELERATED. SCC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 LEXUS ES300
    - WORTHINGTON, OH

    TRANSMISSION GETS CONFUSED WHEN SHIFTING INTO AND OUT OF THE LOWER GEARS, THEN SPENDS TOO LONG TRYING TO FIGURE OUT WHAT GEAR TO BE IN. THIS CAUSES DANGEROUS DELAYS IN ACCELERATION, THE EFFECT IS THE SAME AS A MOMENTARY ENGINE STALL. WE HAVE HAD THIS HAPPEN ON SEVERAL OCCASIONS, FREEWAY RAMP ENTRANCES ARE CERTAINLY THE MOST DANGEROUS PLACE THAT THIS HAS OCCURRED. DEALER ACKNOWLEDGES THAT THERE HAVE BEEN COMPLAINTS ABOUT THE SHIFTING DELAYS BUT THEY SAY NO FIX IS AVAILABLE. THIS IS OUR THIRD ES300, THE PREVIOUS MODELS USED A CABLE BETWEEN THE GAS PEDAL AND THE THROTTLE, THIS NEW ONE USES WHAT IS CALLED "FLY BY WIRE", A POSITION SENSOR ON THE ACCELARATOR THAT A COMPUTER IS SUPPOSED TO USE TO FIGURE OUT WHAT TO TELL THE ENGINE AND TRANSMISSION. IT ISN'T WORKING VERY WELL. IF NOT RECTIFIED THIS PROBLEM WILL CERTAINLY LEAD TO A CRASH SOMEDAY, THEN WE'LL GET TO SEE HOW GOOD THE SAFETY EQUIPMENT IS.

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES300
    - OGDEN, UT

    ON A SUNNY DAY AND WHILE IN MOTION, CONSUMER STATES THE DASHBOARD CANNOT BE READ, EVEN WITH SUNSHADES ON. DEALER HAS BEEN NOTIFIED. TS *JG

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 LEXUS ES300
    - DEVON, PA

    SHIFT COMFORT ISSUE EXISTS AT SOMEWHAT PREDICTABLE DRIVING CONDITIONS THAT CAUSE THE DRIVER TO HANDLE THE CAR IN A CAUTIOUS MANNER TO AVOID VEHICLE MALFUNCTION. DT

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES300
    - PALM DESERT, CA

    DASHBOARD HAS BEEN REDESIGNED, AND IT IS EXTREMELY DIFFICULT TO SEE VARIOUS NEEDLE GAUGES WHILE DRIVING DURING THE DAY. AT NIGHT WITH LIGHTS ON, EVERYTHING IS FINE, BUT DURING THE DAY, ESPECIALLY WHEN IT IS SUNNY, IT IS IMPOSSIBLE TO SEE SPEEDOMETER NEEDLE GAUGES. *SC...*AK

    Source: CONSUMER LETTER
  • 2002 LEXUS ES300
    - PALM DESERT, CA

    THE CONSUMER STATES THAT HE CANNOT VIEW THE INSTRUMENT PANEL DURING THE DAYTIME. THE MFR ADVISED THE CONSUMER THAT THE PANEL IS DESIGNED THAT WAY. *MR THE CONSUMER STATES THAT THE WHITE NUMBERS ON THE INSTRUMENTS WERE OKAY, BUT IT IS EXTREMELY DIFFICULT TO SEE THE RED NEEDLE DURING THE DAY LIGHT (UNLESS YOUR IN THE SHADE/OR IN THE EVENING). THE CONSUMER STATES THAT HE IS UNABLE TO TELL THE SPEED OF TRAVEL, WHETHER THE ENGINE IS OVERHEATING, AND/OR THE AMOUNT OF FUEL LEFT. ALSO THE MULTI-INFORMATION DISPLAYS AND THE ODOMETER READINGS ARE BARELY VISIBLE DURING THE DAYLIGHT HOURS. THE CONSUMER STATES THAT HE RECEIVES A STANDARD ANSWER THAT THE INSTRUMENT PANEL IS WORKING AS DESIGNED. *SCC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 LEXUS ES300
    - MONROE TWP., NJ

    I CANNOT READ THE RED DIAL ON THE SPEEDOMETER. DURING DAYLIGHT HOURS, IT FADES AWAY EVEN THOUGH THE PANEL LIGHTS ARE TURNED ALL THE WAY UP. I KEEP UP WITH THE TRAFFIC, NOT KNOWING HOW FAST (OR SLOW) I AM GOING. THIS ONLY HAPPENS DURING DAYLIGHT HOURS, NOT NIGHTTIME. I SPOKE TO LEXUS CUSTOMER SERVICE (MS. YVONNE CHILDS, 800 255 3987) AND TO RAY CATENA LEXUS ABOUT THIS PROBLEM. NOBODY CALLED ME BACK. THIS IS A DANGEROUS SITUATION AND I WOULD LIKE IT TO BE CORRECTED. TS

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES300
    - M, NJ

    WHEN DRIVING DURING DAYLIGHT HOURS WE CANNOT SEE THE RED DIAL ON THE SPEEDOMETER EVEN THOUGH THE INSTRUMENT PANEL LIGHT CONTROL IS TURNED FULLY UP. WE NEVER KNOW HOW FAST WE ARE GOING. WE JUST TRY TO KEEP UP WITH THE TRAFFIC. WE SPOKE TO YVONNE CHILDS AT LEXUS CUSTOMER SERVICE (800 255 3987) WHO WOULD LOOK INTO IT, BUT NEVER GOT BACK TO US. I SPOKE TO ANOTHER SERVICE PERSON, AND HE SAID HE HAS HEARD OF THIS PROBLEM. THIS IS DEFINITELY A MAJOR SAFETY FACTOR THAT MUST BE ADDRESSED AND CORRECTED. NLM

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES300
    - GARLAND, TX

    WHILE DRIVING AT 20MPH AND WITH NO WARNING MAKING A TURN AND VEHICLE WILL STALL. IT WILL BE HARD FOR CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 LEXUS ES300
    - COLUMBUS, OH

    INSTRUMENT GAUGE INDICATORS ARE UNABLE TO READ WHILE DRIVING DURING DAY LIGHT HOURS. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE