2008 LEXUS ES350 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 05/11/17 *BF *CN

TAKATA RECALL I HAVE BEEN WAITING FOR LEXUS TO CALL ME TO FIX THIS FRONT PASSENGER AIRBAG RECALL FOR ALMOST A YEAR, THEY KEEP SAYING THEY HAVE NOT RECEIVED ANY REPLACEMENT PARTS TO DO THE JOB, IS THERE ANYTHING NHTSA CAN DO TO SPEED THINGS UP AS THIS IS COULD BE A LIFE AND DEATH ISSUE. REGARDS, [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

SOME SNOW & ICE ON I82, FROM SUNNYSIDE, WA, (MP 69) TO WEST RICHLAND (MP 96). ENTERING FREEWAY, CAR WOULD ONLY GO 40MPH, ENGINE SURGING LIKE TRANSMISSION STUCK IN 3RD GEAR. TRAFFIC VERY LIGHT. STOPPED AT WEIGH SCALE TO CHECK WHEEL WELLS FOR ICE AS THOUGHT THIS MIGHT BE THE REASON CAR ACTING STRANGE. WELLS COMPLETELY CLEAR. GET BACK ON I82, FIRST UNDERPASS HAS PATCHES OF ICE THAT I CAN SEE. WHEN I GO OVER THE ICE, THE CAR BRAKES HARD BY ITSELF AND THE REAR OF THE CAR SWINGS OUT TO THE LEFT & STARTS TO GO BROADSIDE. I KEEP THE CAR UNDER CONTROL. AS TRAFFIC INCREASES, I PUT MY FLASHERS ON & STAY IN THE RIGHT LANE BECAUSE I CANNOT GET THE CAR TO GO FASTER THAN 40MPH. THE NEXT UNDERPASS, I GET AGAIN HARD BRAKING BY THE CAR AND BROADSIDE SWING INTO THE LEFT LANE. I KNOW IT IS AN ISSUE WITH THE CAR BECAUSE I DID NOT BRAKE. NEXT UNDERPASS I HAVE TO SLOW TO 30MPH TO MAKE SURE THE CAR COMING UP BESIDE ME IS CLEAR BECAUSE I KNOW I WILL SWING TO THE LEFT. I AM NOT ACCELERATING OR BRAKING AND YES, AGAIN AT 30MPH IT BRAKES AND I GO BROADSIDE TO THE LEFT. THIS IS A TERRIFYING TRIP, THERE ARE 4 OR 5 UNDERPASSES & EACH TIME IT'S THE SAME BROADSIDE MOVEMENT WITH AUTO BRAKING BY THE CAR. I EXIT AT MP 69. GOING EASTBOUND ON KENNEDY RD WHERE THERE IS COMPACT SNOW AND ICE, IT WILL NOT GO FASTER THAN 25MPH AND IS SQUIRRELY, BACK END MINOR SWINGING BACK AND FORTH AS AUTO BRAKING IS HAPPENING. NEXT MORNING, TOOK IT TO DEALERSHIP, RAN DIAGNOSTICS, COULD FIND NOTHING WRONG. HAVE 84,500 MILES ON CAR, BOUGHT IT IN OCT 2015, HAD WATER PUMP REPLACED AT SAME DEALERSHIP IN JANUARY 2017. I DROVE THIS CAR LAST YEAR IN SNOW AND ICE AND NEVER EXPERIENCED THIS BUT NOW I WILL NOT DRIVE THIS CAR AGAIN & WE ARE ACTIVELY LOOKING FOR ANOTHER VEHICLE. IF MY 17 YEAR OLD DAUGHTER HAD BEEN DRIVING, SHE WOULD HAVE ROLLED THE CAR. IT IS ONLY BECAUSE OF EXPERIENCE I KNEW TO GENTLY CONTROL THE CAR.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE DURING A CRASH. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE FAILURE MILEAGE WAS 64,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MELTING DASHBOARD I HAVE BEEN ON THE LIST FOR MY VEHICLE'S DEFECTIVE DASHBOARD RECALL SINCE 9/2015. I ALSO COMPLETED THE IN STORE INSPECTION REQUIRED BY THE DEALERSHIP 10/2016. YEAR TO DATE, THE DASHBOARD HAS NOT BEEN REPLACED. IS LEXUS STILL HONORING THIS RECALL?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 03/07/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL - HAVE CONTACTED OUR LEXUS DEALERSHIP FOR 1-1/2 YRS. ACCORDING TO YOUR SITE AND THE DEALERSHIP NO LEXUS AIR BAGS HAVE BEEN REPAIRED. SINCE AGE IS THE CRITICAL FACTOR, OLDER CARS SHOULD BE REPAIRED FIRST. WHEN CAN WE EXPECT OUR 2008 CAR TO BE REPAIRED? WHY HAVE LEXUS DEALERSHIPS NOT RECEIVED ANY REPLACEMENT PART?

TAKATA RECALL. I AM FILING THIS COMPLAINT BECAUSE THE AMOUNT OF TIME TAKEN BY TAKATA AND LEXUS IS IN EXCESS OF THE AMOUNT OF TIME THAT SHOULD BE ALLOWED FOR THIS KIND OF SAFETY MATTER. I SUBMITTED A WRITTEN REQUEST TO THE DEALER, WESTSIDE LEXUS, HOUSTON, TX. AND HAVE MADE SEVERAL PHONE CALLS, INCLUDING ONE TODAY, IN OCTOBER, 2016 I WAS INFORMED THAT THE REPLACEMENT MIGHT BE AVAILABLE IN DECEMBER, 2016 OR JANUARY, 2017. TODAY, I WAS TOLD THAT THEY COULD NOT GIVE ME A DATE AND IT WAS IN THE GOVERNMENT'S HANDS AS TO WHEN TAKATA WOULD SEND THE PARTS TO THEM FOR THE REPLACEMENT. I LIVE IN A HOT AND HUMID AREA OF THE U.S. WHERE AN EARLIER SAFETY INCIDENT IS LIKELY TO OCCUR. I AM REQUESTING GOVERNMENTAL ASSISTANCE TO RECTIFY THIS MATTER AS SOON AS POSSIBLE. THE PROBLEM WAS NOT DUE TO ANY FAULT ON MY PART IT WAS A MANUFACTURING MISTAKE WITH FATAL CONSEQUENCES. TAKATA HAS INSTALLED THOUSANDS OF NEW AIRBAGS IN NEW TOYOTA AND LEXUS VEHICLES BUT HAS NOT PROVIDED A REPLACEMENT FOR MY MODEL TO THE DEALER. IT IS NOW 8 MONTHS SINCE THE RECALL WAS MADE. I AM REQUESTING THE GOVERNMENT REQUIRE PRIORITY FOR DISTRIBUTION TO DEALERS FOR REPLACEMENT OR REASONABLE COMPENSATION TO CUSTOMERS WHO HAVE BEEN DISADVANTAGED DUE TO TAKATA'S UNREASONABLE DELAY.