2009 LEXUS ES350 Complaints

ON TUESDAY, 6/28/11 MY WIFE WAS INVOLVED IN A HEAD ON ACCIDENT. THE VEHICLE IN FRONT OF HER HAD NO BRAKE LIGHTS AND SHE SLAMMED INTO THE BACK OF HIS TRUCK. SHE HAS $9,000 WORTH OF FRONT END DAMAGE AND NONE OF THE AIRBAGS ON HER 2009 LEXUS ES350 DEPLOYED. I FIND THAT TO BE AN ISSUE. DUE TO THAT FACT SHE HAS SUSTAINED A HEAD, NECK, BACK AND KNEE INJURY. I CONTACTED LEXUS OF CHERRY HILL, NJ WHERE THE VEHICLE WAS PURCHASED LESS THEN A YEAR AGO AS A PRECERTIFIED VEHICLE AND WAS TOLD THAT IT DEPENDED ON HOW FAST SHE WAS GOING AT THE TIME SHE HIT, THAT WOULD DETERMINE WHETHER THE AIR BAGS WOULD DEPLOY. A CAR WITH $9,000 FRONT END DAMAGE IN MY OPINION SHOULD HAVE DEPLOYED AN AIR BAG. SOMETHING IS WRONG WITH THIS PICTURE. *TR

WHEN I WAS GOING TO PARK MY CAR IN THE BOX IN FRONT OF THE HOTEL ROOM, I TOUCHED THE ACCELERATOR SLIGHTLY TO ADVANCE THE TWO METERS DISTANT TO BE PROPERLY PARKED, THEN THE ACCELERATOR RUN IN HIGH SPEED THE BRAKES DID NOT RESPOND. TO REDUCE THE IMPACT, I TURNED THE WHEEL TO THE RIGHT AND CRASHED INTO THE HOTEL WALL. PEOPLE FROM LEXUS IS MAKING AN INVESTIGATION. THE QUESTION IS HOW CONFIDENT IS THAT INVESTIGATION. THE CAR WAS CHECK THE DAY BEFORE FOR 15,000 MILES CHECK. I LIVE NOW IN DURANGO, MEXICO AND JUST CAME TO HAVE MY CAR CHECKED.

TL*THE CONTACT OWNS A 2009 LEXUS ES350. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT COULD SMELL FUEL INSIDE THE VEHICLE. THE CONTACT STATED THE SMELL WAS ALSO NOTICEABLE WHEN OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THEY COULD NOT DIAGNOSE THE FAILURE BUT ALSO SMELLED THE FUEL. THE CONTACT CONTINUED TO SMELL THE FUEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THEY WOULD CONTACT THE MANUFACTURER TO HAVE ANOTHER TECHNICIAN INSPECT THE VEHICLE. THE CONTACT STATED THE DEALER PROVIDED A RENTAL VEHICLE AND WAS WAITING FOR A RESPONSE FROM THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 15,100. UPDATED 08/31/11

TL*THE CONTACT OWNS A 2009 LEXUS ES 350. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. HE MENTIONED THAT THE FAILURE WAS A SAFETY HAZARD BECAUSE THE DEFECT MADE IT IMPOSSIBLE FOR HIM TO SEE MORE THAN 100 FT DOWN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY WERE UNABLE TO DO ANYTHING BECAUSE THE LIGHTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

ON THE EVENING OF DECEMBER 13, 2010, VICTIM LEFT HIS CAR RUNNING IN HIS GARAGE. THE CAR HAS A "SMART KEY" WHICH IS A REMOTE KEY-FOB. THIS MEANS THAT HE DOES NOT HAVE TO TURN A KEY TO TURN THE IGNITION ON AND OFF. INSTEAD, THE CAR TURNS ON AND OFF BY PRESSING THE SAME BUTTON ON THE DASH BOARD. HE MUST HAVE FORGOTTEN TO TURN THE CAR OFF. HE THEN WENT TO SLEEP AND SUFFERED CARBON MONOXIDE POISONING DURING THE NIGHT. HE WAS FOUND UNCONSCIOUS ON THE FLOOR THE NEXT MORNING. THE CAR WAS STILL RUNNING. THE VICTIM WAS TAKEN TO THE HOSPITAL, WHERE HE IS IN THE ICU AND SEDATED.

LEXUS 2009, MODEL ES350. ALL WINDOWS AND SUNROOF OPEN BY THEMSELVES AT THE SAME TIME AT DIFFERENT OCCAISONS. VEHICLE HAS BEEN BROUGHT AND LEFT AT KEYES LEXUS IN VAN NUYS, CA. NUMEROUS TIMES TO CORRECT FROM BEGINNING OF MY PURCHASE. THEY FAILED TO CORRECT THE PROBLEM TO THIS DATE AFTER PROMISSING TO DO SO. THE DANGER EXISTS IF THIS HAPPENS WHILE DRIVING, IT COULD CAUSE AN ACCIDENT. *TR

LEXUS 2009, MODEL ES350 SECURITY SYSTEM GOES OFF BY ITSELF AT ODD HOURS ALL WINDOWS AND SUNROOF OPEN BY THEMSELVES AT THE SAME TIME ON DIFFERENT OCCASIONS. NOW TOYOTA IS REPLACING ALL COMPUTERS THAT RELATE TO THIS ELECTRICAL PROBLEM. THE VEHICLE HAS BEEN AT THE SERVICE DEPARTMENT OVER A WEEK. *TR

2009 LEXUS 350. CONSUMER WRITES REGARDING LEXUS RECALL FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDAL AND CHANGE TO COMPUTER FOR ENGINE SHUT DOWN *TGW THE CONSUMER WAS NOT SATISFIED WITH THE RECALL MODIFICATIONS THAT WERE PERFORMED. THE CONSUMER ALSO STATED THE FLOOR MATS WERE NOT REPLACED AS HE WAS TOLD THEY WOULD BE. THE CONSUMER STATED THE PEDAL WAS TOO SHORT AND HIS FOOT COULD SLIP OFF THE END AND BECOME LODGED UNDER THE PEDAL. *JB

TL*THE CONTACT OWNS A LEXUS ES 350. THE CONTACT STATED THAT THE DRIVER WAS TURNING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED, JUMPED A CURB AND HIT A PARKED VEHICLE. THERE WAS A MINOR INJURY AS A RESULT OF THE ACCIDENT (SOMEONE IN ANOTHER VEHICLE). THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). A POLICE REPORT WAS FILED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER WHO STATED THAT SOMEONE WOULD GET BACK WITH HIM. THE CONTACT WAS CURRENTLY AWAITING THE CALL BACK. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

ON JULY 22, 2010 I HAD BEEN TRAVELING FROM CAPE COD AND WAS ON I84 USING MY CRUISE CONTROL ON MY 2009 LEXUS ES, SET TO 64 MPH. I WOULD CANCEL IT BY PUSHING THE LEVER TOWARDS ME WHEN TRAFFIC GOT HEAVY AND PUSH "RESUME" WHEN I HAD AN OPEN ROAD. AFTER TRAVELING ABOUT 210 MI AND USING IT IN THE ABOVE MANNER IT WOULD NOT RESUME AS BEFORE. THE CAR WOULD SURGE AND ACCELERATE TO OVER 75 MPH. I HAD TO CANCEL THE CRUISE FOR IT TO STOP ACCELERATING BECAUSE IT WAS NOT STOPPING. I WAS NOT USING THE PEDALS AT ANY TIME. I TRIED IT TWICE. THE SAME THING HAPPENED. I THEN TURNED OFF THE CRUISE ENTIRELY AND DIDN'T USE IT AGAIN. *TR