2009 LEXUS ES350 Complaints

I TOO AM HAVING THE SAME PROBLEM WITH THE THUMPING NOISE FROM THE TRUNK AREA. I NOTICE WHEN I TAKE OFF FROM A DEAD STOP IT SOUNDS LIKE A THUMP NOISE RIGHT WHEN YOU TAKE OFF. IT MUST BE THE FUEL TANK AND I NOW SEE THAT OTHERS ARE HAVING THIS SAME PROBLEM. THIS CANNOT BE NORMAL??> *TR

HAVE A PROBLEM WITH THE GAS TANK ON THE CAR. WHEN IT IS FULL AND I STOP AND THEN DRIVE AWAY I HEAR A THUMPING NOISE FROM IT. ONLY HEAR IT WHEN THE TANK IS FULL AT 1/2 I DON'T HEAR IT. I AM CONCERNED BECAUSE IT IS THE GAS TANK. HAD IT TO THE DEALER AND WAS TOLD IT WAS A NORMAL THING. I WAS TOLD THEY HAD FILLED UP 3 CARS OF THE SAME MODEL CAR AND IT WAS NOTICED IN THEM..AFTER ALL WE ARE DEALING WITH GAS.. *TR

I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE DRIVER'S CONTRIBUTION TO UNINTENDED ACCELERATION (UA) DUE TO PROGRAMMING CODE ERROR. I AM DRIVING AT 40 MPH. I SEE SIGNAL LIGHT TURNING RED. I TOOK MY FOOT OFF ACCELERATOR. THE CAR IS COASTING. WHEN SPEED REACHED 20 MPH, THE CAR SUDDENLY STARTED ACCELERATING. I STEPPED ON THE BRAKE. CAR STARTED SLOWING DOWN. I REPORTED THIS TO LEXUS HEADQUARTER ON 03-01-10 (LEXUS INCIDENT.) I WAS ASKED TO DROP OFF MY CAR AT DEALER ON 03-30-2010 SO THAT FIELD TECHNICAL SPECIALIST CAN INVESTIGATE. I WAS ASKED TO PICK UP MY CAR ON 03-31-10. I REQUESTED COPY TECHNICIANS FINDINGS AND REPORT. AS PER TECHNICIAN'S REPORT, "WE WERE ABLE TO DUPLICATE HIS CONCERN. WHAT IS HAPPENING IS THAT AS THE VEHICLE SLOWS DOWN THE TORQUE CONVERTER LOCK UP IS TURNING OFF. THIS REDUCES THE AMOUNT OF ENGINE BRAKING AND GIVES THE FEELING THAT THE VEHICLE HAS SPED UP. WE COMPARED THIS TO ANOTHER ES350 AND IT HAS THE SAME CHARACTERISTICS. NO REPAIRS MADE, VEHICLE IS OPERATING AS DESIGNED." I WROTE LEXUS HEAD-QUARTER AGAIN SAYING, "THIS IS NOT A FEELING I EXPERIENCED. IT IS A REAL ISSUE. I NOTICED SPEEDOMETER READING RISING." I RECEIVED A PHONE CALL FROM LEXUS HEADQUARTER INDICATING THERE IS NOTHING MORE THEY CAN DO. I ASKED, "CAN YOUR TECHNICIAN REPEAT THE TEST WITH ME IN THE CAR WITH HIM?". THEY SAID, "IT IS NOT NECESSARY". SINCE MY FOOT WAS NOT ON ACCELERATOR OR BRAKE WHEN CAR STARTED ACCELERATING, I SUSPECT PROGRAMMING CODE ERROR. MY CAR WAS ALREADY REPAIRED DURING SAFETY RECALL BY LEXUS SOME TWO MONTHS AGO. SO, THIS IS NOT A STUCK ACCELERATOR ISSUE. I REQUEST YOUR ASSISTANCE IN HAVING LEXUS REPEAT THIS TEST WITH ME INSIDE THE CAR TO WITNESS THEIR TEST. THEY HAVE REFUSED TO DO THIS. CAR WAS PURCHASED BRAND NEW FROM STERLING MCCALL LEXUS, HOUSTON IN DECEMBER 08. IT IS LEXUS 2009, ES 350. CAR IS BARELY USED SINCE WE BOUGHT IT 16 MONTHS AGO. IT HAS 3,300 MILES ON IT. ALL ROUTINE REQUIRED MAINTENANCE WAS PERFORMED BY DEALER. *TR

TL*THE CONTACT OWNS A 2008 LEXUS ES350. ON FEBRUARY 9, 2010, WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS WITH HIS FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED. HE ATTEMPTED TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET BUT THE VEHICLE DID NOT STOP AND COLLIDED INTO A WALL. THE DRIVER WAS NOT INJURED BUT THE PASSENGER DID SUSTAIN INJURIES TO THE MOUTH AND UPPER BODY. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000. THE CONSUMER IS REQUESTING THE FINDINGS ON THE VEHICLE. UPDATED EVOQ 10/13/10 THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPDATED 02/25/11

2009 LEXUS ES350, VEHICLE ACCELERATED. *BF THE CONSUMER STATED HE ACCELERATED TO PASS ANOTHER VEHICLE AND WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, THE VEHICLE ACCELERATED UP TO 80 MPH, BEFORE IT RESUMED NORMAL OPERATION. THE VEHICLE WAS REPAIRED UNDER RECALL ON MARCH 26, 2010. THE CONSUMER STATED THE VEHICLE IS STILL NOT OPERATING CORRECTLY.*JB

2009 LEXUS 350. CONSUMER STATES BRAKE FAILURE WHICH CAUSING A MULTI CAR ACCIDENT. *TGW THE CONSUMER STATED HE APPLIED THE BRAKES, BUT THE VEHICLE DID NOT STOP AND SUBSEQUENTLY HE HIT ANOTHER VEHICLE. THE CONSUMER STATED HE DID RECEIVE A RECALL NOTICE. *JB

MY WIFE AND I EXPERIENCED AN UNCONTROLLABLE RUNAWAY OF OUR NEW (3 WEEKS OLD AND LESS THAN 200 MILES) LEXUS ES-350 CAR ON 09/27/2009. THE CAR WAS TOTALED. AT TIME, BOTH POLICE AND AMBULANCE WERE CALLED. AND WE WERE SENT TO THE NEARBY SHADY GROVE HOSPITAL FOR CHECKUP AND TREATMENTS. INITIALLY, I THOUGHT IT COULD BE BECAUSE I MISTAKENLY PRESSED THE GAS PEDAL, INSTEAD OF THE BRAKE, WHEN I TRIED TO SLOW DOWN THE CAR PREPARING TO MAKE A LEFT-HAND TURN ONTO RT. 28. NOW, AFTER I READ ALL THE RECENT TOYOTA/LEXUS ACCIDENT NEWS REPORTS, WHICH SPECIFICALLY INVOLVED THE LEXUS ES SERIES, I BEGIN TO BELIEF IT WASN'T THE CASE. AND IN FACT, IT WAS AN UNCONTROLLABLE RUNAWAY CAR, AT THE TIME. BECAUSE OTHERWISE I WOULD HAVE NATURALLY SLOWED DOWN THE CAR AT THE INTERSECTION AND PREPARED TO MAKE THE TURN. THEREFORE, I SHOULDN'T BE THE ONE WHO CONTRIBUTED TO THE ACCIDENT; ALSO CONSIDERING THE FOLLOWING:(1) I'M AN EXPERIENCED DRIVER, AND HAVE DRIVEN ALL KIND OF BRAND AND SIZES OF CARS, AND UNDER VARIOUS WEATHER AND ROAD CONDITIONS SINCE 1962; (2) THE ACCIDENT HAPPENED ON THE GREAT SCENECA HWY IN GAITHERSBURG. I'VE BEEN LIVING IN THIS SPECIFIC AREA SINCE 1974; AND GOING THROUGH ALL THE COMMUNITY CHANGES AND EXPANSIONS, INCLUDING NEW ROAD STRUCTURES, AND TRAFFIC PATTERNS; (3) I'VE A SUPERIOR DRIVING RECORD; AND A 20/20 VISION. *TR

GAS PEDAL GOT STUCK ON A RECALLED LEXUS LEADING TO A CRASH, AFTER THE RECALL WORK WAS DONE BY THE DEALERSHIP. *TR

I OWN A LEXUS ES 350, 2009 AND RECEIVED A RECALL NOTICE FOR THE ?MAT? PROBLEM. I NEEDED OTHER MAINTENANCE DONE AND BROUGHT IT OVER TO THE LEXUS DEALER. MY SERVICE MANAGER SAID TO BE ON THE SAFE SIDE HE WOULD HAVE THE RECALL WORK ON THE ACCELERATOR/BRAKE SITUATION FIXED. I THANKED HIM. IT TURNED OUT THAT TWO DAYS LATER I DID RECEIVE THE SECOND LETTER SO I WAS GLAD IT WAS FIXED. ABOUT TWO WEEKS LATER ON MARCH 12, 2010 THE CAR WAS STARTED BY ME AND PUT IN REVERSE. THE EMERGENCY BREAK ENGAGED BY ITSELF. THE BREAK WAS TAPPED AND THE BREAK DISENGAGED. THIS HAPPENED ONCE IN THE MORNING. THE CAR WAS THEN FINE UNTIL THAT SAME EVENING WHEN MY HUSBAND WAS BACKING THE CAR OUT OF A FRIEND?S DRIVEWAY ONTO A BUSY STREET. AGAIN THE EMERGENCY BREAK SELF ENGAGED. AND THERE WAS ONCOMING TRAFFIC. IT WAS AN UNPLEASANT SITUATION. MY HUSBAND AND I WHEN WE PARK HAVE NOT USED EMERGENCY BRAKES FOR ABOUT 10 YEARS. WE KNOW IT WAS NOT ON EITHER TIME. WE ALSO KNOW WE DID NOT STEP ON IT AS WE STARTED THE CAR AND BACKED OUT. THOUGH NOTHING CAME OF THIS, IT DID POSE A POTENTIAL ACCIDENT. *TR

TL*THE CONTACT OWNS A 2009 LEXUS ES350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPACE SHE APPLIED THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. IN ORDER TO STOP THE ACCELERATION THE CONTACT HAD TO APPLY HARD PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FLOOR MAT CAUSED THE ACCELERATION AND THEY WERE REPLACED. THE VIN WAS NOT AVAILABLE.THE FAILURE MILEAGE WAS AT 2000 AND THE CURRENT MILEAGE IS 4800. THE VIN WAS UNAVAILABLE.