2009 LEXUS ES350 Complaints

TL*THE CONTACT OWNS A 2009 LEXUS ES350. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKES, HE NOTICED THAT THE BRAKE PEDAL HAD FALLEN TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE BRAKE BOOSTER AND MASTER CYLINDER SEALS REPLACED. THE CONTACT NOTICED PREVIOUSLY THAT THE VEHICLE HAD TRAVELED OVER A ROUGH SURFACE 2 TO 3 MINUTES PRIOR TO THE FAILURE. THE CURRENT MILEAGE WAS 6000 AND THE FAILURE MILEAGE WAS 4000.

MY VEHICLE LEXUS ES350 (2009) IS UNDER RECALL FOR SAFETY AS IT GAS PEDAL IS GETTING STUCK IN SOME CASES. I HAD DIFFICULT TIME FOR LEXUS TO TAKE CARE AND TO FIX THIS PROBLEM. BUT I WANT TO REPORT THAT LEXUS DOES STILL NOT OWN ITS RESPONSIBILITY. I HAD CALLED LEXUS ON FEB 19, 2010, TO CHECK ON THE STATUS OF THE RECALL REPAIR. I WAS TOLD: "CAR IS SAFE TO DRIVE AND THAT 'IT IS NOT A SAFETY RECALL." THIS WAS TOLD TO ME REPEATEDLY, EVEN THOUGH I KEPT TELLING THE LEXUS PERSON THAT THEIR OWN WEBSITE IS SAYING CONTRARY TO HER CLAIM. I THINK IT IS VERY MISLEADING --TELLING CUSTOMERS THAT VEHICLE IS SAFE TO DRIVE; AND THIS IS NOT A SAFETY RECALL BUT VOLUNTARY RECALL BY THE COMPANY. I HAVE GOT MY VEHICLE FIXED. BUT I AM SURPRISED AT THE COMPANY'S STYLE OF MISLEADING CUSTOMERS. *TR

TL*THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED HE TOOK HIS VEHICLE IN FOR THE REMEDY ON THE ENTRAPMENT PEDAL AND HE DID NOT REALIZED THAT THEY WOULD SHORTENED THE ACCELERATOR PEDAL. HE IS DISAPPOINTED IN THE RESULTS AND WHAT THEY DID TO THE PEDAL HE IS NOT COMFORTABLE DRIVING THE VEHICLE. THE TOYOTA MANUFACTURER AND DEALER DID NOT INFORM HIM OF EXACTLY WHAT THE FIX WOULD BE ON THE VEHICLE. THE TOYOTA MANUFACTURER INFORM HIM THAT NHTSA SAID IT WAS ACCEPTABLE FOR THEM TO CUT THE ACCELERATOR PEDAL OFF. THE DEALER ALSO STATED THEY CANNOT MODIFY THE PEDAL. THE FAILURE MILEAGE WAS 3,000.

TL*THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ENTERING THE HIGHWAY. A SUDDEN INCREASE OF ACCELERATION CAUSED THE SPEED TO INCREASE TO OVER 60 MPH. THE BRAKES WERE DEPRESSED AND THE VEHICLE SLOWED DOWN. THE VEHICLE CONTINUED IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT IS WAITING ON A RESPONSE FROM THE DEALER FOR THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,500.

LEXUS RECALL ON ES 350 I TOOK MY LEXUS IN TO THE DEALER FOR THE RECALL ACTION I WAS TOLD THAT A ACCELERATOR OVERRIDE SYSTEM WAS INSTALLED AND IF THE GAS PEDAL AND THE BRAKE WAS APPLIED THE ENGINE WOULD SHUT OFF. I FEAR THAT THIS IS UNSAFE DUE TO THE LOSS OF POWER STEERING AND POWER BRAKING. *TR

POOR BRAKE PERFORMANCE SINCE I TOOK DELIVERY, 5/1/09 LEXUS E 350 2009. DEALER INSPECTED IT & SAID BRAKES WERE NORMAL. I HAVE DRIVEN HUNDREDS OF VEHICLES IN MY LIFE.......NONE FELT LIKE THIS. *TR

TL* THE CONTACT OWNS A 2009 LEXUS ES350. WHILE THE CONTACT WAS ATTEMPTING TO BRAKE THE CONTACT NOTICED THAT THE VEHICLE HAD BEGUN TO SHAKE AND VIBRATE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 2500.

2009 LEXUS ES-350 HAD SUDDEN ACCELERATION WHICH WAS OUT OF CONTROL IN MAY 2009. I HAD BROUGHT THIS CAR BACK TO LEXUS DEALERSHIP AT SOUTHFILED, MI WHO SAID IT WAS NOT AN ISSUE. *TR

FAILURE OF AIRBAGS TO DEPLOY IN A HEAD-ON COLLISION ON OCTOBER 24, 2009 INVOLVING MY 2009 LEXUS ES 350. DAMAGE ESTIMATES FROM THE INVOLVED INSURANCE COMPANY TOTAL OVER $15,000.00 FOR ALL FRONTAL DAMAGE WHICH INTRUDES INTO THE ENGINE COMPARTMENT. ESTIMATES WHICH ARE OVER $15000.00 INDICATE THAT THE AIRBAG SENSORS ARE BEING REPLACED, BUT THERE IS NO CHARGE INDICATED FOR THE SENSOR REPLACEMENT WHICH LEXUS IS PROBABLY DOING AT NO CHARGE. THIS MEANS THAT THE DAMAGE OF $15,000.00 ARE FOR PARTS AND WORK OTHER THAN THAT INVOLVING THE FRONT AIRBAG SENSORS REPLACEMENT. INJURIES SUSTAINED BY FRONT SEAT PASSENGERS. DRIVER IS BEING TREATED FOR A CLOSED HEAD INJURY/CONCUSSION AND PASSENGER IS BEING EVALUATED FOR CONCERNS OF DIZZINESS, RIGHT HIP PAIN AND A POSSIBLE NECK INJURY. *TR

TL* THE CONTACT OWNS A 2009 LEXUS ES350. AT A STOP SIGN HE SLIGHTLY RELEASED THE BRAKE AND SLIGHTLY PRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HAD SUDDENLY LURCHED FORWARD. HE WAS ABLE TO SAFELY AVOID A CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 8780.