2008 LEXUS ES350 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" - WE LIVE IN FLORIDA AND DROVE THE VEHICLE TO DENVER, COLORADO ON JUNE 28, 2016 ARRIVING JULY 1, 2016. WE RECEIVED THE NOTICE (FORWARDED VIA US MAIL TO OUR ADDRESS IN DENVER) REGARDING THE AIRBAG RECALL ON OR AROUND JULY 25, 2016. WE CONTACTED LEXUS IMMEDIATELY THEREAFTER AND WAS TOLD A CASE MANAGER WOULD CALL US BACK WITHIN 2-3 BUSINESS DAYS. WE RECEIVED A CALL ON OR AROUND AUGUST 1, 2016 AND SPOKE WITH A CASE MANAGER, "ZANDRA". SHE REITERATED THE INFORMATION FOUND IN THE NOTICE AND INFORMED US THAT A RENTAL VEHICLE COULD BE MADE AVAILABLE IF NEEDED AND WE WOULD BE REIMBURSED FOR THIS VEHICLE. WE INFORMED ZANDRA THAT SINCE WE WERE IN COLORADO AT THIS TIME, IT WOULD BE IMPOSSIBLE TO DRIVE THE CAR WITHOUT SOMEONE IN THE PASSENGER SEAT DURING THIS TIME AND WE DID NOT WANT TO DRIVE THIS CAR HOME WITH THIS CURRENT RECALL IN PLACE. ZANDRA DID NOT GIVE US ANY OTHER OPTION FOR US AT THIS TIME. WE AGAIN CALLED THE LEXUS CUSTOMER ASSISTANCE (800-255-3987) ON AUGUST 4, 2016 AND SPOKE TO "MICHAEL". WE INFORMED MICHAEL OF OUR PREVIOUS CONVERSATION WITH ZANDRA AND REQUESTED WE SPEAK TO HER. WE INFORMED MICHAEL OF OUR SITUATION AND INFORMED HIM THAT HAVING A RENTAL CAR DOES NOT ALLOW US TO GET OUR CURRENT CAR HOME. WE REQUESTED THAT IN LIEU OF A RENTAL CAR WE WOULD PREFER TO HAVE THE CAR SHIPPED BACK TO OUR FLORIDA ADDRESS WHERE WE HAVE A SECONDARY CAR TO USE. THIS WOULD BE A CHEAPER ALTERNATIVE FOR LEXUS THAN GIVING US A VEHICLE RENTAL FOR MONTHS. WE WERE INFORMED BY MICHAEL THAT WE WOULD HAVE TO WAIT ANOTHER 3 BUSINESS DAYS (PLUS THE WEEKEND) TO RECEIVE A CALL BACK FROM ZANDRA. WE INFORMED MICHAEL THAT WE HAD TO LEAVE COLORADO NO LATER THAN AUGUST 30TH AND NEED TO HAVE THIS ADDRESSED BUT HE WAS UNABLE TO PROVIDE ANY ADDITIONAL HELP OR INFORMATION. WE ARE NOW STUCK IN COLORADO ON BUSINESS WITH AN UNSAFE VEHICLE FOR THE REMAINDER OF OUR STAY.

MY CAR PAINT JOB START PEELING A YEAR AND I/2 AGO WENT TO LEXUS NORTHSIDE REPORT IT ALSO REPORT IT TO THE MAIN OFFICE THE ANSWER TO THAT WAS THEY CAN:T DO ANYTHING ABOUT IT WHAT I CAN"T BELIVE IS LEXUS DO NOT STAND BY THERE CARS ANY MORE .I GUESS NEW PEOPLE IN THE OFFICE THAT SEE THINGS DIFFERENT THEM THE OLD LEXUS OWNERS.I USE TO TELL PEOPLE ABOUTH LEXUS ALL THE TIME BUT NOW I DON"T .LEXUS YOU LET ME DOWN I STILL CAN NOT BELIVE YOU DON"T STAND BEHINE YOUR CARS.I WOULD LIKE TO KNOW HOW YOU WOULD FEEL IF YOU SPEND 30.000 ON A CAR THAT"S PEELING IT LOOKS BAD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/13/16 *BF *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ UPDATED 09/28/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE PERIOD FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. THE VIN WAS NOT AVAILABLE.

THE SET BET LIGHT CAME ON .. WHN I TURN THE CAR OFF IT GOES OFF THEN IN A DAY OR TWO IT CAMES BACK ON TOOK IT TO LEXUS THEY THEY CHARGE ME 280$ JUS TO TELL ME THAT THEY DON'T NO Y THE LIGHT OR THE VSC LIGHT CAME ON AN THE AIR BAG LIGHT CAME ON...

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.