2007 LEXUS ES350 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE PERIOD FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON 7/18/16 APPROXIMATELY 1655 I CONTACTED STERLING MCCALL LEXUS, HOUSTON TEXAS REQUESTED AN ALTERNATIVE TRANSPORTATION OPTION OR A LOANER VEHICLE DUE RECALL OF FRONT PASSENGER AIRBAG INFLATOR, AND ALSO STATING THAT I WAS IN ZONE A. NON-USE OF THE PASSENGER FRONT SEAT IS NOT AN OPTION FOR ME AND MY FAMILY. I WAS INFORMED THAT NO LOANER OR REPLACEMENT VEHICLE WOULD BE OFFERED UNTIL PARTS ARE AVAILABLE . REPRESENTATIVE STATED THAT THIS INFORMATION WAS PER SERVICE MANAGER (LARRY). I REQUESTED TO SPEAK TO LARRY AND WAS TRANSFERRED AND A VOICE MESSAGE WAS LEFT. I AM SCHEDULED TO DRIVE OUT OF TOWN WEDNESDAY AND WILL NEED A VEHICLE TO ACCOMMODATE 5 PASSENGERS.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ENGINE MAKES A TICKING NOISE AT STARTUP BECAUSE OF DEFECTIVE VVT-I GEARS. LEXUS IS AWARE OF THE ISSUE (SB0028-09R2) BUT REFUSES TO ISSUE A RECALL FOR THE PROBLEM. THE PROBLEM CAN CAUSE THE CAR TO SUDDENLY LOSE ALL POWER WHILE DRIVING LEADING TO A CRASH.

THE TRANSMISSION SLIPS BETWEEN GEARS. WHEN YOU ARE DRIVING THE CAR WILL NOT ACCELERATE OR DECELERATE FOR ABOUT 20 SECONDS. IT'S EXTREMELY DANGEROUS BECAUSE YOU LOSE YOUR ABILITY TO AVOID DANGEROUS SITUATION. TOYOTA IS AWARE OF THE PROBLEM, BUT REFUSES TO ISSUE A RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED AND THE EXTERIOR LIGHTING DIMMED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED; HOWEVER, THE DETAILS OF THE DIAGNOSTIC AND SERVICE COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. AFTER THE VEHICLE WAS PLACED INTO THE PARK POSITION, IT INDEPENDENTLY REVERSED WITHOUT WARNING. THE CONTACT WAS STRUCK BY THE FRONT DRIVER SIDE DOOR, WHICH CAUSED THE VEHICLE TO STOP. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.