2007 LEXUS ES350 Complaints
View complaints related to 2007 LEXUS ES350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2007 LEXUS ES350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2007 LEXUS ES350- ALEXANDRIA, VA
EXPERIENCED THREE INSTANCES OF UNINTENDED ACCELERATION. THE THIRD INSTANCE OF UNINTENDED ACCELERATION WAS EXTREMELY DANGEROUS AND BRAKES WOULD NOT STOP THE ACCELERATION AND FORWARD MOMENTUM. HAD TO PUT THE CAR INTO NEUTRAL TO STOP THE FORWARD MOVEMENT WHILE APPLYING THE BRAKES. IT STILL TOOK APPROXIMATELY 10 SECONDS FOR THE THROTTLE ACCELERATION AND SPINNING TIRES TO STOP. FLOOR MATS WERE ORIGINAL LEXUS INSTALLED CARPET MATS AND CHECKED TO SEE THEY WERE PROPERLY INSTALLED, AND THEY WERE. AFTER THE FIRST INSTANCE OF THE UNINTENDED ACCELERATION, I WAS DILIGENT IN ENSURING MY FOOT WAS IN THE MIDDLE OF THE BRAKE PEDAL AND NOT INADVERTENTLY ON THE ACCELERATOR. THE FACT THAT IT OCCURRED TWO MORE TIMES, WITH THE LAST INSTANCE BEING QUITE SEVERE WHILE I PROPERLY APPLIED THE BRAKES POINT TO A PROBLEM WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. REPORTED THE INCIDENT TO LEXUS AND ALLEGEDLY THEY WILL INVESTIGATE. I NEVER RECEIVED ANY RECALLS ON THIS VEHICLE FROM LEXUS AND HAD THE VEHICLE SERVICED EVERY 5K MILES AND THE DEALERSHIP NEVER MENTIONED NOR TOOK ACTION ON THE RECALL SPECIFIED IN NHTSA CASE NUMBER 09V388000.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- CARLSBAD, CA
TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07E082000 (EQUIPMENT) AND 09V388000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES350- NORWALK, CA
WHILE DRIVING, SOMETIMES, 'DOOR OPEN' ICON SHOWS RIGHT FRONT DOOR OPEN AND ALL DOORS UNLOCK, EVEN THOUGH THE DOORS ARE PROPERLY LOCKED. I STOP THE CAR, RE-CLOSE THE RIGHT FRONT DOOR AND MOVE ON. IT HAPPENS OFTEN. FIRST I NOTICED IN JUNE 2015. TOOK THE CAR FOR REPAIR AT LEXUS. PROBLEM PERSISTS.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- HILDEBRAN, NC
MELTING DASH. DASH IS CHIPPING AWAY ALSO AND IS STICKY AND WHEN TOUCHED , LEAVES BLACK RESIDUE ON WHATEVER TOUCHES IT. GIVES OFF A BLINDING GLARE AT CERTAIN TIMES.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- CHARLES TOWN, WV
EXTERIOR LIGHTS ON LOW BEAM INTERMITTENTLY GO OFF, FIRST ONE SIDE THEN SOMETIMES THE OTHER, I WAS ONCE TRAVELING ON THE INTERSTATE AT NIGHT 70 MPH AND THEY BOTH WENT OUT. ONCE I PULLED OVER AND TURNED THEM ON AND OFF SEVERAL TIMES THEY CAME BACK ON AND ABOUT 10 MILES DOWN THE ROAD THE RIGHT ONE WENT OUT AGAIN. THIS HAS BEEN GOING ON FOR ABOUT 6 MONTHS. MY MECHANIC REPLACED THE BULBS AND CHECKED FUSES. IT'S STILL HAPPENING. ODDLY, WHEN THE HEADLIGHT GOES OUT THE INDICATOR LIGHT ON THE DASH DOESN'T LIGHT UP EITHER. SOMETIMES I'D DROVE THE CAR INTO WORK AND SOMEONE WOULD SAY I HAVE A HEADLIGHT OUT AND I'D TAKE IT TO MY MECHANIC (WHICH HAPPENED MORE THAN I CAN SAY) AND THEY WOULD BE FINE, UNTIL THE NEXT TIME. THIS IS A SERIOUS SAFETY ISSUE AND I'M NOT SURE IF MY CAR WILL PASS THE ANNUAL INSPECTION. THERE'S ONLY 81,000 MILES.
Source: NHTSA WEB SITE -
-
2007 LEXUS ES350- NORWALK, CA
WHEN TURNING, THE 'DOOR OPEN' LIGHT COMES ON AND ALL FOUR DOORS UNLOCK. THIS HAS BEEN HAPPENING FOR ABOUT 2 WEEKS. BEFORE THIS, ONLY LIGHT WILL COME.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- FORT LAUDERDALE, FL
I WAS DRIVING AND PULLED UP NEXT TO ANOTHER CAR AS I PULLED OFF THE HIGHWAY, WHEN THE DRIVER MOTIONED TO ME FOR DIRECTIONS I IMMEDIATELY TRIED TO ROLLED THE WINDOW DOWN TO SPEAK TO RGE PERSON. THE PASSENGER SIDE WINDOW MAKES A POPPING SOUND AND SOUNDS LIKE IT JUMPS OUT OF THE TRACK. THIS PREVENT OPENING AND CLOSING THE WINDOW. I JUST PURCHASED THE CAR FROM JM LEXUS AND NOW TOLD. HAVE TO PAY OVER $800 TO REPAIR IT. I HAD A BAD EXPERIENCE WITH THE SALESMAN WHEN WE MADE THE PURCHASE WHICH MADE ME SWEAR OFF PURCHASING ANOTHER VEHICLE THROUGH THEM OR EVEN RECOMMENDIBG THEM. THIS IS MY THIRD PURCHASE THROUGH THEM I SHOULD HAVE LISTENED TO MY INSTINCT. . I PARKED MY CAR IN PARKING GARAGE OR ON THE STREET. WHEN I RETURN I NOTICED THE INTERIOR DASH MELTS AND PEELS WHEN THE TEMPERATURE RAISES.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- LARGO, FL
MELTING DASHBOARD-HAVE ASKED IT TO BE REPLACED SEVERAL TIMES. THE FIRST COUPLE OF TIMES I WAS TOLD IT WASN'T COVERED. YESTERDAY I WAS TOLD IT IS COVERED BUT COULD TAKE YEARS TO GET THE PARTS IN. I'VE BEEN ASKING ABOUT IT FOR SEVERAL YEARS AND NOW THE REFLECTION FROM THE GOOEY MELTING DASH IS OBSCURING MY VISIBILITY ON SUNNY DAYS. I LIVE IN FLORIDA SO MOST DAYS ARE SUNNY DAYS. NOTHING HAS HAPPENED YET BUT I DON'T WANT TO WAIT FOR A CRASH TO GET IT REPAIRED.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- THEODORE, AL
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT ALL THE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES350- UPPER MARLBORO, MD
THE CAR ACCELERATION IS OUT OF CONTROL. THIS HAS BEEN GOING ON FOR 4 YEARS NOW. MY CAR WAS 2 YEARS OLD WHEN IT STARTED. I HAVE TAKEN THE CAR TO SEVERAL LEXUS DEALERSHIPS AND THEY PLAYED AS IF I WAS CRAZY OR IF I WAS IMAGINING THE PROBLEM. MY DAUGHTER AND I WAS ALMOST EJECTED FROM THE CAR WHILE I WAS TRAVELING AT A HIGH RATE OF SPEED. THE CAR CAUSED US TO HIT OUR HEADS AGAINST THE WINDSHIELD. I'M TERRIFIED OF DRIVING THE CAR BUT I HAVE NO OTHER MEANS OF TRANSPORTATION. THE HEAD MECHANIC AT AN ALEXANDRIA LEXUS TOLD ME THAT THIS HAS HAPPENED REPEATED ON MY MAKE AND MODEL OF CAR. HE SAID, AT ONE POINT LEXUS WAS FIXING THE CAR BUT HAVE SINCE STOPPED. I TOLD HIM THIS WAS NOT FAIR TO ME. I FEEL MY LIFE AND MY FAMILIES LIFE IS IN DANGER. I PAID LOTS OF MONEY FOR WHAT IS SUPPOSE TO BE A QUALITY VEHICLE AND ITS TOTALLY UNSAFE. AFTER SPEAKING WITH THE SUPERVISOR I BEGIN TO RESEARCH MY PROBLEM MORE. I'M NOT THE ONLY ONE WITH THIS PROBLEM. DOES SOMEONE HAVE TO DIE BEFORE THIS PROBLEM IS RESOLVED? I'M SHARING THIS INFORMATION WITH MY FAMILY. IF ANYTHING HAPPENS TO ME IN THIS VEHICLE, I WANT LEXUS HELD RESPONSIBLE. I HAVE CALLED THE CORPORATE OFFICE AND THE YOUNG LADY ON THE PHONE WAS RUDE AND NASTY. SHE TOLD ME SHE WAS LEXUS AND SHE WAS NOT GOING TO HELP ME AT ALL. THE RPM ON THE VEHICLE SWING ALL THE WAY TO THE RIGHT AND THE VEHICLE DOES NOT MOVE. WHEN THE VEHICLE MOVES, IT SHOTS LIKE ITS BEING FIRED OUT OF A CANNON. THIS IS DANGEROUS. I'M AFRAID!!! BUT I HAVE NO OTHER CAR TO GET TO WORK. I PURCHASED A NEW TRANSMISSION THINKING THIS WAS THE PROBLEM AND I'VE PURCHASED OTHER PARTS. NOTHING HAS WORKED. THIS IS SERIOUS AND SOMEONE NEEDS TO DO SOMETHING. I PAID OVER $40K FOR A DANGER TO MYSELF AND MY FAMILY. I HAVE TWO TEENS ABOUT TO DRIVE. I WANT MY CAR FIXED OR REPLACED. *TR
Source: NHTSA WEB SITE