2016 LEXUS ES350 Complaints
View complaints related to 2016 LEXUS ES350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 20 complaints submitted for the 2016 LEXUS ES350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 LEXUS ES350- RED BANK, NJ
DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.
Source: NHTSA WEB SITE -
2016 LEXUS ES350- LOS ANGELES, CA
TAKATA RECALL: I WAS CALLED BY LEXUS TO SAY THERE WAS A RECALL 2 MONTHS AGO. I MADE AN APPOINTMENT AND LEFT MY CAR THERE. THEY GAVE ME A LOANER. THEY CALLED AND APOLOGIZED THEY DIDN'T HAVE THE REPLACEMENT PART. THEY SAID THEY WOULD CALL ME WHEN THEY DID AND I RETURNED THE LOANER AND TOOK MY CAR BACK. THEN A MONTH LATER HEY CALLED AND SCHEDULED AN APPOINTMENT AGAIN FOR THE SAME REASON. I ASKED THEM TO CHECK IF THEY HAD THE PART, AND THEY CALLED ME BACK AN HOUR LATER SAYING 'OOPS WE STILL DON'T HAVE THE PART'. THIS IS NOT ACCEPTABLE. I AM DRIVING AN UNSAFE CAR FOR OVER 2 MONTHS AND AM WORRIED I AM AT RISK.
Source: NHTSA WEB SITE -
2016 LEXUS ES350- MARRERO, LA
I HAVE OWN TWO LEXUS'S A 2014 AND 2016 AND IT APPEARED THAT THE WINDSHIELDS ARE EXTREMELY THIN BECAUSE I HAVE HAD ROCKS CRACK THEM ON THE INTERSTATE, ON BOTH OF THE DIFFERENT CARS. I AM CERTAIN THAT OTHERS HAVE HAD THIS TROUBLES AS WELL. I WAS TRAVELING ON A MAJOR HIGHWAY.
Source: NHTSA WEB SITE -
2016 LEXUS ES350- POTOMAC, MD
WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVING ON THEIR OWN, GARAGE OPENER NOT WORKING, SEAT MEMORY NOT WORKING, ETC. SHOP CAN'T DUPLICATE THEM AND THEREFORE CANNOT FIX. LEXUS DOES NOT RESPOND. WORRY IS THAT ENGINE CUT-OFF MIGHT HAPPEN AGAIN, AND ALSO WORRY THAT THERE IS AN OVERALL ELECTRICAL PROBLEM THAT AFFECTS MAJOR SYSTEMS, INCLUDING ENGINE OPERATION.
Source: NHTSA WEB SITE -
2016 LEXUS ES350- HUNTINGTON WOODS, MI
I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BUTTON TO TURN OFF THE CRUISE CONTROL. AFTER A FEW MINUTES, I FELLT THAT I COULD REENTER TRAFFIC AND WAS ABLE TO DO SO BUT WITHOUT THE CRUISE COUNTROL ENGAGED. I TOOK IT INTO THE DEALER WHO INDICATED THAT THEY COULD FIND NOTHING. THIS WAS A VERY DANGEROUS SITUATION AND I COULD HAVE BEEN REAR ENDED OR GONE OFF THE ROAD. IF THIS HAD HAPPENED AT NIGHT THERE COULD HAVE BEEN VERY BAD CONSEQUENCES.
Source: NHTSA WEB SITE -
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2016 LEXUS ES350- NEW YORK, NY
2016 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE PRE-COLLISION SYSTEM/ BRAKE ACTUATOR SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED SIX WEEKS AFTER LEASING THE VEHICLE. THE PRE-COLLISION SYSTEM/BRAKE ACTUATOR SYSTEM ENGAGED FOR NO REASON; BRINGING THE VEHICLE TO AN UNCONTROLLED ABRUPT STOP, WHILE DRIVING 30 MPH. THE CONSUMER WAS INFORMED BY LEXUS MECHANICS, ENGINEERS AND SPECIALIST THE SYSTEM WAS OPERATING AS DESIGNED. *JB THE CONSUMER STATED THE MANUFACTURER SENT A PAYMENT OF $1000, INDICATING THE COST OF DISCONNECTING THE PCS OPTION. THE CONSUMER RELUCTANTLY ACCEPTED THE OFFER.*JS
Source: CONSUMER LETTER -
2016 LEXUS ES350- FALLBROOK, CA
THERE HAS BEEN A RECALL ON LEXUS 2016 ES 350 IN APRIL 2016 FOR THE BRAKE ACTUATOR WHICH COULD CAUSE BRAKE PRESSURE TO FAIL. I HAVE CALLED SEVERAL TIMES THE LEXUS DEALERSHIP IN ESCONDIDO, CA. TELLS ME....... "WE DON'T HAVE THE PARTS AND WE WILL CALL YOU WHEN WE GET THE PARTS." I AM DRIVING A BRAND NEW CAR THAT DOES NOT COMPLY WITH A PORTION OF FMVSS 126, LOSS OF VEHICLE STABILITY CONTROL, INCREASING THE RISK OF A CRASH. IT IS NOW MID AUGUST 2016. I WILL PROBABLY BE DEAD IF THE BRAKES GO OUT AND I WILL NOT BE ABLE TO REPORT TO YOU WHERE THE INCIDENT HAPPENED. WHAT CAN I DO TO SAVE MY SELF AND POSSIBLY OTHERS?
Source: NHTSA WEB SITE -
2016 LEXUS ES350- PEMBROKE PINES, FL
TL* THE CONTACT OWNS A 2016 LEXUS ES350. WHILE LEAVING A PARKING LOT, THE NAVIGATION SYSTEM FAILED AND AFFECTED THE RADIO. THE CONTACT RESTARTED THE ENGINE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 LEXUS ES350- SILVER SPRING, MD
THE CAR HAS A SYSTEM JUST LIKE A COMPUTER. THE 'MOUSE' HAS A LIGHT THAT FLITS OVER THE SCREEN. IT IS VERY HARD TO CONTROL WHILE DRIVING AND I FIND IT MORE DANGEROUS THEN TEXTING WHILE DRIVING. YOU REALLY SHOULD LOOK INTO THIS.
Source: NHTSA WEB SITE