2007 LEXUS ES350 Complaints

DASHBOARD HAS BEEN DETERIORATING FOR PAST TWO YEARS. IT IS STICKY AND GLOSSY CAUSING LIGHT TO GLARE OFF THE DASH ONTO THE WINDSHIELD. THIS INTERFERES WITH THE DRIVER'S ABILITY TO SEE THE ROAD AND IS A HAZARD. *TR

HELLO, WE OWN A 2007 LEXUS SEDAN AND LOVE EVERYTHING ABOUT THE CAR EXCEPT FOR THE DASHBOARD. IT HAS STARTED TO MELT AND HAVE BECOME STICKY. THE REASON FOR MY COMPLAIN HERE IS BECAUSE IT HAS BECOME A DRIVING HAZARD SINCE THE SUN IS ALWAYS BRIGHT IN TEXAS AND THE STICKY DASHBOARD GLARES ONTO MY WINDSCREEN MAKING DRIVING REALLY DIFFICULT AND WANTED TO FILE A COMPLAIN SINCE I TRIED TO GET IT FIXED FROM LEXUS AND THEY ARE CHARGING ME $1000 FOR REPLACING IT. IT IS MANUFACTURERS DEFECT AND I AM NOT READY TO PAY FOR THEIR MISTAKE. THE FACT IS I STILL HAVE EXTENDED WARRANTY WITH LEXUS BUT DASH IS NOT COVERED IN THAT. PLEASE LOOK INTO THIS MATTER. *TR

THE DASHBOARD MELTING AND GETS SHINY AND STICKY IN THE SUN MAKES DRIVING IT WITH GLARE. *TR

THE ENTIRE DASHBOARD ON MY VEHICLE IS MELTING. THE CAUSE IS UNKNOWN BUT IT APPEARS TO BE A MATERIAL, OR MATERIAL PROCESS, ISSUE. THE SHINY BLACK MELTING DASHBOARD IS HIGHLY REFLECTIVE. IT IMPAIRS MY VISION ON A SUNNY DAY. I'VE TRIED MANY DIFFERENT TYPES OF SUNGLASSES TO TRY TO MAKE IT EASIER ON MY EYES, BUT NOTHING SEEMS TO HELP. I HAVE TALKED TO LEXUS, THEY AGREED THAT IT'S A PROBLEM BUT THEIR OFFER TO "HELP" PAY FOR THE REPAIR WAS NOT ACCEPTABLE (50% OF ~$3200.00). THE MELTING PROCESS BEGAN ABOUT 2 YEARS AGO, IT WAS A LOCAL PROBLEM (REFLECTIONS ONLY AT CERTAIN SUN ANGLES). CURRENTLY, THE ENTIRE DASHBOARD IS MELTED (REFLECTIONS ALL DAY WHEN THE SUN IS OUT). THANKS! *TR

DASHBOARD IS MELTING CAUSES STICKY DASH AND CAUSES GLARE OFF WINDSHIELD; MAKES SEEING EXTREMELY DIFFICULT. *TR

DASHBOARD MATERIAL MELTED CREATING A BLINDING GLARE ON THE INTERIOR OF WINDSHIELD DURING DAYTIME HOURS. DANGEROUS DRIVING CONDITION. *TR

DASHBOARD IS MELTING. CAUSING A DANGEROUS GLARE FROM SUNLIGHT, OTHER DRIVER'S HEADLIGHTS, AND STREET LIGHTS. *TR

I BOUGHT THIS CAR USED ON MARCH 2010. AT FIRST I THOUGHT THE PREVIOUS OWNER HAD SPRAYED SOMETHING ON THE DASH TO CLEAN IT. THE DASH WAS REFLECTING THE SUN SO BAD THAT WE FINALLY BOUGHT A COVER AND INSTALLED IT. THIS HAS BEEN A LIFE SAVER! I SAW ANOTHER PERSON ON TV WITH THE SAME PROBLEM, AND THIS PROMPTED ME TO DO SOME MORE RESEARCH. IT IS TRUE THAT THE ENTIRE DASH BOARD IS MELTING! I WAS UNDER WARRANTY WHEN I BOUGHT IT AND PAID FOR AN EXTENDED WARRANTY FOR 4 YEARS. MY WARRANTY JUST RAN OUT IN APRIL AND I HAVE NOT RENEWED IT AT THIS TIME. I DID MENTION TO MY LEXUS DEALER ABOUT THE ISSUE WHILE I WAS UNDER WARRANTY, BUT THEY WERE NOT ABLE TO CORRECT IT FOR SOME REASON. EVEN WHEN I TOLD HIM THAT THE GLARE WAS SO BAD, HE STILL COULD NOT REMEDY THE PROBLEM. SO I WOULD LIKE TO ADD MYSELF TO THE NUMBER OF PEOPLE WITH THE SAME CONCERNS AS MINE. *TR

VEHICLE DASHBOARD MELTING IN SUN. STARTED ON DRIVERS SIDE NOW EVIDENT ON BOTH DRIVERS AND PASSENGER SIDES. PROGRESSED FROM BEING MERELY STICKY TO CLEARLY MELTING! *JS

FOR THE PAST FEW YEARS, I HAVE NOTICED THAT MY DASHBOARD HAS GOTTEN VERY SHINY AND VERY, VERY STICKY, CAUSING AN UNSIGHTLY MESS AND, WORSE, CAUSING A DISTRACTING REFLECTION ONTO THE WINDSHIELD. I DIDN'T KNOW THE REASON UNTIL RECENTLY WHEN I SAW A REPORT ON THE NEWS OF NUMEROUS OTHER PEOPLE HAVING THE SAME PROBLEM WITH THEIR LEXUS. *JS