2007 LEXUS ES350 Complaints

DASHBOARD HAS MELTED. VEHICLE IS OUT OF WARRANTY. SAFETY HAZARD IS THE EXTREME REFLECTION FROM THE SUN. MY EYES ARE EXTREMELY SENSITIVE TO LIGHT AND MAKES DRIVING DIFFICULT. I CAN NOT AFFORD A NEW DASHBOARD AND LEXUS IS CLAIMING THAT THE WEATHER IS HOT IN FLORIDA AND IT CAN HAPPEN ...OH WELL *JS

THREE TO FOUR YEARS AGO THE DASHBOARD BEGAN TO DEVELOP VERY SHINY AND VERY STICKY FEEL AND CONTINUES TO GET WORSE AS TIME GOES ON. THE SHINE REFLECTS ON THE WINDSHIELD CAUSING A GLARE AND HINDERS VISION. THIS IS DEFINITELY A SAFETY ISSUE AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT. THIS IS NOT JUST IN THE LEXUS CARS EITHER AS IT IS IN THE NEWS THAT THIS IS ALSO OCCURRING IN TOYOTA AND NISSAN MAKE OF CARS. *TR

LOW OIL LIGHT CAME ON..STILL HAD 400 MILES ON STICKER..TOOK TO LEXUS DEALER, ADVISED THEM I NOTICED OIL LEAKS ON MY DRIVEWAY& PLEASE CHECK ANY PROBLEMS WITH WHY MY LIGHT SHOULD BE ON..LEXUS CHANGED OIL, FILTER &INSPECTION..SAID ALL IS GOOD..3 WEEKS LATER LESS THAN 2 BLOCKS FROM HOME..ENGINE OIL LIGHT CAME ON, STOPPED TO TURN ONTO MY ROAD.LOW OIL PRESSURE, THAN HIT DRIVEWAY VSC ON..THERE HAVE BEEN NUMEROUS COMPLAINTS W/BOTH LEXUS & TOYOTA (LEXUS.LIMITED SERVICE CAMPAIGN 923 LSC 9LH). MY ENGINE IS NOW RUINED.COST EST TO REPAIR..$6,000.00 TO $10,000. PURCHASHED FROM A TOYOTA DEALER..NEITHER THE LEXUS DEALERSHIP NOR THE TOYOTA DEALERSHIP ARE WILLING TO HELP..BOTH ARE AWARE OF THIS PLASTIC..VVTI OIL HOSE AND HAS REPLACED WITH A METAL LINE..ON LATER MODELS....I HAVE HAD THE CAR FOR 93 DAYS. I ALSO HAVE THE ACCELERATOR ISSUE (STICKING)..NOT TOLD THIS WHEN I PURCHASED CAR AND FAULTY PASSENGER AIR BAGS AND FAULTY BRAKE PADS..THIS IS NOT ONLY TOTAL DISHONESTY, BUT HAD I BEEN ON A LONG BRIDGE THAT I HAD JUST CROSSED..I WOULD HAVE DRIVEN OFF THE BRIDGE, AS THE STEERING LOCKED UP!! PLEASE ANY HELP/ASSISTANCE WILL BE APPRECIATED.I AM HAVING TO RENT A CAR, AS I WORK ON THE ROAD EVERY DAY..I THANK YOU SO VERY MUCH, IN ADVANCE!! BLESSINGS *TR

BELOW ARE EXCERPTS OF A LETTER SENT ON JULY 16TH, 2013, TO WHICH I HAVE NOT RECEIVED A REPLY. I AM WRITING TO YOU ON BEHALF OF MY CLIENT, _____________, CONCERNING A PROBLEM IN THE STEERING OF HER 2007 LEXUS ES350. THE LEXUS DEALERSHIP, FREEMAN LEXUS IN SANTA ROSA, CALIFORNIA, HAS REFUSED TO REIMBURSE MY CLIENT FOR REPAIRS THAT WERE MADE TO DEAL WITH THE SHUDDER AND CLICKING PROBLEMS IN MY CLIENT?S CAR. NOW, MY CLIENT IS REQUESTING REIMBURSEMENT IN THE AMOUNT OF $420.46 PLUS REPAIR AT NO ADDITIONAL COST TO HER OF THE RECURRING PROBLEM IN THE STEERING ?INTERMEDIATE SHAFT? IN HER CAR. FREEMAN SHOULD HAVE KNOWN OF AND CORRECTED THE PROBLEM BEFORE SELLING THE CAR TO MY CLIENT, AS I EXPLAIN BELOW. AT THE TIME MY CLIENT PURCHASED THE CAR ON SEPTEMBER 7, 2007, CERTIFIED PREVIOUSLY OWNED, THE CAR WAS SUBJECT TO TECHNICAL SERVICE INFORMATION BULLETIN ST001-07, STEERING INTERMEDIATE SHAFT NOISE? ON LEXUS MODEL ES 350. THAT BULLETIN HAD BEEN ISSUED ON APRIL 25, 2007. THE PROBLEM HAD NOT BEEN CORRECTED OR DISCLOSED AT THE TIME OF PURCHASE. FURTHERMORE, FREEMAN LEXUS SERVICED THE CAR ON JANUARY 9, 2008, AT WHICH TIME THE PROBLEM WAS NOT DISCLOSED. ON AUGUST 31, 2012, WHEN THE PROBLEMS APPEARED AND WERE REPORTED TO MY CLIENT?S MECHANIC, __________________________________________, [MECHANIC] FOUND BULLETIN ST001-07 AND DULY REPLACED THE STEERING SHAFT ASSEMBLY, PART NO. 45220-06114 ACCORDING TO THE SERVICE BULLETIN. [EXCLUDED FROM THIS EMAIL IS A RECOUNTING OF SIMILAR COMPLAINTS] AS THE ABOVE POSTS INDICATE, THE STEERING SHAFT IS DEFECTIVE. HAD THE DEFECT BEEN DISCLOSED, MY CLIENT WOULD NOT HAVE PURCHASED THE CAR. INSTEAD, MY CLIENT RELIED ON THE CERTIFIED PREVIOUSLY OWNED? BELIEVING SUCH CERTIFICATION TO BE RELIABLE. EVIDENTLY, IT IS NOT. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS REGARDING THIS MATTER. *JS

I PURCHASED THE CAR WITH A CERTIFIED PRE-OWNED WARRANTY AS I DID WITH TWO OTHER LEXUS THAT I HAVE OWNED. SHORTLY AFTERWARD I NOTICED THAT WHEN I SLOWED DOWN TO STOP AT THE TOP A STEEP HILL THE CAR WOULD SUDDENLY LURCH FORWARD AND I HAD TO APPLY THE BRAKE TO STOP THE CAR. I WENT TO THE DEALER AND TOOK A RIDE WITH THE SERVICE MANAGER WITH A LAPTOP ATTACHED TO THE CAR. I DUPLICATED THE PROBLEM. THE DEALER SAID THE PROBLEM WAS THAT THE TRANSMISSION HAS A PROBLEM SHIFTING FROM 4TH TO FIRST GEAR .THE DEALER APPLIED SOME COMPUTER UPDATES. AFTERWARD, THE PROBLEM LURCHING WAS STILL THE SAME. I TOOK THE CAR BACK TO LEXUS AND DUPLICATED THE PROBLEM WITH THEM AGAIN. THEY DID ANOTHER UPDATE BUT THE PROBLEM WAS STILL THE SAME. THE DEALER BROUGHT IN A TECH REP FROM LEXUS. THEY DECIDED THAT THE PROBLEM WAS NOT SIGNIFICANT ENOUGH FOR THEM TO REPLACE THE TRANSMISSION OR THE COMPUTER THAT CONTROLS THE TRANSMISSION. I STILL HAVE THE SAME IRRITATING PROBLEM. ALTHOUGH THE CAR IS STILL UNDER THE CERTIFICATION WARRANTY, IT WILL RUN OUT SOON.

2007 LEXUS ES350. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSED TO REIMBURSE CONSUMER FOR VEHICLE REPAIRS DUE TO THE SHUDDER AND CLICKING PROBLEMS. *SMD THE LAWYER STATED THE DEALER SHOULD HAVE KNOWN OF AND CORRECTED THE PROBLEM BEFORE SELLING THE VEHICLE TO HER CLIENT. THE CONSUMER PURCHASED THE VEHICLE ON SEPTEMBER 7, 2007 AND THE VEHICLE WAS SUBJECT TO TECHNICAL SERVICE BULLETIN ST001-07 STEERING INTERMEDIATE SHAFT NOISE. THE BULLETIN WAS ISSUED ON APRIL 25,2007. THE PROBLEM HAD NOT BEEN CORRECT OR DISCLOSED AT THE TIME OF PURCHASE. THE DEALER SERVICED THE VEHICLE ON JANUARY 9, 2008, AT WHICH TIME, THE PROBLEM WAS NOT DISCLOSED. ON AUGUST 31, 2012. WHEN THE PROBLEM APPEARED, THE CONSUMER REPORTED IT TO HER MECHANIC. HE FOUND THE BULLETIN AND REPLACED THE STEERING SHAFT ASSEMBLY, AT A COST OF $420.46.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND ACCELERATED ABNORMALLY. THE VEHICLE TRAVELED OVER A CURB AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THERE WAS A POLICE REPORT FILED OF THE INCIDENT. THE VEHICLE WAS INSPECTED BY THE DEALER HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V388000 (VEHICLE SPEED CONTROL: PEDAL ENTRAPMENT). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 13,000. UPDATED 09/05/13*LJ

I WAS HIT BY A TRUCK AT AN INTERSECTION ON THE DRIVERS SIDE. MY UPPER BODY HIT THE STEERING WHEEL ON THE LEFT SIDE AND THEN HIT THE SIDE DOOR PANEL. THERE WAS NO AIRBAG DEPLOYMENT EITHER IN THE DOOR OR ON THE STEERING WHEEL. PRIOR TO THIS THE CAR WAS IN TWO OTHER ACCIDENTS AND THE AIRBAGS NEVER DEPLOYED. BECAUSE THERE WERE NO INJURIES I DID NOT REPORT THIS. DUE TO THIS ACCIDENT I SUFFERED A TOTAL SHOULDER SEPARATION AND SEVER NECK INJURY. PENDING SURGERY AT THIS TIME.

TL* THE CONTACT OWNS A 2007 LEXUS 350ES. THE CONTACT STATED THAT THE DASHBOARD STARTED TO MELT AND WHEN THE SUN BEAMED DOWN, IT WOULD CAUSE A GLARE, OBSCURING THE CONTACTS VISIBILITY OF THE ROADWAY. THE VEHICLE WAS INSPECTED BY A DEALER WHERE THEY ADVISED THAT SHE THE DASHBOARD WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD COVER A PERCENTAGE OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE CURRENT MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND COMING TO A STOP, ANOTHER VEHICLE SUDDENLY CRASHED INTO THE REAR END OF THE VEHICLE WITH SUBSTANTIAL FORCE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS COMPLETELY DESTROYED AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE COLLAR BONE, SHOULDER, AND LEFT LEG. IN ADDITION, THERE WERE BRUISES AND LACERATIONS TO THE SHOULDER. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO BOTH WRISTS AND THE SHOULDER. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.