2008 LEXUS ES350 Complaints

TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING 10 MPH AND MERGING INTO TRAFFIC THE VEHICLE DRIFTED TO THE RIGHT. WITHIN MINUTES, THE VEHICLE SURGED FORWARD OUT OF CONTROL AND AS THE CONTACT TRIED TO DEPRESS THE BRAKES, THE VEHICLE CRASHED ONTO THE TRAIN TRACKS. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. THE POLICE ARRIVED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY INSPECTED THE VEHICLE. THE CONTACTS INSURANCE ALSO INCREASED AS A RESULT OF THE FAILURE WHICH RESULTED IN A CRASH. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5500.

TL*THE CONTACT PREVIOUSLY LEASED A 2008 LEXUS ES350. THE CONTACT STATED THAT WITHIN ONE YEAR OF LEASING THE VEHICLE, SHE WAS DRIVING AT APPROXIMATELY 40 MPH WHEN THE VEHICLE SUDDENLY BEGAN TO ACCELERATE BECAUSE THE PEDAL WAS STUCK. SHE WAS ABLE TO RELEASE THE PEDAL AND AVOID A CRASH. SHE CALLED THE DEALER AND WAS TOLD THAT THE MATS WERE THE CAUSE SO SHE TOOK THEM OUT OF THE VEHICLE. ON 01/22/2010, WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED FROM 60 MPH UP TO ALMOST 100 MPH. SHE KICKED THE PEDAL UNTIL IT RELEASED. SHE THEN RETURNED THE VEHICLE TO THE DEALERSHIP AND REFUSED TO DRIVE IT. SHE WAS WAITING FOR THE DEALER TO TERMINATE THE LEASE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 37,000.

TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHEN SHE ATTEMPTED TO MERGE INTO TRAFFIC AT APPROXIMATELY 10 MPH THE VEHICLE DRIFTED, HIT THE CURB AND ACCELERATED OUT OF CONTROL. THE VEHICLE CAME TO A COMPLETE STOP WHEN IT CRASHED INTO A RAIL ROAD PARKING LOT FENCE. SHE RECEIVED INJURIES TO HER CHEST. THE CONNECTICUT POLICE REPORT 2009-015560 WAS FILED. THE INSURANCE COMPANY DECLARED THAT THE VEHICLE WAS DESTROYED. UPDATED 05/04/2010. *LJ UPDATED 07/16/10*JB

I BOUGHT A NEW LEXUS ES350 (MODEL YEAR 2008) IN THE SUMMER OF 2008 FROM A DEALERSHIP IN TEXAS. I SOON NOTICED THAT, ON SEVERAL OCCASIONS, THE CAR LOCKS WOULD OPEN UNEXPECTEDLY BY THEMSELVES WHEN I WAS NEAR THE CAR. TO CLARIFY, ON MULTIPLE OCCASIONS MY CAR WAS PARKED, I APPROACHED THE CAR BUT DID NOT TOUCH THE CAR NOR DID I TOUCH MY KEY FOB, AND THE LOCKS WOULD OPEN WITHOUT EXPLANATION.*TR

VEHICLE: 2008 LEXUS 350 SEDAN. FAILURE: BRAKES DO NOT WORK WHEN THERE IS SNOW ON THE GROUND. ABS BRAKING SYSTEM PUMPS BUT THE CAR DOES NOT SLOW DOWN. I SUSPECT THAT SNOW GETS INTO THE BRAKES AND PREVENTS THEM FROM GRIPPING THE WHEELS. THE CAR IS NOT SKIDDING; IT JUST DOESN'T SLOW DOWN. ONCE THE CONDITION STARTS, IT DOESN'T MATTER WHETHER THERE IS ANY SNOW ON THE ROAD. EVEN WHEN THE ROAD IS CLEAR OF SNOW, THE BRAKES JUST PUMP AND DO NOT SLOW OR STOP THE CAR IN A REASONABLE DISTANCE. THIS CONDITION IS TRUE REGARDLESS OF THE SPEED OF THE CAR WHEN THE BRAKES ARE APPLIED -- ANY WHERE FROM 2 MPH TO 40 MPH. THE CAR IS LEASED FROM TOYOTA MOTOR CREDIT CORP. THEY WILL NOT TERMINATE THE LEASE EARLY. I HAVE SPOKEN TO THE DEALER WHERE I LEASED THE CAR; THEY TOLD ME THAT I SHOULD GO TO THE DEALER WHO CURRENTLY SERVICES THE CAR. (WE MOVED FROM NJ WHERE I LEASED THE CAR TO MASS AND NOW USE A DEALER IN LATHAM, NY). THE NEW DEALER NOW SAYS THAT THE PROBLEM IS THAT THE TIRES ARE WORN AND THAT IS WHY THE ABS SYSTEM DOESN'T WORK IN THE SNOW. THERE ARE 22,000 MILES ON THE TIRES AND OVER 5/32 INCH OF TREAD. THE CAR WAS JUST SERVICED (ON JANUARY 25, 2010) BY THE LEXUS DEALER IN LATHAM,WHO, AT THAT TIME, DID NOT SAY THAT THERE WAS ANY PROBLEM WITH THE TIRES, AND I FIRMLY BELIEVE THAT THERE IS NO SUCH PROBLEM. THE DEALER SAYS THAT IT WILL TOW THE CAR TO THE DEALERSHIP FOR EVALUATION BUT WILL NOT GIVE ME A LOANER. MY WIFE AND I ARE RETIREES AND CANNOT BE WITHOUT A CAR AS WE LIVE IN THE COUNTRY AND MUST GET TO DOCTORS, MARKET, ETC. BY CAR. PLEASE HELP ME TERMINATE THE LEASE. *TR

I PURCHASED A 2008 LEXUS ES 350 ON FEBRUARY 21, 2008. ON MAY 28, 2008, I TOOK THE CAR TO THE DEALER, LEXUS OF JACKSONVILLE, FL, BECAUSE THE GAS PEDAL STUCK ON MAY 26, 2008. WHEN THIS OCCURRED, THE CAR ACCELERATED TO OVER 80 MPH AND I HAD TO INSERT MY FOOT UNDERNEATH THE PEDAL TO UNSTICK AND RAISE THE PEDAL TO DECREASE ACCELERATION. LEXUS OF JACKSONVILLE CHECKED THE PEDAL AND I WAS TOLD THE PEDAL HAD BEEN ADJUSTED. THE PROBLEM HAS NOT RECURRED. ON FEBRUARY 19, 2008, I WAS CONTACTED BY LEXUS OF JACKSONVILLE TO SCHEDULE THE VEHICLE FOR SERVICE AS A RESULT OF THE RECALL OF THE GAS PEDAL STICKING AND AN ENGINE HOSE REPLACEMENT. *TR

I WAS DRIVING A 2008 LEXUS ES 350 DOWN WISCONSIN AVENUE IN BETHESDA, MD AND WAS STATIONARY AT A RED TRAFFIC LIGHT AT THE INTERSECTION OF WISCONSIN AVENUE AND BRADLEY BLVD. WHEN THE LIGHT CHANGED TO GREEN, UPON LIGHTLY PRESSING THE ACCELERATOR TO GET MY CAR MOVING AGAIN, IT STARTED TO RAPIDLY ACCELERATE (OUT OF MY CONTROL) AND, DESPITE MY PRESSING THE BRAKES WITH FULL FORCE, THE CAR WAS MOVING VERY FAST AND STOPPED ONLY AFTER A FEW HUNDRED FEET, WHEN IT CRASHED INTO THE VEHICLE IN FRONT OF ME. THAT VEHICLE CRASHED INTO ANOTHER VEHICLE IN FRONT OF IT. A CAR HIT ME FROM BEHIND AS WELL. MY AIRBAGS WENT OFF AND MY CAR WAS DAMAGED SO MUCH THAT IT HAD TO BE TOWED AWAY. I AM CONVINCED THAT THIS ACCIDENT WAS CAUSED BY A ACCELERATOR DEFECT IN THE CAR. THIS IS CONSISTENT WITH THE ONGOING TOYOTA INVESTIGATION INTO ACCELERATOR DEFECTS IN MY CAR MODEL. I AM LUCKY THAT I SURVIVED. HAD I NOT BEEN IN HEAVY TRAFFIC, THAT FORCED MY CAR TO STOP, I CAN ONLY IMAGINE HOW MUCH MORE SPEED I WOULD HAVE GAINED RESULTING IN LIKELY MUCH GREATER DAMAGE TO LIFE AND PROPERTY. *TR

I BOUGHT ONE LEXUS (TOYOTA) ES 350 LAST NOVEMBER WITH ABOUT 3,500 MILES (CURRENTLY 8,200MILES). RECENTLY, I FOUND FRONT WHEEL ON THE RIGHT SIDE COULD NOT BE RECOVERED TO STRAIGHT POSITION (STEERING ALSO). I TOOK MY CAR TO LEXUS DEALER IN PEORIA, IL, BUT THEY TALKED ME THAT THE ISSUES HAPPEN BECAUSE YOUR CAR HIT HOLES OR CURBS. I WANT TO ASK WHO CAN TELL ME THAT THEIR CARS NEVER HIT HOLES OR CURBS, IF ISSUES HAPPEN AS LONG AS YOUR CAR HITS HOLES OR CURBS. I THINK ISSUES HAPPEN WHEN A STRONG OUTSIDE FORCE WAS ADDED TO THE OBJECTS SUCH TIRE OR RIM OR BODY, BUT THIS TIME NOT ANY DAMAGE IN TIRE, RIM OR BODY, HOW COME ONLY INSIDE DAMAGE HAPPEN FIRST. I HAVE VERY STRONG ENGINEERING BACKGROUND, I WOULD LIKE TO ASK LEXUS (TOYOTA) HOW BIG OUTSIDE FORCE WILL LED TO THIS DAMAGE, AND IF AND WHAT THE OUTSIDE DAMAGE HAPPEN WHEN SAME STRENGTH FORCE IS ADDED TIRE, RIM OR BODY. I THINK LEXUS (TOYOTA) SHRINK THEIR RESPONSIBILITY SUCH AS THEY HAVE DONE. MY WIFE DRIVES A NEW BMW ABOUT 4 YEARS, BUT NOTHING HAPPEN EVEN THOUGH HIT MANY HOLES OR CURBS. LEXUS IS LUXURY CAR, NOT A TOY. WE DEFINE A CAR AS A LUXURY CAR, NOT ONLY INTERIOR, BUT ALSO IN SAFETY, WHICH HAS ENOUGH STRENGTH TO BEAR OUTSIDE FORCE. IF CAR DAMAGED AS LONG AS IT HIT A HOLE OR CURB. IF YES, I CAN SAY LEXUS WAS MADE BY PAPER OR FLOUR. I THINK THIS IS A ISSUES OF DESIGN. *TR

ACCELERATION PROBLEM 2008 LEXUS E350. WHILE ENTERING THE FLORIDA TURNKPIKE, I ACCELERATED QUICKLY TO MERGE AHEAD OF TRAFFIC. I PUSHED THE ACCELERATOR PEDAL TO THE FLOOR. THE PEDAL STUCK. IT FELT LIKE THE VEHICLE SPEED CONTROL TOOK OVER. I ACCELERATED QUICKLY FROM 45MPH TO 85 MPH. MY FIRST REACTION WAS TO HIT THE BRAKE PEDAL. AS I LOOKED DOWN AT THE ACCELERATOR BEFORE I HIT THE BRAKE, IT WAS DEPRESSED. WHEN I HIT THE BRAKE SEVERAL TIMES IT RELEASED. WHILE SHAKEN, I CONTINUED ON TO MY DESTINATION IN MIAMI. I WAS CAREFUL NOT TO ACCELERATE QUICKLY. WHEN I RETURNED TO WEST PALM BEACH I TOOK THE VEHICLE TO THE LEXUS DEALER AND INFORMED THEM OF THE PROBLEM. THE LEXUS DEALER INDICATED MY VEHICLE WAS PART OF THE RECALL FOR FLOOR MATS. THE FLOOR MATS WERE NOT SECURED TO THE HOOKS. THE FLOORMAT HOOK HOLES WERE BEHIND THE HOOKS AND MATS WERE BACK AGAINST THE FRONT SEAT SUPPORTS. THE MATS WERE NO WHERE NEAR THE BRAKE PEDAL OR THE ACCELERATOR AT THE TIME OF THE INCIDENT OR WHEN I ARRIVED AT THE LEXUS DEALERSHIP. THE SERVICE MANAGER INSISTED THE PROBLEM OCCURRED DUE TO THE FLOOR MATS. I DISAGREED KNOWING THE POSITION OF THE MATS WHEN THE INCIDENT OCCURRED AND THE REACTION OF THE VEHICLE. THE DEALERSHIP REPLACED THE RECALLED FLOORMATS. MY COMPLAINT IS THEY DENIED THERE IS A PROBLEM WITH THE VEHICLE SPEED CONTROL AND INSISTED IT WAS A PROBLEM WITH THE FLOOR MATS. I HAVE A DIFFICULT TIME UNDERSTANDING WHY THEY ARE NOT ALSO CHECKING THE VEHICLE SPEED CONTROL SOFTWARE. WHILE THIS IS THE ONLY OCCURRENCE OF THIS TYPE OF INCIDENT SINCE I HAVE OWNED THE VEHICLE, I NOW HAVE A VERY UNEASY FEELING ABOUT ACCELERATING QUICKLY. SINCE I HAVE OWNED THE CAR, THERE HAVE BEEN VERY FEW TIMES I ACCELERATED QUICKLY. I DON'T FEEL MY CONCERN OR COMPLAINT HAS BEEN PROPERLY ADDRESSED. THERE WAS NEVER ANY INDICATION FROM THE LEXUS DEALER THAT THEY LOOKED ANY FURTHER THAN THE FLOORMATS TO SOLVE THE PROBLEM. THE DEALERSHIP IS LEXUS OF WEST PALM BEACH. PLEASE ADVISE. *TR

TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE PARKING THE VEHICLE THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR WHILE HAVING HIS FOOT WAS ON THE BRAKE PEDAL AND ACCELERATED OVER A CURB AND HIT A RESTAURANTS WALL. THERE WERE NO INJURIES. THE POLICE WAS NOTIFIED AND THEY DIDN'T PROVIDE A REPORT. THE VEHICLE WAS TOWED TO A LEXUS DEALER, DIAGNOSED AND THEY DIDN'T TELL HIM WHAT CAUSED THE ACCELERATION. THE FRONT END WAS REPAIRED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 7000. THE CURRENT MILEAGE WAS 9000.