2007 LEXUS ES350 Complaints

I HAD TWO RECALLS DONE ON MY AUTO ON MARCH 4, 2010. THESE RECALLS DEALT WITH THE ACCELERATION PEDAL AND AN OIL LINE. SINCE THE RECALL OF THE ACCELERATION PEDAL WAS DONE MY CAR ON OCCASION HAS STALLED WHEN THE PEDAL IS DEPRESSED. IT WILL HESITATE WHILE I DEPRESS THE PEDAL UP TO AN INCH OR SO. FINALLY IT WILL START TO CREEP AND THEN FINALLY START MOVING. THIS HAS HAPPENED TWICE WHEN I WAS ENTERING AN INTERSTATE HIGHWAY AND AGAIN AS I PULLED AWAY FROM THE CURB OF MY HOUSE. ADDITIONALLY, THE TRANSMISSION SHIFTING IS VERY ERRATIC AT TIMES. ONCE AGAIN ALL OF THIS STARTED AFTER I HAD THE RECALL DONE. BEFORE THIS MY AUTO RAN PERFECTLY WITH NO ISSUES OTHER THAN AN OCCASIONAL HARD DOWN SHIFT WHEN COMING TO A STOP. I HAVE BEEN TO THE LEXUS DEALERSHIP IN FREDERICK, CO TWICE. THEY ARE UNABLE TO ADDRESS THESE PROBLEMS IN A SATISFACTORY MANNER. THE ACCELERATION DELAY IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY TOYOTA. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED PREVIOUSLY ACCORDING TO RECALL 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) BUT WHILE DRIVING, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE SPEED INCREASED TO 80 MPH. THE BRAKES WERE ENGAGED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE; THEREFORE, CONTINUOUS PRESSURE WAS APPLIED TO THE BRAKE PEDAL WHICH TRAVELED TO THE FLOOR. SUDDENLY, THE VEHICLE DECELERATED FROM 60 MPH TO 80 MPH. THE VEHICLE WAS ABLE TO SLOW DOWN AFTER EXCESSIVE FORCE WAS APPLIED TO THE BRAKE PEDAL. THE ENGINE WAS TURNED OFF WITH THE REMOTE STARTER AND CAME TO A COMPLETE STOP. SMOKE WAS ALSO COMING FROM THE BRAKES. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. A POLICE REPORT WAS FILED WITHOUT INCIDENT. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 27,211. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE VEHICLE STABILITY CONTROL (VSC) WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO FAILURES. THE IDENTICAL FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN WAS UNABLE TO DETECT AN ERROR CODE RELATED TO THE FAILURE; ALTHOUGH, THE TRANSMISSION NEEDED TO BE REPLACED. AFTER THE TRANSMISSION WAS REPLACED THE VEHICLE STABILITY CONTROL (VSC) WARNING INDICATOR CONTINUED TO ILLUMINATE. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT NO INVESTIGATION WOULD BE PERFORMED SINCE THE DEALER REPORTED THAT THERE WERE NO FAILURES. THE FAILURE MILEAGE WAS 75,000. THE CURRENT MILEAGE WAS 89,000.

FRONT END CRASH OF MY 2007 LEXUS ES 350 WITH A FORD F-150. MY CAR WAS TOTALED AND THE FRONT 1/3 OF MY VEHICLE WAS DAMAGED. THERE WAS NO AIRBAG DEPLOYMENT IN MY VEHICLE. LEXUS TELLS ME THAT THE FRONT SENSORS WERE NOT ACTIVATED BECAUSE I WAS IN THE STOPPING MODE WITH THE FRONT END DOWN AND HIT LOW ON THE PASSENGER DOORS OF THE HIGH PROFILE TRUCK. I HAVE PICTURES AND CAN PROVIDE. I FIND IT DISTURBING THAT THE AIRBAGS DID NOT DEPLOY GIVEN THE EXTENT OF FRONT END DAMAGE AND I WOULD HATE TO THINK THAT ONE HAS TO HIT THE SENSORS JUST RIGHT TO GET THE AIRBAGS TO DEPLOY. IF NOT AN OUTRIGHT MECHANICAL FAILURE, THEN CERTAINLY A DESIGN DEFECT. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) RE: LEXUS ES350, 2007; 16,800 MILES; VIN: [XXX] ON FEBRUARY 2ND, 2010, I WAS DRIVING ABOVE REFERENCED CAR, WITH ONLY ABOUT 16,800 MILES DRIVEN ON IT, BARELY AT 20 MPH ON A SIDE STREET AND OUR LEXUS ACCELERATED ON ITS OWN, BRAKES FAILED AND THE CAR SKIDDED AND HIT THE PAVEMENT OF A SIDEWALK. I TOOK THE CAR TO THE LEXUS OF ROCKVILLE (301 762 9009) AND THEY SAID ALTHOUGH MOST REPAIRS ARE COVERED UNDER THE WARRANTY, A FEW ARE NOT. THEY INITIALLY QUOTED ME MY SHARE OF THE COST TO ABOUT $250 WITH WHICH I AGREED. SUBSEQUENTLY THEY CALLED ME AND TOLD ME THAT MY BILL WILL BE ABOUT $2300 IN ADDITION TO THE COSTS COVERED BY THE WARRANTY. PLEASE VERIFY THAT THESE COSTS ARE LEGITIMATE AND PLEASE RE-DETERMINE WHY WILL THEY NOT RELEASE MY CAR FOR A SECOND OPINION? BEING IN DOUBT, I ASKED FOR THE CAR BACK FOR TAKING IT TO ANOTHER DEALER, BUT THEY WILL NOT GIVE BACK TO ME MY OWN CAR (THEY SAID DUE TO SAFETY REASONS) AND COERCED ME INTO PAYING A BILL OF $2199.36 (INVOICE #882736), WHICH CONTAINED ALMOST $1800 IN LABOR COST AND THE BALANCE IN PARTS. PLEASE LOOK INTO THIS INCIDENCE AND THE ATTACHED INVOICE VERY THOROUGHLY. IT WAS A MANUFACTURING DEFECT THAT THE CAR ACCELERATED ON ITS OWN, BRAKES FAILED AND THE CAR SKIDDED AND HIT THE PAVEMENT. IT WAS NONE OF MY FAULT AND THE CAR IS STILL UNDER 7 YEAR WARRANTY. LEXUS SHOULD FULLY AND COMPLETELY REIMBURSE ME FOR REPAIRS AND INJURIES (TO MY RIGHT WRIST). AS A CIVIC AND HUMANITARIAN DUTY, I ALSO URGE YOU TO PLEASE CONSIDER A RECALL, SO THAT OTHERS WILL NOT BE INJURED MORE SERIOUSLY. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. ON MARCH 11, 2010, WHILE DRIVING FROM ONE PARKING LOT TO ANOTHER, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SUDDENLY ACCELERATED LIKE A ROCKET. THE VEHICLE CRASHED INTO A LIGHT POST AND KNOCKED IT FROM ITS FOUNDATION, WHICH THEN LANDED ON THE VEHICLE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL WITH INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY NHTSA ON MARCH 31, 2010. THE VEHICLE WAS TOTALED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN INTO THE DEALERSHIP FOR RECALL 09V388000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) AND THE REPAIRS WERE BELIEVED TO HAVE BEEN PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 67,063.

2007 LEXUS ES350 WITH UNINTENDED ACCELERATION. *KB THE CONSUMER STATED OVER THE LAST YEAR, HE EXPERIENCED TWO INCIDENTS OF UNCONTROLLED ACCELERATION. BOTH INCIDENTS OCCURRED ONLY BRIEFLY AND UNDER SIMILAR DRIVING CONDITIONS. IN EACH CASE, THE CONSUMER ACCELERATED RAPIDLY TO PASS A SLOWER MOVING VEHICLE. IN EACH CASE, AFTER HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL, THE ENGINE REMAINED IN A HIGH RPM AND HIGH ACCELERATION CONDITION FOR A BRIEF PERIOD OF ABOUT 1-2 SECONDS PRIOR TO DECELERATING. IN NEITHER CASE, WAS THE FLOOR MAT AN ISSUE. THE CONSUMER STATED HE RECEIVED A RECALL LETTER IN THE MAIL, REGARDING THE SUDDEN ACCELERATION PROBLEM. *JB

CONSUMER HAS ADHERED TO ALL THE RECALL PRECAUTIONS PERTAINING TO THE ES MODEL LEXUS AND THE PROBLEMS STILL PERSIST. THE CONSUMER STATED HE STILL EXPERIENCED MINOR SUDDEN ACCELERATION PROBLEMS. *JB

ON WEDNESDAY, MARCH 31 AT APPROXIMATELY 5:30 P.M., I DRIVING MY IN-LAWS 2007 LEXUS ES 350 NORTH ON MAIN ROAD, WHEN THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. THE GAS PEDAL MOVED AWAY FROM MY FOOT AND THE VEHICLE STARTED ACCELERATING AT FULL POWER. I IMMEDIATELY APPLIED THE BRAKES, BUT THE VEHICLE CONTINUED TO GAIN SPEED. I ATTEMPTED TO CUT THE CAR OFF BY HITTING THE START BUTTON(IT HAS NO KEY). AGAIN, NOTHING HAPPENED. I WAS TRAVELING APPROXIMATELY 55 TO 60 MPH BEFORE THE ACCELERATION AND APPROXIMATELY 80-85 AFTER THE ENGINE BEGAN TO RACE. THE BREAKS DID LITTLE TO REDUCE THE OVERALL SPEED; HOWEVER, PUSHING THE BRAKE PEDAL SEEMED TO REDUCE THE RATE OF ACCELERATION. I TRIED PUTTING THE VEHICLE INTO NEUTRAL BUT THAT DID NOT STOP THE ACCELERATION. I HAD BOTH FEET ON THE BREAK AND WAS PUSHING AS HARD AS I COULD, BUT IT STILL COULD NOT REDUCE THE SPEED. AT SOME POINT, I TURNED ON THE HAZARD LIGHTS. I KEPT TRYING TO GET THE CAR INTO NEUTRAL AND TO HIT THE ON/OFF BUTTON BUT THE VEHICLE WAS NONRESPONSIVE. I WAS QUICKLY APPROACHING THE VEHICLE IN FRONT OF ME AND HAD DECIDED TO HIT IT RATHER THAN RUN OFF THE ROAD. JUST AS SUDDENLY AS IT STARTED, THE CAR JUST CUT OFF AND I COASTED TO THE NEXT SIDE STREET WHICH WAS OLD POND ROAD. IT SEEMED LIKE I WAS WITHOUT BRAKES FOR APPROXIMATELY 2-3 MILES.