2012 LEXUS ES350 Complaints

View complaints related to 2012 LEXUS ES350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2012 LEXUS ES350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 LEXUS ES350
    - GARLAND, TX

    TAKATA RECALL-HAVE CALLED 2 DEALERSHIPS YOU LISTED AND WILL NOT FIX THIS, SEWELL LEXAS OF DALLAS TX AND PARK PLACE LEXUS IN PLANO TX. I'M DRIVING THIS CAR THAT IS RECALLED AND NO ONE WILL FIX PROBLEM. HOPE NOTHING HAPPENS TO ME WHILE I'M DRIVING

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - UPLAND, CA

    I WAS NOTIFIED BY DEALER LONGO AND TOYOTA'S LEXUS DIVISION IN MID-2016 AND NOTIFIED BY NHTSA IN JAN 2017 THAT REMAINS UNRESOLVED. WOULD APPRECIATE ADVISE WHAT KIND ACTION SHOULD BE TAKEN ?! IT IS DANGEROUS IN THIS HIGH TRAFFIC TOWN OF LOS ANGELES WHENEVER ACCIDENTS HAPPEN READILY !!

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - GLEN ALLEN, VA

    TAKATA RECALL: WE RECEIVED THE RECALL IN JANUARY 2017. WE CAN NOT HAVE ANY PASSENGERS IN THE FRONT SEAT. IT IS NOW, OCTOBER AND THEY ARE SAYING IT MAY BE DECEMBER BUT THEY ARE NO LONGER SURE. THIS IS RIDICULOUS. I WANT TO BE ABLE TO DRIVE PASSENGERS IN MY CAR!!

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - JASPER, GA

    TAKATA RECALL - I WAS NOTIFIED IN JANUARY 2017 FOR THE RECALL AND IT IS NOW OCTOBER 17, 2017 AND NO REPAIR HAS BEEN MADE.

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - LAKE WORTH, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - TAMPA PAY, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF TAMPA BAY, 5852 N DALE MABRY HWY, TAMPA, FL 33614 (813) 365-7152) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS ES350
    - FULSHEAR, TX

    TAKATA RECALL ORIGINAL RECALL DATE SEPT 2017, PER LEXUS DEALER NOT AVAILABLE POSSIBLE DECEMBER 2017. NHTSA INDICATES "TIMELY MANNER", THIS HAS BEEN IN EFFECT SINCE EARLY[JAN-FEB 2017]...WHAT DOES NHTSA DEFINE AS A TIMELY MANNER [MY OPINION A YEAR IS NOT A TIMELY MANNER ESPECIALLY WHEN DEALER STATES IN A LETTER...UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. WE SINCERELY APOLOGIZE.....ETC" NO ACCIDENT HAS OCCURRED TO DATE. *TR

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - HOOVER, AL

    2012 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO PASSENGER SEAT AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 09/27/2017*JS

    Source: CONSUMER LETTER
  • 2012 LEXUS ES350
    - LAPLACE, LA

    TAKATA RECALL. I AM STILL WAITING FOR THE PARTS TO COME IN FOR OVER 7 MONTHS OR BETTER NOW. IT IS A HUGE INCONVENIENCE AS NO ONE HAS BEEN ABLE TO RIDE IN THE PASSENGER SEAT OF MY CAR. DEALERSHIP KEEPS SAYING THE PARTS ARE NOT IN YET AND THEY WILL CALL WHEN AVAILABLE. STILL NOTHING AS OF SEPTEMBER 2017.

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - DEMOPOLIS, AL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (REINHARDT LEXUS, 911 EASTERN BLVD, MONTGOMERY, AL 36117 (334) 270-0605 AND TUSCALOOSA TOYOTA, 3325 SKYLAND BLVD E, TUSCALOOSA, AL 35405 (205) 553-3325) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE