2007 LEXUS ES350 Complaints

WHEN I LET UP ON THE GAS AND THEN STEP ON THE GAS PEDAL TO CONTINUE THE CAR LURCHES. THIS HAPPENS ON A RANDOM BASIS AND I HAVE REPORTED THIS TO LEXUS SEVERAL TIMES SINCE I HAVE OWNED THE CAR BUT THEY TELL ME IF IT DOES NOT DO IT WHILE THEY ARE TEST DRIVING THERE IS NOTHING THEY CAN DO. THEY SAY EVERYTHING CHECKS OUT OK AND THERE ARE NO ERROR CODES SHOWING ON THE COMPUTER. I HAVE TOLD THEM IT IS EITHER THE TRANSMISSION OR WHATEVER CONTROLS THE GAS PEDAL AND THEY DON'T SEEM TO BE CONCERNED. IN MY OPINION THERE IS DEFINITELY SOMETHING WRONG SOMEWHERE. *TR

MY 2007 LEXUS ES350 SOMETIMES ACCELERATES ON ITS OWN WHILE CRUISE CONTROL IS ENGAGED. NO SIGNIFICANT EXPLANATION IS AVAILABLE. I AM TYPICALLY DRIVING IN CRUISE. I HAVE NOT TOUCHED ANYTHING, TRIED TO ACCELERATE OR ANYTHING. FOR LACK OF A BETTER EXPLANATION, IT IS AS IF IT IS POSSESSED, IT JUST HAPPENS. THIS OCCURS OCCASIONALLY, A COUPLE OF MONTHS CAN GO BY BETWEEN INSTANCES. IN MY CASE IT HAS BEEN ABOUT 2 MONTHS SINCE THE LAST TIME IT HAS HAPPENED. ON THE OCCASIONS IT HAS HAPPENED I ALLOW I DO NOT ALLOW IT TO GO MORE THAN 10 MPH ABOVE THE SET SPEED BEFORE I DISENGAGE THE CRUISE CONTROL. DISENGAGING THE CRUISE CONTROL SEEMS TO RESOLVE THE PROBLEM. *TR

I HAVE A 2007 LEXUS, ES, AND I FEEL THE PROBLEM IS WITH THE ELECTRONIC PUSH BUTTON ENGINE STARTER, AND NOT THE FLOOR MATS! PEOPLE HAVE EXPERIENCED FATAL CAR CRASHES DUE TO ITS COMPUTER MALFUNCTIONING. DIDN'T A DRIVER AND HIS FAMILY LOSE THEIR LIVES IN A LEXUS 350. WHY IS TOYOTA RELUCTANT TO GIVE ME PERSONAL SAFETY AND PEACE OF MIND? *TR

I AM PLEASED TO SEE SOMETHING IS FINALLY BEING DONE ABOUT THE LEXUS ES 350 2007 ACCELERATION PROBLEM. I FILED A COMPLAINT IN DEC 2006, AS I WAS SPARED FROM A FATAL CRASH DUE TO THE ACCELERATION PROBLEM. THE RECALL THAT CAME OUT THE FOLLOWING SPRING WAS ONLY FOR LEXUS MATS AND I DID NOT HAVE A LEXUS MAT BUT HAD ANOTHER STORE BOUGHT MAT. THE 2007 RECALL PROGRAM DID NOT PROPERLY ADDRESS THE ISSUE. I DISCUSSED WITH THIS AGENCY AND SENT LETTERS TO TOYATO IN JAPAN AND TO THE LEXUS HEADQUARTERS IN CA. I KEPT COPIES OF ALL CORRESPONDENCE SENT IN 2006 SO THEY KNEW ABOUT THE PROBLEM. I EVEN SENT COPIES OF COMPLAINTS POSTED ON THIS WEBSITE, AS THE LEXUS DEALERSHIP DENIED ANY REPORTABLE INCIDENCE. I AM SO DISAPPOINTED THAT PEOPLE DIED AFTER MY ATTEMPT TO GET SOMEONE TO LISTEN. I AM STILL FEARFUL OF OUR CAR, BUT CAN'T SELL IT FOR A FAIR PRICE SO WE HAVE CONTINUED TO DRIVE IT WITH MUCH CONCERN FOR NOT ONLY OUR FAMILY BUT OTHERS ON THE ROAD. THESE CARS SHOULD HAVE BEEN TAKEN OFF THE ROAD IN 2006. I STILL HAVE NIGHTMARES ABOUT THE CAR ACCELERATING AND PROBABLY WILL FOR A LIFETIME. I FEEL YOUR AGENCY SHOULD HAVE BEEN MORE AGGRESIVE IN 2006 WHEN THIS FIRST STARTED. TOYOTA/LEXUS HAS FAILED THOSE WHO HAVE DIED OR BEEN INJURED AND ANY ADDITIONAL POTENTIAL INJURIES OR LOSSES THAT MAY OCCUR BEFORE APRIL 2010 WHEN THE NEW SOFTWARE AND PEDALS BECOME AVAILABLE WILL BE THEIR FAULT AS WELL. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE THE CONTACT WAS HAVING HER VEHICLE INSPECTED THE CONTACT WAS INFORMED THAT THE REAR BRAKE PADS WERE WORN AND NEEDED TO BE REPLACED. THE CONTACT HAD NO KNOWLEDGE THAT THE BRAKES PADS NEEDED TO BE SERVICED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 20,000.

UNINTENDED ACCELERATION ON MY 2007 ES350 LEXUS. DAMAGE TO MY ENTIRE RIGHT SIDE OF CAR, WHEELS. HAPPENED ON 7/09/08, NO WINTER MATS IN CAR. IT WAS TOWED TO THE DEALER, WHERE THEY KEPT IT FOR 5 MONTHS,& REFUSED TO TALK TO ME, BECAUSE IT WAS A LEGAL MATTER. THEY FOUND NO PROBLEM. TW*

2007 LEXUS ES350 UNINTENDED ACCELERATION. *NJ THE CONSUMER WAS BACKING OUT OF THE GARAGE, WHEN THE ACCELERATOR BECAME STUCK. HE APPLIED THE BRAKES NUMEROUS TIMES, BUT THE VEHICLE WOULD NOT STOP. CONSEQUENTLY, THE CONSUMER HIT A BUSH AND A TREE. THE CONSUMER THEN PUT THE VEHICLE IN DRIVE AND AGAIN, IT ACCELERATED OUT OF CONTROL AND WENT STRAIGHT INTO THE GARAGE AND STOPPED AFTER IT HIT A CHEST. THE CONSUMER EXPERIENCED UNWANTED ACCELERATION FOR THE SECOND TIME ONE NOVEMBER 14, 2009 WHEN THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO HIS HOUSE. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY STATED NOTHING WAS WRONG. THE SAME DAY, AFTER THE CONSUMER LEFT THE DEALER, HE ONCE AGAIN EXPERIENCED UNWANTED ACCELERATION CAUSING MORE DAMAGE TO THE VEHICLE. *JB

I OWN A 2007 LEXUS ES 350 AND WAS ON THE 10 FWY IN THE FAST LANE (THIRD LANE) AND A CAR STOPPED FOR NO REASON AND NO TRAFFIC. I TRIED TO STOP AND MY FLOOR MAT SLID FORWARD AND MY CAR WENT FASTER AND I TRIED TO STOP AND PUSH ON THE BRAKE AND THE CAR WAS NOT STOPPING. I COULD NOT CONTROL MY CAR AND STOPPED INTO THE BACK OF A MINI VAN. MY CAR HAD TO BE TOWED AWAY AND WHEN I CALLED THE CLAIM TO MY AAA INSURANCE COMPANY THE INSURANCE REP LET ME KNOW THAT THERE WAS A RECALL ON MY CAR AND I NEVER RECEIVED ANY LETTER OR NOTICE IN REGARDS TO A RECALL THIS HAPPENED ON 12/23/09 AND I AM A MOTHER OF THREE CHILDREN AND THE TOW TRUCK DRIVER LET ME KNOW THIS COULD HAVE KILLED ME. MY AIR BAGS DID NOT DEPLOY. *TR

I TURNED RIGHT INTO THE PARKING LOT AND PROCEEDED APPROXIMATELY 120 FEET AND TURNED RIGHT INTO THE FIRST AVAILABLE PARKING SPOT. THERE ARE SPEED BUMPS IN PARKING LOT THAT DO NOT ALLOW ANY SPEED TO BE GAINED BETWEEN DRIVEWAY AND PARKING SPOT. AS SOON AS MY CAR ENTERED THE PARKING SPOT, AND WITH MY FOOT STILL ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD JUMPING THE PARKING CURB AND HITTING THE OUTSIDE OF THE DENTAL BUILDING. THE VEHICLE LUNGED FORWARD OVER THE PARKING CURB, THROUGH SHRUBBERY, STRUCK A PARKING SIGN AND FINALLY THE BUILDING, A TOTAL DISTANCE OF ABOUT 6 FEET, BEFORE STOPPING. THE SITUATION HAPPENED ONLY ONCE AND WAS ENOUGH FOR US TO REQUEST LEXUS TO BUY THE VEHICLE BACK FROM US. LEXUS LOOKED AT THE FLOOR MATS AND DEEMED THEY WERE SECURELY IN PLACE NOT CAUSING THE ACCIDENT. THEY CHECKED THE CAR MECHANICALLY AND COULD FIND NOTHING WRONG & NO COMPUTER ERROR CODES RECORDED. THEY DID ABSOLUTELY NOTHING TO THE VEHICLE AND RETURNED IT TO US CLAIMING NO MALFUNCTION OF THE CAR. THE FRONT BUMPER AND HOOD NEEDED REPLACEMENT AND WE HAD TO PLACE AN INSURANCE CLAIM AND PAY OUR DEDUCTIBLE TO GET THE CAR REPAIRED. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING 40 MPH SHE ENGAGED THE ACCELERATOR PEDAL AND NOTICED THAT THE PEDAL WAS STUCK WHICH CAUSED THE VEHICLE TO ACCELERATE UNCONTROLLABLY. THE BRAKES BRIEFLY FAILED TO STOP THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE FLOOR MATS. THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 28,000 AND THE FAILURE MILEAGE WAS 15,000.