2007 LEXUS ES350 Complaints

JUNE 9, 2009 MY 2007 ES 350 LEXUS TOOK OFF WITH ME REACHING A FRIGHTENING SPEED OF 95 MILES AN HR WHEN I REACHED THE MAT UNDER MY RIGHT KNEE AND YANKED THE CARPET AND AT LAST FREED THE GAS AND BRAKE PEDAL. I KNOW THE WHERE BOTH INVOLVED AS I HIT THE BRAKES TO NO AVAIL AS THE SPEED BECAME FRIGHTENING AND KEEPING IT ON THE ROAD WAS A MIRACLE. I THINK IT IS UNACCEPTABLE THAT I DID NOT RECEIVE ANY RECALL NOTICE FOR ALMOST 4 MOST AFTER THIS INCIDENT. *TR

HELLO, I BOUGHT A 2007 LEXUS ES 350, SEPTEMBER 2009, AND DROVE IT A FEW NIGHTS SINCE THEN. THE CAR HAS BEEN PARKED IN MY GARAGE BECAUSE I CAN BARELY SEE WHEN I DRIVE THE CAR AT NIGHT BECAUSE THE HEADLIGHTS WHICH ARE HID AFS HEADLIGHTS ONLY ILLUMINATE ABOUT 4 OR 5 FEET IN FRONT OF THE CAR . LUCKILY I HAVE A SECOND CAR TO DRIVE, BUT WOULD PREFER DRIVING MY NEW CAR. WE WERE DRIVING ON AN INTERSTATE WITH NO OTHER LIGHTS AROUND AND WE DROVE IT IN THE CITY THE NEXT NIGHT. THE HEADLIGHTS ARE UNACCEPTABLE BECAUSE WE CAN BARELY SEE WITH THEM AT NIGHT. IT'S WORSE OBVIOUSLY OUTSIDE CITIES, BUT ALSO DIFFICULT EVEN WHERE THERE ARE STREET LIGHTS. WE CAN SEE CLEARLY A FEW FEET IN FRONT OF THE CAR, BUT THEN THERE IS A LINE BETWEEN DARK AND LIGHT. ABOVE THE LINE IS WHAT CAN ONLY BE DESCRIBED AS A BLACK WALL. THIS MAKES YOU OUT DRIVE YOUR HEADLIGHTS CONSTANTLY, LIKE DRIVING BLIND. THE HEADLIGHTS APPEARED TO BE SO LOW THAT YOU COULD BARELY SEE THE BOTTOM THIRD OF THE CAR IN FRONT OF YOU. VERY DANGEROUS AND SCARY. THE AFS ARE TURNED OFF. SO THAT'S NOT THE PROBLEM. I AM SCHEDULE TO VISIT THE LINDSAY LEXUS DEALERSHIP LOCATED IN ALEXANDRIA VIRGINIA, TOMORROW 11/13/09 AND ASKED IF THEY COULD ADJUST THE HEADLIGHTS. I HAVE CALLED THE LEXUS 1-800 CUSTOMER SERVICE NUMBER TODAY AND HOPE THEY WILL SOLVE THE PROBLEM AT NO COST TO ME. I'VE SINCE HEARD OTHER PEOPLE COMPLAIN ABOUT THIS SAME PROBLEM IN THIS CAR. I CONSIDER MYSELF LUCKY TO HAVE MADE IT HOME SAFELY. IT SEEMS LIKE IT'S AN ACCIDENT WAITING TO HAPPEN. BECAUSE THE HEADLIGHTS ARE BEAMING TOO LOW TOWARDS THE ROAD, CAUSING POOR VISIBILITY WHEN DRIVING AT NIGHT. ***NO INCIDENTS AT THIS TIME*** I APPRECIATE YOUR HELP WITH THIS MATTER. *TR

MY 2007 LEXUS ES 350 ACCELERATED ON ITS OWN WHILE DRIVING ON AN IL HIGHWAY. EARLIER THAT DAY ONE OR TWO WARNING LIGHTS APPEARED AND I CALLED THE LEXUS SERVICE DEPT. A FEW QUESTIONS WERE ASKED BY THE RECEPTION OPERATOR AND I WAS TOLD THE CAR WAS SAFE TO DRIVE. ON MY RETURN HOME, THE ACCELERATION HAPPENED. MY BRAKES DID NOT SLOW THE CAR DOWN. I PUT THE CAR IN NEUTRAL WHILE PRESSING THE BRAKES AND WAS ABLE TO GET OUT OF THE TRAFFIC LANE ONTO THE SHOULDER. THE CAR FINALLY CAME TO A STOP AND I TURNED OFF THE ENGINE, CALLED AAA, AND WAS TOWED TO THE NEAREST LEXUS DEALER. AT THE SERVICE DEPT I WAS TOLD IT WAS MY FLOOR MAT AND THE MAT WAS REPLACED. THIS DID NOT SEEM A LIKELY EXPLANATION BECAUSE THE GAS PEDAL HAD SIMPLY LOCKED AND ACCELERATED ON ITS OWN. MY BRAKES WERE CHECKED AND IT WAS DETERMINED I NEEDED NEW REAR BRAKES WHICH WAS NOT A SURPRISE SINCE IT SEEMED LIKE I WAS 'KILLING' THEM IN MY ATTEMPT TO CONTROL AND SLOW DOWN THE CAR. THE MATS WERE TO HAVE BEEN EXCHANGED EARLIER WHEN THE CAR WAS TAKEN IN FOR SERVICE APPT BUT SOMEHOW THAT WAS NEGLECTED BY A DIFFERENT LEXUS DEALER. *TR

ENTERED PARKING LOT AT FOOTHILL CENTER, PULLED UP TO CURB, SUDDENLY WAS CATAPULTED VERY FAST OVER CURB, UP SMALL DIRT GRADE, INTO A PERIMETER ELECTRIC FENCE. THE DIRT UNDER THE CAR AND DOWNED FENCE KEPT THE CAR FROM GOING INTO A DEEP RAVINE. HIT OFF BUTTON, STEPPED ON BRAKE. CAR WAS PULLED BACK INTO PARKING LOT. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. AFTER SHIFTING THE VEHICLE INTO PARK, THE ENGINE HAD BEGUN TO REV. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. SINCE THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 35308. UPDATED 11/23/09 *BF UPDATED 11/24/09

FAULTY ACCELERATOR ON 2007 ES 350. VEHICLE SPED UP WITH FOOT OFF THE ACCELERATOR. ONLY ONE OCCURRENCE. WAS ABLE TO USE BREAK TO SLOW DOWN VEHICLE. ACCELERATOR FINALLY STOPPED. IMMEDIATELY CHECKED FLOOR MATS WHICH WERE SECURED AND HOOKED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE FLOOR-MATS SHIFTED UNDER THE ACCELERATED PEDAL; WHICH CAUSED THE VEHICLE TO ACCELERATE FROM 45 TO 55 MPH. THE DEALER WAS NOTIFIED, AND A TECHNICIAN STATED THAT IF THEY COULD DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 45,000 .

WHILE DRIVING ON I10 IN CA, MY MOTHER ACCELERATED TO PASS A TRUCK AND WHEN SHE EASED UP ON THE ACCELERATOR NOTHING HAPPENED. IN FACT, SHE STARTED TO ACCELERATE. SHE TRIED TO BRAKE AND PUT THE EMERGENCY BRAKE ON AND SHE KEPT GOING IN EXCESS OF 90 MPH. SHE DROVE THROUGH A REST AREA BUT WAS UNABLE TO STOP. FINALLY SHE HIT THE GAS PEDAL AGAIN AND THAT DID IT - SHE FINALLY HAD CONTROL AND SLOWED WAY DOWN. SHE DID SO MUCH DAMAGE TO THE ENGINE WHILE TRYING TO GET IT TO STOP THAT CATHEDRAL CITY LEXUS REPLACED THE WHOLE ENGINE. SHE WAS TOLD THE PROBLEM WAS CAUSED BY HER ALL WEATHER FLOOR MAT. SHE WAS NOT AWARE OF ANY RECALL ON FLOOR MATS NOR HAD TUSTIN LEXUS, WHO ALWAYS SERVICES HER CAR, EVER SAID ANYTHING TO HER AND THE MATS HAVE BEEN IN THE CAR SINCE SHE PURCHASED IT. *TR

THE FLOOR MATS ON MY LEXUS 350 CAUSED THE ACCELERATOR TO STICK IN A DEPRESSED POSITION RESULTING IN A HIGH RATE OF SPEED. FORTUNATELY FOR ME I WAS ABLE TO FIGURE IT OUT. FOR A MOMENT I HAD THE IMPRESSION THAT I DID NOT HAVE BREAKS. THIS MUST GET FIXED OR THERE WILL BE DEATHS. THE REASON FOR THIS IS DUE TO A NUMBER OF FACTORS. 1) THE FLOOR MAT WAS NOT FASTENED TO THE CAR USING THE CLIPS. I HAD JUST WASHED THE CAR AND I WAS UNABLE TO FASTEN THE FLOOR MATS INTO THE CLIPS. THE DESIGN OF THE CLIPS IS POOR. 2) THE FLOOR MAT SLID FORWARD. 3) WHEN THE FLOORMAT SLID FORWARD IT CAUSED A SITUATION THAT WHEN THE ACCELERATOR IS DEPRESSED THE ACCELERATOR GETS CAUGHT UNDER THE LEADING EDGE OF THE FLOOR MAT. YOU CANNOT LIFT THE ACCELERATOR UP BECAUSE THE FLOOR MAT IS PREVENTING IT FROM COMING UP. 3) THE FLOOR MAT HAS TO BE PULLED AWAY FROM THE ACCELERATOR IN ORDER THAT THE ACCELERATOR IS RELEASED. 4) THE DESIGN OF THE ACCELERATOR PEDAL IS TO CLOSE TO THE TOP OF THE FLOOR MAT. THE ACCELERATOR PEDAL MUST BE REPLACED WITH A PEDAL THAT IS FURTHER AWAY FROM THE FLOOR MATS. THE CAN BE ACCOMPLISHED BY MAKING THE PEDAL SMALLER. MY WIFE IS CURRENTLY DRIVING THIS CAR IN TX. I AM IN MN. I'VE TOLD HER TO BE CAREFUL TO MAKE SURE THE FLOOR MATS ARE PROPERLY FASTENED. I AM 50 YEARS OLD AND DRIVEN NUMEROUS CARS. THIS LEXUS IS THE BEST CAR I HAVE EVER DRIVE BUT THIS DESIGN FLAW WILL KILL PEOPLE IF IT'S NOT FIXED. FEEL FREE TO CALL ME AT: THANK YOU, *TR

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE AIR AND HEATING SYSTEM RELEASES ALUMINUM TRIHYDRATE THROUGH THE VENTS. AS A CONSEQUENCE HE HAD TO HAVE SURGERY TO STOP HIS NOSE BLEED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS HAVE NOT BEEN ABLE TO PROVIDE A REMEDY. HE CONTACTED THE MANUFACTURER TO REQUEST A TOXICITY REPORT. UPON CONTACT A REPRESENTATIVE CONCLUDED THAT ALUMINUM TRIHYDRATE IS COMMONLY USED AS AN ANTACID, THEREFORE THERE WAS NOT ASSOCIATED SAFETY HAZARD. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 15,000.