2007 LEXUS ES350 Complaints

I WAS DRIVING A 07 LEXUS 350 WHEN THE GAS PEDAL GOT STUCK UNDER THE FLOOR MAT. I AM SORRY THAT I DID NOT REPORT THIS PRIOR TO THE DEADLY CRASH IN SAN DIEGO. I FIRST THOUGHT THAT I POSSIBLY DID NOT PUT THE MAT BACK CORRECTLY AFTER VACUUMING THE CAR. I REMEMBER SECURING THE TABS WHEN I REPLACED THE MAT. I WAS MERGING ONTO INTERSTATE 480W AT THE TIME. FORTUNATELY THERE WAS NOT A LOT OF TRAFFIC. I WAS TALKING ON THE CELL PHONE AT THE TIME TO MY HUSBAND ON THE WAY TO WORK. I REALIZED THAT I WAS GOING FASTER AND FASTER AND STARTED TO PANIC. I YELLED "THE CAR IS OUT OF CONTROL I AM GOING FASTER I CANT STOP, RYAN ,RYAN OH MY GOD". I THREW THE PHONE DOWN AND I COULD HEAR HIM YELLING PUT IT IN NEUTRAL SO I DID. THE CAR WAS REVVING SO FAST THAT IT WOULD NOT STOP. I GOT OFF TO THE SIDE AND WAS ROLLING SLOWLY. I PUSHED THE BUTTON BUT IT WOULD NOT SHUT OFF. I THEN THOUGHT TO JAM IT INTO PARK HOWEVER REVERSE COMES FIRST ! THE CAR THEN SHOT BACKWARDS AND I PUT IT INTO NEUTRAL AGAIN. FINALLY I STARTED REACHING DOWN TO SEE WHAT WAS WRONG AND PULLED ON THE MAT. THE TABS MADE IT DIFFICULT TO REMOVE. ONCE THE MAT WAS FOLDED BACK THE PEDDLE LET LOOSE. I WAS HORRIFIED AND SAT ON THE SIDE OF THE ROAD FOR AT LEAST TEN MINUTES. I WAS LATE FOR WORK AND UPSET ALL DAY. I THOUGHT THAT IT WAS MY FAULT. THE CAR COMPANY NEEDS TO MAKE THE PUBLIC AWARE OF THIS! *TR INVOICE RECEIVED. UPDATED 11/13/09

OUR 2007 LEXUS ES 350 ABRUPTLY AND WILDLY ACCELERATED WHILE MY WIFE WAS DRIVING ON THE FREEWAY. SHE STOOD ON THE BRAKES AND DEPRESSED THE PARKING BRAKE WHILE MOVING INTO THE SLOW LANE AND TOOK THE NEXT EXIT RAMP. THE CAR FINALLY SLOWED SOMEWHAT BEFORE REAR ENDING A STOPPED CAR. FORTUNATELY, NO ONE WAS HURT. THE CAR WAS TOWED TO THE LEXUS DEALER. THEIR DIAGNOSTIC COMPUTER SYSTEM DID NOT "CALL OUT" ANY PROBLEMS. THEY IMMEDIATELY BLAMED THE FLOOR MATS. HOWEVER, THE FLOOR MATS WERE TWO INCHES AWAY FROM THE GAS PEDAL. THEY THEN TRIED TO BRUSH ME OFF BY ASKING ME WHERE I WANTED THE CAR TOWED TO GET BODY WORK PERFORMED. I REFUSED AND ESCALATED TO LEXUS USA. THEY ARE NOW TRYING TO DETERMINE IF THEY CAN FIND A PROBLEM. THIS REMINDS ME OF THE AUDI ACCELERATION PROBLEM AND WARRANTS AN COMPLETE AND FULL INVESTIGATION. THE INTERNET IS FULL OF UNINTENTIONAL ACCELERATION PROBLEMS WITH THE 2007 LEXUS ES 350. I KEEP THINKING THAT THE 2007 MODEL IS THE FIRST OF THE NEW ES BODY STYLES AND THERE IS SOMETHING TERRIBLY WRONG. *TR

I HAVE AN ES 350 LEXUS. I PURCHASED MY CAR IN MAY 06. THE CARS HAS PROBLEMS SWITCHING GEARS AT CERTAIN POINTS WHEN YOU PUT YOUR FOOT ON THE GAS. YOU COULD BE ON THE HIGHWAY OR IN A RESIDENTIAL AREA AND THE CAR REV'S AND TAKES OFF AND ACCELERATES FORWARD REALLY HARD WITH OUT GIVING THE GAS PEDAL A LOT OF GAS. ONCE THIS HAPPENS THE CHECK ENGINE LIGHT AND ALSO THE CHECK VSC LIGHT COMES ON. IN THE LEXUS MANUAL IT TELLS YOU THAT ITS VERY DANGEROUS TO DRIVE YOUR IN THAT CONDITION AND IT SHOULD BE TAKEN TO THE DEALERSHIP IMMEDIATELY. I TOOK MY CAR TO THE DEALERSHIP AND I WAS TOLD THAT THIS ISSUE WAS CAUSED BY MY CAR BEING RECALIBRATED AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. MY CAR ONLY HAS 76,000 MILES. *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE ACCELERATES WITHOUT WARNING. SHE STATED THAT THE ENGINE MADE A SQUEALING NOISE WHEN SHE PRESSED THE PUSH TO START BUTTON. SHE DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE INTO REVERSE, AND THE VEHICLE SPED UP AND WOULD NOT STOP. SHE DEPRESSED THE BRAKE PEDAL WITH ALL OF HER STRENGTH, BUT THE VEHICLE WOULD NOT STOP. IT FINALLY CAME TO A STOP WHEN IT STRUCK THE SIDE OF A GARAGE. THE CONTACT WAS BRUISED AND STARTLED. A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.

07/LEXUS/ES350/4DR FOR THE PAST 6 MONTHS, MY HEADLIGHTS HAVE BEEN GOING ON AND OFF. I CAN BE DRIVING AT NIGHT, AND THE LIGHTS WILL JUST GO OUT. THEN I AM LEFT TO DRIVE IN THE DARK. SOMETIMES IF I TURN THE LIGHTS OFF AND THEN BACK ON AGAIN, THEY WILL COME BACK ON, BUT ONLY BRIEFLY. THIS IS A SAFETY HAZARD. I AM FINE AS LONG AS IT IS DAYTIME, BUT AT NIGHT, THIS IS QUITE SCARY. THE DEALERSHIP HAS TOLD ME THAT IT WOULD COST $800 DOLLARS TO REPLACE BOTH LIGHTS. THEN THEY SAID IT WOULD COST $400 TO REPLACE THEM WITH LESS THAN STANDARD BULBS. THIS IS UNACCEPTABLE - JUST FOR HEADLIGHT BULBS. PLEASE HELP ME BEFORE SOMEONE GETS HURT. THANK YOU *TR

TL*THE CONTACT OWNS A 2007 LEXUS ES350. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ENGINE BEGAN TO REV, FOLLOWED BY UNINTENDED ACCELERATION. THE BRAKE PEDAL REQUIRED GREATER FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AT THE TIME OF THE FAILURE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS CONTRIBUTED TO THE COMPUTERIZED SYSTEM IN THE TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 25,200. UPDATED 05/26/09 *BF UPDATED 05/28/09.*JB

CATASTROPHIC MAJOR ENGINE OIL LEAK CAUSING VEHICLE TO BLOW APPROXIMATELY 2 GALLONS OF OIL ON THE ENGINE AND EXHAUST. OIL LEAK VERY LARGE. LOSS OF ALL ENGINE OIL. THE OIL BLEW ALL OVER THE EXHAUST ALMOST CAUSING VEHICLE FIRE. ALSO AN ENVIRONMENTAL HAZARD OIL DISCHARGED INTO ENVIRONMENT.*TR

PETITION FOR ADDITIONAL INVESTIGATION INTO THE UNWANTED AND UNINTENDED ACCELERATION OF MODEL YEAR 2007 LEXUS ES350. *NJ THE MANUFACTURER STATED THE UNWANTED ACCELERATION WAS A RESULT OF THE FLOOR MATS INTERFERING WITH THE THROTTLE PEDAL. THE CONSUMER EXPERIENCED UNWANTED ACCELERATION AND DOES NOT BELIEVE THE PROBLEM IS WITH THE FLOOR MATS. SEE ALSO 10261660 *DSY.

I HAVE OWNED LEXUS ES350 2007 AND I AM PROBLEM WITH THE HANDLE WHEN I PRESS BRAKE AT HIGH SPEED. I BROUGHT INTO DEALER AND THEY CHANGED THE ROTORS 3RD TIME AND THIS IS FOURTH TIME FOR THE SAME PROBLEM. MAY 2007, NOV. 2008, AUG. 2008, MAR 2009 I AM HAVING SAME PROBLEM. THIS TIME THEY WANT ME TO CHANGE ROTORS FOR FRONT AND BACK AT MY EXPENSE, BUT I BELIEVE THIS IS NOT NORMAL AND DEALER COULD NOT LOCATE THE PROBLEM. I AM WORRY THAT IT IS ASSOCIATE WITH BRAKES AND THIS IS WHAT MY WIFE DRIVES. *TR

DRIVING HOME FROM WORK, I EXPERIENCED A SUDDEN UNCONTROLLABLE SURGE IN ACCELERATION CAUSING MY SPEED TO INCREASE FROM ABOUT 60 MPH TO 80+ MPH. IMMEDIATELY I BEGAN TO BRAKE HARD AS I WAS RAPIDLY APPROACHING TRAFFIC JUST AHEAD OF ME. FORTUNATELY THE INSIDE LEFT LANE WAS UNOCCUPIED AND I WAS ABLE TO MAKE AN IMMEDIATE LANE CHANGE. INITIALLY I DEPRESSED THE BRAKE PEDAL AS HARD AS I COULD USING BOTH FEET BUT ONLY MANAGED TO SLOW THE VEHICLE TO 40-45 MPH. WITH MY SPEED REDUCED, I ALTERNATED BETWEEN PUMPING THE ACCELERATOR PEDAL AND PULLING UP ON IT FROM THE UNDERSIDE WITH MY RIGHT FOOT AS IT BECAME CLEAR THAT THE THROTTLE WAS STUCK IN AN OPEN POSITION. THE VEHICLE CONTINUED TO SPEED BACK UP TO OVER 65 MPH WITH LESS PRESSURE ON THE BRAKE PEDAL. WITH TRAFFIC JUST AHEAD OF ME, I MOVED OVER TO THE LEFT SHOULDER NEXT TO THE CENTER BARRIER AND CONTINUED TO TRY TO RELEASE THE OPEN THROTTLE. THERE WERE CLOUDS OF SMOKE AROUND THE VEHICLE AND THE SMELL OF BURNING MATERIALS FROM THE OVERHEATING BRAKES. AFTER FINALLY GETTING THE VEHICLE SLOWED DOWN TO ABOUT 25-30 MPH, I SHIFTED INTO 'NEUTRAL' AND DEPRESSED THE START/STOP PUSH BUTTON A NUMBER OF TIMES HOPING TO STOP THE ENGINE BUT NOTHING HAPPENED. INSTEAD THE RPMS MOVED UP INTO THE REDLINE RANGE ON THE TACHOMETER. I QUICKLY SHIFTED BACK INTO 'DRIVE'; THE VEHICLE JOLTED AND RAPIDLY ACCELERATED TO 60+ MPH. AS THE BRAKES WERE FADING QUICKLY, I WAS CERTAIN THAT I WOULD NEED TO SHIFT BACK INTO 'NEUTRAL' AND LET THE ENGINE BLOW UP TO STOP THE VEHICLE. SUDDENLY THE ACCELERATION SURGE STOPPED AND I WAS ABLE TO BRING THE VEHICLE TO A STOP ' ABOUT 1 TO 2 MILES FROM WHERE IT HAD STARTED. I QUICKLY SHIFTED INTO 'PARK' AND DEPRESSED THE START/STOP PUSH BUTTON TO TURN OFF THE ENGINE. THE VEHICLE SEEMED TO 'SHUTTER' AS I DID SO. UPON RESTARTING THE CAR, I DROVE CAUTIOUSLY TO LEXUS OF WAYZATA A SHORT DISTANCE AWAY FULLY PREPARED TO SHIFT INTO 'NEUTRAL' IF THE ACCELERATION REPEATED. THE CAR REMAINS THERE OVER 5 WEEKS LATER. *TR