2007 LEXUS ES350 Complaints

TL*THE CONTACT HAD A COMPANY LEASED 2007 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS AND AN INVESTIGATION. THE CONTACT SUSTAINED INJURIES TO HER KNEES. MINNESOTA HIGHWAY PATROL FILED REPORT NUMBER USS04311. THE FAILURE MILEAGE WAS 9,552. UPDATED 05/29/08. *LJ UPDATED 05/29/08

WHILE DRIVING MY 2007 LEXUS 350 ES ON SATURDAY, MAY 3, I EXPERIENCED UNINTENDED ACCELERATION. MY VEHICLE UNEXPECTEDLY ACCELERATED AND I WAS UNABLE TO SUCCESSFULLY BRAKE OR SHUT OFF THE CAR WITH THE PUSH BUTTON IGNITION. WHILE STRUGGLING TO GAIN CONTROL OF THE VEHICLE (AND AVOID HITTING OTHER VEHICLES), I WAS FINALLY ABLE TO STOP THE CAR USING THE EMERGENCY BRAKE, PUTTING THE CAR IN PARK AND HOLDING THE PUSH BUTTON IGNITION FOR SEVERAL SECONDS. A GREAT DEAL OF SMOKE RESULTED... I IMMEDIATELY CONTACTED WOODFIELD LEXUS, MY LOCAL LEXUS DEALER. I WAS TOLD TO BRING THE CAR TO THE DEALER ASAP FOR REVIEW. I DID SO, AND MY VEHICLE IS CURRENTLY WITH THE DEALER TO PERFORM NECESSARY TESTING. WHEN I ARRIVED AT THE DEALER, THE SERVICE MANAGER NOTICED THAT MY FLOORMATS WERE SECURED, BUT UPSIDE DOWN -- THE RESULT OF A RECENT OIL CHANGE (2 DAYS PRIOR) -- WHERE THE WOODFIELD LEXUS SERVICE TECHNICIAN TURNED MY FLOORMATS OVER -- THEN FORGOT TO PROPERLY SECURE THEM IN THE CORRECT POSITION. I NOTIFIED WOODFIELD LEXUS OF ANOTHER ACCELERATION ISSUE IN 2007, HOWEVER I WAS TOLD THAT THE "JUMPING" ACCELERATION IS A KNOW GLITCH WITH MY MAKE/MODEL/YEAR. MY VEHICLE IS UNSAFE TO DRIVE. *TR

TL*THE CONTACT WAS GIVEN A 2008 LEXUS ES350 AS A LOANER WHILE HER VEHICLE WAS BEING REPAIRED. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO ABRUPTLY ACCELERATE TO 60 MPH. SHE ATTEMPTED TO SLOW THE VEHICLE DOWN AND THE VEHICLE WOULD NOT STOP OR DECELERATE. THE VEHICLE STRUCK A LARGE PIECE OF CEMENT AND CAUSED THE OIL PAN TO DETACH. OIL BEGAN TO POUR FROM THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE IS 12,000. UPDATED 05/05/08 *BF THE CONSUMER WAS INJURED. UPDATED

WHILE COMING OUT OF A PARKING LOT,ACCELERATOR PETAL GOT STUCK,CAR ACCELERATED FROM 0-70 IN SECONDS AND COULD NOT SLOW THE VEHICLE DOWN, LEXUS RECENTLY SERVICED CAR FOR MAT RECALL AND DID NOT INSTALL CLIPS ON ALL WEATHER FLOOR MAT, MY INSURANCE IS INVESTIGATING BOTH ACCELERATOR THROTTLE AND ALSO THE REASON WY MAT DID NOT HAVE CLIPS INSTALLED AFTER LEXUS STATED THEY CORRECTED THE MAT RECALL,I AM ALSO HIRING A INDEPENDENT AUTO FORENSIC SPECIALIST,I COULD OF KILLED MYSELF AND OTHERS TOO,T HIS SO CALLED MYSTERIOUS ACCELERATION MUST BE CORRECTED. *TR

HID HEADLIGHTS ON 2008 ES350 ARE AIMED TO LOW FOR SAFE DRIVING. I ALMOST STRUCK A FAMILY OF 4 ON SEABROOK ISLAND AS THEY WALKED CLOSE TO THE SHOULDER. THE DEALER STATED THERE WAS NOTHING THAT COULD BE DONE ABOUT THIS AS THE LIGHTS ARE COMPUTER CONTROLLED BUT "THEY ARE WORKING ON IT" THIS IS AN UNSAFE AND DANGEROUS SITUATION THAT MUST BE CORRECTED PROPERLY. *TR

2007 LEXUS ES350 MAKING LOUD NOISE WHEN GOING FROM PARK TO DRIVE. CONSUMER STATES THAT IT MAKES A LOUD CLUNKING NOISE WHEN SHIFTING FROM PARK TO DRIVE. DEALER STATED THAT THIS PROBLEM WAS A CHARACTERISTIC OF THE ES350. *KB

UNCONTROLLABLE VEHICLE ACCELERATION WHILE PULLING INTO PARKING SPACE AT APPROX 1 MPH. VEHICLE WAS UNABLE TO BE STOPPED WITH FULL BRAKE APPLICATION. VEHICLE STRUCK BUILDING, BOUNCED BACKWARD, STRUCK ANOTHER VEHICLE AND ENDED UP BACKWARD ON TOP OF A SNOW BANK. EXTENSIVE DAMAGE TO VEHICLE FRONT, SIDE ,REAR AND UNDERCARRIAGE. DUE TO SNOW CONDITIONS, VEHICLE CONTROL PROBLEMS COMPOUNDED. PRIOR TO REPAIR, VEHICLE WAS INSPECTED BY LEXUS "LEGAL REPRESENTATIVE. VEHICLE WAS REPAIRED BY LEXUS DEALER. LEXUS CORPORATION ISSUED 2 LETTERS STATING THAT THEY FOUND NOTHING WRONG WITH VEHICLE. OPERATOR ERROR WAS NOT CITED AS CAUSE. LEXUS CORPORATION WILL NOT RELEASE DETAILS OF VEHICLE INSPECTION CITING PROPRIETARY RIGHT. *TR

WE PURCHASED A NEW LEXUS ES 350 18 MONTH AGO. THEY SENT US A RECALL ON THE FLOOR MATS ABOUT HOW THEY WOULD CAUSE VEHICLE TO TAKE OFF. WELL WE DO NOT HAVE THE MATS THAT THEY ARE TALKING ABOUT AND AS OF FRIDAY OUR VEHICLE WILL JUST TAKE OFF ON IT OWN. ITS AT THE DEALER AGAIN FOR THE AT LEASE 5TH TIME AND THEY CAN NOT FIX IT. MY WIFE DOES NOT FEEL SAFE BECAUSE OF THIS. WE HAVE CONTACTED LEXUS AND THEY HAVE NOT GOTTEN BACK TO US YET. CAN YOU HELP US WITH WHAT WE SHOULD DO IN THIS MATTER. WE ARE AFRAID FOR OUR SAFETY. PLEASE NOTE EACH TIME ITS AT THE DEALER ITS THERE FOR A WEEK AND THEY SAY THAT ITS FIXED. THEY HAVE PUT IN NEW TRANSMISSION, COMPUTER ETC. LAST TIME THEY EVEN HAD SOMEONE FROM LEXUS WORK ON THE COMPUTER. SO THATS WERE WE ARE. WE ARE HOPING THAT LEXUS CALLS US MONDAY TO TELL WHAT THEY ARE GOING TO DO. MAYBE THEY WILL GIVE US A NEW CAR THAT WORKS RIGHT. WITH ANY LUCK WE WILL NOT HAVE TO DRIVE THIS ONE AGAIN. PLEASE LET US KNOW IF WE SHOULD GET A LAWYER OR CAN YOU HELP US. THANKS FOR YOUR TIME.PHIL DERBY *TR

ACCELERATION OF VEHICLE ON TWO SEPARATE OCCASIONS ON INTERSTATE NEARLY CAUSING DEATH OR INJURY. COULD NOT STOP VEHICLE. BY THE GRACE OF GOD ONLY MY CAR SUSTAINED DAMAGE. THE TERROR EXPERIENCED SHOULD NEVER HAVE HAPPENED THE FIRST TIME, LET ALONE TWICE! FIRST TIME AUGUST 2007, CLAIMED IT WAS THE FLOOR MATS. I FELT THE "LURCH" AFTER THAT AND THOUGHT MAYBE I WAS JUST BEING PARANOID. UNTIL IT HAPPENED THE SECOND TIME. IT HAPPENED NINE DAYS AGO. THE DEALER HAS HAD MY CAR SINCE THE INCIDENT. I HAVE YET TO HEAR FROM THEM. I WILL NOT TAKE THE CAR BACK. *TR UPDATED 11/13/09

I'M HAVING VARIOUS PROBLEMS WITH MY LEXUS ES350 AS FOLLOWS: THE TRANSMISSION SLIPS AND I FEEL THE CAR ACCELERATES BY ITSELF WHILE I'M DRIVING. THE PARKING ASSISTANT SYSTEM ALERTS ME WHEN ANY OBSTACLES ARE NEAR MY CAR. THE FRONT PASSENGER AIRBAG INDICATION IS OFF WHEN AN ADULT SITS THERE. *TR