2007 LEXUS ES350 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF MADISON DEALER LOCATED IN MIDDLETON, WISCONSIN WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL ITS BEEN OVER 2 YEARS SINCE ORIGINALLY RECEIVING CORRESPONDENCE FROM LEXUS ABOUT THE RECALLED AIR BAGS. I'VE CALLED CORPORATE AND LOCAL DEALERS AT LEAST ONCE PER QUARTER TO CHECK STATUS AND MORE IMPORTANTLY IF THE PRODUCTS HAD BEEN DELIVERED TO A REMEDY. I JUST RECEIVED ANOTHER NOTICE FROM LEXUS STATING THE RECALL NOW HAD A REMEDY, BUT WHEN YOU CALL LOCAL DEALERS, THEY DON'T HAVE THE PARTS, HAVE NO CLUE WHEN MORE PARTS WILL ARRIVE, AND HAVE TO BE PLACE ON A WAIT LIST WITH NO IDEA OF DURATION. I HAVE YOUNG CHILDREN WHO ENJOY RIDING IN THE FRONT SEAT, BUT CAN'T BECAUSE ALL THE BACK AND FORTH ABOUT BLAME AND LACK OF A REMEDY. A RECALL OF ANY KIND SHOULD NOT TAKE THIS LONG TO FIND A REMEDY AND FIX AFFECTED VECHICLES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2017. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO DESIGNATED TIMEFRAME FOR WHEN THE VEHICLE WOULD BE REMEDIED. THE MANUFACTURER TRIED TO OFFER THE CONTACT A TRADE IN, AND MENTIONED THAT THEY WOULD OFFER SOME MONEY TOWARDS A RENTAL VEHICLE PER MONTH; HOWEVER, NO FURTHER INFORMATION WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL NHTSA RECALL NO. 16V-340 & 17V-006 AIR BAGS-PASSENGER SIDE FRONTAL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LEXUS DEALER LOCATED ON PROVIDENCE HIGHWAY IN NORWOOD, MA, BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT'S MOTHER OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLASSIC LEXUS AT (440) 210-4125 (LOCATED AT 2551 SOM CENTER RD WILLOUGHBY HILLS, OH 44094) WHERE AN APPOINTMENT WAS SCHEDULED FOR AUGUST 1, 2017. THE APPOINTMENT WAS CANCELLED DUE TO THE DEALER STATING THAT NO PARTS WERE AVAILABLE AND WERE ON BACKORDER. THE CONTACT THEN CALLED METRO LEXUS AT (216) 916-6000 (LOCATED AT METRO LEXUS 13600 BROOKPARK RD CLEVELAND, OH 44135) WHERE AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 5, 2017. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OFFERED A LOANER VEHICLE, BUT THE CONTACT DECLINED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE THE VEHICLE WAS STATIONARY AND DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED EVER SINCE THE VEHICLE WAS PURCHASED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND CONTACTED THE DEALER (LEXUS OF OWNINGS MILL, MARYLAND) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS AN ELECTRONIC ISSUE AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BREDEMANN LEXUS IN GLENVIEW, ILLINOIS) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2017. THE DEALER (HERB CHAMBERS LEXUS, 25 PROVIDENCE HWY, SHARON, MA, 02067) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND MAY TAKE MONTHS. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER ALSO STATED THAT PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER AND THAT THE CONTACT WAS IN ZONE C. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PERFORMANCE LEXUS RIVERCENTER (633 W 3RD ST, COVINGTON, KY 41011) TWICE TO SCHEDULE APPOINTMENTS FOR THE RECALL REPAIR. BOTH TIMES, THE DEALER INITIALLY STATED THAT PARTS WERE AVAILABLE AND SCHEDULED AN APPOINTMENT FOR THE CONTACT. THE DEALER LATER CANCELED THE APPOINTMENTS, STATING THAT THEY DID NOT HAVE THE PARTS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.