2011 LEXUS ES350 Complaints
View complaints related to 2011 LEXUS ES350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2011 LEXUS ES350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 LEXUS ES350- SCITUATE, MA
WHEN DRIVING AT NIGHT, THE HEADLIGHTS DO NOT CAST ENOUGH LIGHT IN FRONT OF THE VEHICLE. IT IS EXTREMELY DIFFICULT DRIVING IN DRY WEATHER AND ALMOST IMPOSSIBLE DRIVING IN THE RAIN. I FIND THAT I AM USING THE HIGH BEAMS MOSTLY FOR NIGHT DRIVING. I BELIEVE THIS IS A SAFETY ISSUE NOT ONLY FOR ME, BUT CARS COMING TOWARD ME. COUNTRY ROADS & HIGHWAY.
Source: NHTSA WEB SITE -
2011 LEXUS ES350- KINGWOOD, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (NORTHSIDE LEXUS, 17925 NORTH FWY, HOUSTON, TX, 77090) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS ES350- JUPITER, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LEXUS OF PALM BEACH DEALER LOCATED IN W PALM BEACH, FL, BUT THE PARTS WERE UNAVAILABLE TO MAKE ANY REPAIRS. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND ADVISED THE CONTACT TO CALL HER LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS ES350- PFLUGERVILLE, TX
TAKATA RECALL/NO LEXUS REMEDY AVAILABLE DUE TO THE FACT THAT LEXUS HAD NO PLAN IN PLACE TO HANDLE THE AIR BAG RECALL AND I DID NOT WANT TO BE BEHIND THE WHEEL OF A TICKING TIME BOMB, I FELT THAT IT WAS IN MY BEST INTEREST TO TRADE IN/SELL MY LEXUS. I ENDED UP TRADING MY LEXUS INSTEAD OF SELLING IT BECAUSE I HAD TO INFORM ANY PERSPECTIVE BUYER OF THE PENDING RECALL AND WHAT IT ENTAILED. I ENDED UP TRADING FOR A 2014 TOYOTA CAMRY SE AND IN DOING SO COST MYSELF APPROXIMATELY $2000.00 TO $2500.00 BECAUSE I DID NOT GET THE TRUE VALUE FOR THE TRADE IN WHICH WAS LISTED BETWEEN $18,000 - $18,500 IN ALL OF THE RECOGNIZED APPRAISAL COMPANIES I CHECKED AND HAD TO SETTLE FOR A $16,000.00 TRADE IN VALUE DUE TO THE RECALL NOTICE STILL AFFECTING MY LEXUS. NHTSA RECALL NUMBER 17V006 RECALL DATE: JANUARY 9, 2017 MANUFACTURER RECALL NUMBER: G2G REMEDY: LEXUS IS CURRENTLY PREPARING THE REMEDY FOR THIS CONDITION AND WILL PROVIDE ADDITIONAL INFORMATION AS IT BECOMES AVAILABLE. THE REMEDY, WHEN AVAILABLE, WILL CONSIST OF THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY, DEPENDING ON THE VEHICLE MODEL. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Source: NHTSA WEB SITE -
2011 LEXUS ES350- PORT CHARLOTTE, FL
"TAKATA RECALL"; IT HAS BEEN 14 MONTHS SINCE ORIGINAL RECALL NOTIFICATION FROM LEXUS; MAY 2016. NO FURTHER UPDATES HAVE BEEN RECEIVED. I LIVE IN THE SW FLORIDA CLIMATE WHICH IS CLASSIFIED AS MOST DANGEROUS FOR POSSIBLE EXPLOSION. WWW.SAFERCAR.GOV STILL LISTS NO SOLUTION YET. THIS NEEDS SOME STRONG GOVERNMENT INVOLVEMENT
Source: NHTSA WEB SITE -
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2011 LEXUS ES350- KEMAH, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF CLEAR LAKE LOCATED AT 18160 GULF FWY, FRIENDSWOOD, TX 77546; (281) 853-1400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL AUGUST OF 2017. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE DEALER TO GET A RENTAL CAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... .UPDATED 11/16/17 *BF *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS ES350- LOS ALTOS, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS ES350- GRANADA HILLS, CA
TAKATA RECALL. OVER A YEAR TO RECTIFY THE AIR BAG PROBLEM?! COME ON, THIS IS JUST ABSOLUTELY RIDICULOUS! I FIND IT OFFENSIVE THAT LEXUS EVEN SUGGESTS THAT NO ONE SIT IN THE PASSENGER SEAT UNTIL THE PROBLEM IS FIXED...REALLY?! LEXUS SHOULD COMPENSATE THEIR CUSTOMERS FOR THE ANGUISH AND TIME ASSOCIATED WITH THIS PROBLEM. ONE OF THE REASONS I BOUGHT A LEXUS IS BECAUSE OF MINIMAL SAFETY CONCERNS...WILL DEFINITELY CONSIDER THIS ISSUE WHEN PURCHASING A NEW VEHICLE IN THE FUTURE.
Source: NHTSA WEB SITE -
2011 LEXUS ES350- BELLE ISLE, FL
TAKATA RECALL. IN MAY 2016 I RECEIVED A RECALL NOTICE FROM LEXUS THAT MY AIRBAGS MUST BE REPLACED. IT IS NOW OVER ONE YEAR AND I AM STILL ATTEMPTING TO HAVE THIS ITEM REPLACED.
Source: NHTSA WEB SITE -
2011 LEXUS ES350- LAKEWORTH, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH LEXUS OF PALM BEACH (5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) WHO STATED THAT PARTS WERE NOT AVAILABLE, AND THAT THE CONTACT WOULD BE NOTIFIED BY MAIL ONCE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE